Novotel Athenes

Novotel Athenes 4 stars

Customer review rating (ALL Rating) 4.3/5 1,221 reviews

See on a map

Hotel extras

  • An ALLSAFE SGS certified hotel

  • Panoramic view of Athens and fitness center

  • Modern facilities for all your conference needs

  • Ergonomic rooms for your comfort and wellbeing

  • WIFI throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Athenes

4 Michail Voda Str
104 39 ATHENS
Greece

GPS:37.989586, 23.724928

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,221 reviews

TripAdvisor Rating  4.0/5  2,967 reviews

Excellent

Customer review rating 5.0/5

Jr Couples - Confirmed reviews ALL

Excellent

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Good stay at very nice location, be careful of surroundings

Customer review rating 4.0/5

Berislav Business - Confirmed reviews ALL

Room was large and comfortable, very quite in the night (I had open windows), wide windows :-), very comfortable mattress. Rooms constantly cleaned very well. Big Samsung TV (that I have not used once). Internet was not great - smaller stuff will work, streaming will not, but Premium is available as well (at extra small cost). Room had a coffee machine, kettle, tea bags, small fridge, just enough space in wardrobes for 2 weeks stay. I had to ask for an iron and an ironing board, which was quickly provided by the reception. Bathroom had "only" a shower cubicle and a selection of nice soaps and shampoos, and very clean, with a plenty of towels. Hairdryer was provided as well. View from the top-floor terrace is really nice, and swimming pool was nice as well. Staff was nice and always with a smile, and really helpful for any question or advice. Location is really great - 15-20 min leisure walk to central area (Monastiraki/Syntagma/Parlament), very good and affordable restaurants in this area. 7 min to Larissa train station that takes you directly to airport or to Piraeus, or metro to rest of Athens. I did not eat at the hotel, but breakfast area looked wide and well-maintained, with a lot of happy people munching in the morning. On the hotel surrounding, you have to be careful in evenings and nights. If coming back late at night (9PM onwards in summer), take taxi (which again is very cheap). I did not feel unsafe, but still better to be cautious of surroundings as a tourist. Same if you are leaving very early in the morning (before 6AM). Overall, I was very happy with my stay, the best ace for me is the location and access to Metro, as well as clean room with good mattress and friendly staff. I will be coming here again :-)

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive positive feedback and especially yours. You have enjoyed the services that offers our hotel and I have shared your comments with our team and it serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Staff were good but that is all- food was limited and unappetising

Customer review rating 0.5/5

Michelle J. Families - Confirmed reviews ALL

We stayed one night with an late checkout due to flight delays. The room was cramped - bed and sofa uncomfortable. Food was not good- mushroom soup- tasted like canned chicken soup and the Caesar salad was filled with brown lettuce. Staff were friendly and helpful

Dear Mrs. J., Thank you for taking the time to tell us about your experience at the Novotel Athenes. I am sorry that your experience at the Novotel Athenes hotel did not meet your expectations; please allow me to express my sincerest apologies. At the Novotel Athenes, we strive to provide a superior service experience for every customer; therefore your feedback regarding the sofa bed and the food of our restaurant is very important to us. Please rest assured that we are taking the appropriate measures to address the issues you shared with us in order to ameliorate them and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Customer review rating 4.5/5

Moshe K. Solo - Confirmed reviews ALL

Good

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Not the typical Novotel

Customer review rating 3.0/5

Matthew D. Couples - Confirmed reviews ALL

We probably felt it did not meet the Novotel standard. Our sheets had a hole in them, pillows felt old and the restaurant on the roof which was held out as premium was essentially just fried frozen food. With such a great outlook you could do so much more.

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Novotel Athenes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the Novotel Athenes, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that our Housekeeping and our F&B department have been taken the appropriate measures to address your remarks regarding the linen and the restaurant's quality of food and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

In partnership with TripAdvisor

Other web-users rate our hotel

  • 567 reviews 5.5/10 Location
  • 679 reviews 6.9/10 Room
  • 690 reviews 8.3/10 Service
  • 13 reviews 7.4/10 WiFi
  • 389 reviews 7.9/10 Breakfast
  • 250 reviews 4.9/10 Comfort
  • 240 reviews 6.9/10 Cleanliness
  • 127 reviews 5.2/10 Vibe

Powered by Trustyou

All our hotels in ATHENS