Novotel Athenes 4 stars

Customer review rating (ALL Rating) 4.2/5 1,858 reviews

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Description

Hotel extras

  • Rooftop pool with panoramic 360° view of Athens and Acropolis Hill

  • 5 minutes' walk from the closest metro station; easily access to airport and port of Piraeus.

  • Onsite indoor parking and fitness center

  • Food & Drink options with international and Mediterranean flavors

  • Congress Hotel with 8 ergonomic meeting rooms from 10-620sp.m, suitable for up to 1.300 people

Our accommodation(s)

Hotel location

Novotel Athenes

4 Michail Voda Str
104 39 ATHENS
Greece

GPS:37.989586, 23.724928

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,858 reviews

TripAdvisor Rating  4.0/5  3,061 reviews

Mediocre overall but great rooftop

TripAdvisor rating 3.0/5

Napoleon12 Families - TripAdvisor review

We stayed 4 nights. Rooftop pool, bar & service crew were great. Location is ok. The rest was mediocre and significantly below expectations for a Novotel: Rooms are worn down, room service was sloppy, breakfast service unfriendly. We won’t stay again.

Dear Napoleon12, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our rooftop swimming pool, bar, and service team, and that these aspects of your stay met your expectations. However, it’s disappointing to learn that we did not meet the high standards we strive for, and we regret that your experience fell short of both your expectations and ours. We take your comments very seriously and will be addressing them with our team; your feedback is invaluable in helping us enhance the quality of our services. We would love the opportunity to provide you with the experience you deserve and have come to expect from Novotel. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

Outstanding staff

TripAdvisor rating 4.0/5

Pete C TripAdvisor review

The service from the desk staff was excellent. The ladies providing room cleaning were very friendly and helpful. However, the standout was George (Jorge), who was a superb waiter, warm, friendly, helpful in every way. Thanks so much for his generosity

Dear l6056OVpetec, Thank you for sharing your kind review upon your stay at Novotel Athens. We’re delighted to hear that you received excellent service from our desk staff and that our housekeeping team made a positive impression. We’re especially pleased to hear about your wonderful experience with our colleague. He truly embodies the warmth and dedication we strive to offer all our guests, and we’ll be sure to pass along your compliments to him. We look forward to welcoming you back in our hotel. Kind regards, Georgios KRITIKOPOULOS, General Manager

Enjoyable stay

Customer review rating 5.0/5

Karen G. Couples - Confirmed reviews ALL

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Dear Karen G., We appreciate your rating regarding your experience at Novotel Athens. We hope you give us the chance to provide you with another enjoyable stay in the future. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

Hotel was dirty and a very rough area

Customer review rating 1.0/5

M. Families - Confirmed reviews ALL

The hotel was stunk like wet dog And the food was the worst Ive ever had at a Accor hotel They should take it off there program, not a good look

Dear Damien M., Thank you for taking the time to share your feedback. As a loyal guest, your experience is especially important to us, and I sincerely apologize that we did not meet your expectations this time. Cleanliness and the quality of our food are top priorities, and I'm truly sorry to hear we fell short. Your insights are invaluable, and we will address these concerns with our team to ensure improvements are made. We appreciate your loyalty and hope to have the opportunity to welcome you back for a much-improved experience. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

Small things could make a big difference

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

What is the user of a welcome drink if you cannot get a glass of wine? Also, very weird for a French hotel that it's not possible to get a bottle of wine by the poolside and that remarks are made about topless sunbathing is not acceptable.

Dear Frank D., Thank you for sharing your thoughts with us. We understand how small details can significantly enhance your stay, and we are sorry to hear we did not meet your expectations in some areas. Your comments about our service and policies will be shared with our management team to help us improve. We value your input and hope to have the opportunity to enhance your experience in Novotel Athens in the future. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 799 reviews 5.7/10 Location
  • 1,048 reviews 6.7/10 Room
  • 1,078 reviews 8.6/10 Service
  • 31 reviews 3.9/10 WiFi
  • 478 reviews 7.8/10 Breakfast
  • 432 reviews 6.3/10 Cleanliness
  • 412 reviews 4.5/10 Comfort
  • 239 reviews 4.7/10 Vibe

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