Novotel Athenes

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Novotel Athenes 4 stars

Customer review rating (ALL Rating) 4.3/5 1,012 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE SGS certified hotel

  • Panoramic view of Athens and fitness center

  • Modern facilities for all your conference needs

  • Ergonomic rooms for your comfort and wellbeing

  • WIFI throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Athenes

4 Michail Voda Str
104 39 ATHENS
Greece

Telephone +30 21 0820 0700

Fax +30 21 0820 0777

Contact email

  • ATHENS AIRPORT TO SYNTAGMA:  X95 SYNTAGMA

  • From Novotel Athens to Syntagma:  732 LIOSSION 22

  • KIFISSOS BUS TERMINAL (A):  051 OMONIA

  • LARISSIS- RED LINE:  2 LARISSIS

  • OMONIA GREEN LINE:  3 OMONIA

  • SYNTAGMA BLUE LINE:  1 SYNTAGMA

  • By plane

    ATHENS E.VENIZELOS At 30km / 18.64 miles

  • By boat

    PIRAEUS At 9km / 5 miles

  • By boat

    RAFINA At 40km / 25 miles

  • By car

    ATHENS-PATRAS At 7km / 4.38 miles

  • By car

    ATHENS-THESSALONIKI At 3km / 1.88 miles

  • By train

    LARISSIS At 0.5km / 0.31 miles

  • By train

    PELOPONISOU At 0.5km / 0.31 miles

GPS:37.989586, 23.724928

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Athenes

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,012 reviews

TripAdvisor Rating  4.0/5  2,927 reviews

Efficient hotel with good service

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Although the neighborhood feels unsafe the hotel is professional and makes you feel at home. Staff is the best part of the hotel. Facilities are so so but good enough

Great Stay

Customer review rating 5.0/5

Jaymini D. Couples - Confirmed reviews ALL

We had a Lovely experience, with helpful and friendly staff

Comfortable, clean, welcoming.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We arrived jet lagged and early, and we’re given our room right away. Courteous staff, clean and comfortable room, and nice breakfast.

Nice clean hotel, not in a great location

TripAdvisor rating 3.0/5

Lori C TripAdvisor review

We were a family of 8 requiring 4 rooms so this option was the most economical. The hotel was clean and service was good. There was no storage in the room so we could not unpack which kept our things messy and creased. Breakfast was good and kids ate free, which was helpful. Taxis to Plaka etc were very reasonable and walking was a good option during the day. The pool was nice but water was very cold and bottom very slippery.

Enjoyed my stay!

Customer review rating 4.5/5

Giuseppe C. Friends - Confirmed reviews ALL

Fast check in by a nice lady that we never saw again at the desk. She upgraded us to a suite, saying that since the booking was for separate beds, the suite was with a king bed and a rollaway sofa. The room had a nice and large terrace. The rollaway sofa had a very thin mattress, not suitable for 2 over 60s like us. We decided to share the bed, putting extra pillows as separation. The suite was OK, a bit hot. There were 2 extra air conditioners, but we probably did something wrong because they were emitting warm air and not fresh. The only negative side was breakfast. Poor choice. Appreciated the fresh orange juice. Staff, from reception to restaurant was very nice, food at the pool very good.

Good stay

Customer review rating 5.0/5

Kyriakos C. Business - Confirmed reviews ALL

Always very nice

Great stay well located

Customer review rating 4.5/5

Ally Families - Confirmed reviews ALL

One of the best holidays I have ever had 100% recommended to all family and friends

First Hotel Ever Pay Per Person in room not bed

Customer review rating 3.5/5

Mike Couples - Confirmed reviews ALL

This is the first hotel ever I have had to pay extra for an additional person. I can understand 3, 4,, 5 ppl etc, but for 1 room with 1 bed there was a different rate for a 2nd person. I am on airline industry rate, when checking in (it wasnt the poor gentlemans fault that told me as its your hotel policy - but he tried to tell me an extra $70 euro a night for the extra person - so i had to login to my portal re book the room - i saw on my portal there was like a $5 difference per day when added 2nd person - first time ever i have seen this for under 2 person occupancy - Was pretty surprised at first was going to walk out when getting told $70 euro extra per night if he was going to change - then i re booked it - then i made the wrong booking a 2nd time as i was under a rush and an i did 2 rooms 1 person each - so the agent took over and cancelled re booked it but not at the huge add on rate. After saying he initially couldnt do it - but can i please state - this is the not the checkin persons fault he was simply doing his job. Its certainly made me re consider returning here when i visit back here in 3 months with my parents. Otherwise everything was great - simple room , great bar staff, great facilities - location is not really central to tourist items - but 20 min walk is ok

Good stay

Customer review rating 5.0/5

Al T. Solo - Confirmed reviews ALL

I enjoyed staying at Novotel Athens. The room was very comfortable

Without any problem

Customer review rating 4.5/5

Murat Solo - Confirmed reviews ALL

my stay was nice. I did not encounter any problem. Reception helped me a lot from food order to taxi arrangements. Especially, I would like to thank Panagiotis, who make my stay wonderful. He was more than helpful and always smiling. when I will come to Athens for business meetings, I will definitely stay in Novotel, thanks to Panagiotis.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our Front Office team, especially Mr. Panagiotis. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

nice hotel, but area of Athens not the best

Customer review rating 4.0/5

Md Solo - Confirmed reviews ALL

Hotel is nice breakfast has everything you need but the district of Athens if far from Centre, metro station not close. not enough sunbeds at swimming pool

Dear Mrs. D., We very much appreciated your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive ours guests' feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In addition we apologize if the location of the hotel was not enough convenient for you. Thank you again for sharing your experience, and we hope you'll give us the opportunity to welcome you again at the Novotel Athenes hotel Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Very helpful reception staff

Customer review rating 5.0/5

Pg Couples - Confirmed reviews ALL

Apologies for the delay in leaving the feedback. Our passports were stolen a few hours before our flight after we had checked out from Novotel Athenes on 23/04/2022. We would like to thank Thanos & Mariantha for their help during out difficult period. Thanos in particular contacted the Embassy and was on the phone while we were trying to search for our passport. He was on the phone for quite a few minutes while he was placed on hold. Mariantha provided us with details of the Tourist Police office The only downside of the stay was that one of the breakfast ladies would ask us 'room number' but would ask others who followed us "room number please" in a pleasant voice. This was not on one occasion but we observed the same when she was on her shifts andit is not difficult to see that it was due to us being Asians. We would like Novotel Athenes to provide some "Unconscious bias" training to their staff. However, we put this experience behind us and would like to look at the positive side of things. We would once again extend our heartfelt gratitude to Thanos & Mariantha. I do hope that Novotel recognises their help during our difficult period Thank you

Dear Mr. Pramod G., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive your positive feedback. I will share your comments with our Front Office team, especially to Mr. Thanos and Mrs. Marianthi. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also wish to inform you that our personnel do not make any discernment and would like to reassure you that the F&B Manager will discuss this matter with his team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Room is not very clean bed is not comfortable . Windows csnt be opened stuffy No hair conditioner or tooth brush . Bfast was not too bad though thank you

Dear Mrs. D., Thank you for taking the time to tell us about your experience at the Novotel Athenes. I am sorry that your experience regarding the cleanliness and the bed comfort of your room room did not meet your expectations; please allow me to express my sincerest apologies. At the Novotel Athenes, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. However we wish to inform you that our Housekeeping department has taken your remarks into great consideration. Please also notice that the windows of all our room can open. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

good breakfast

Customer review rating 3.5/5

Dadi Friends - Confirmed reviews ALL

I have checked in online before I arrived, but it seems doesn't work, and I think my request was not seen. This is confusing, what is the point of the online check in?

Dear Mrs. Dadi z., We very much appreciate your comments regarding your stay at the Novotel Athenes. It is always a pleasure to receive the feedback of our guests since they allow us to improve our services. We read about your concern regarding the online check in and we would like to inform you that it is working smoothly for all our guests. You have to follow the instructions and fill all the requested fields. At your arrival in the hotel you have to pass by the reception to get your key. If you need any assistance while checking in online, you may call directly the hotel or through the site all.accor.com Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

What a Nice time in Novotel Athens !

Customer review rating 5.0/5

Nicolas P. Families - Confirmed reviews ALL

Great welcome, incredible suite, very professional people… everything is done to have a super journey.

Cher Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Athènes. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, cher Monsieur, en l’expression de nos sentiments les meilleurs Georgios Kritikopoulos Directeur Général Novotel Athènes

Excellent hotel and outstanding service :)

Customer review rating 5.0/5

Josselyn Friends - Confirmed reviews ALL

I stayed with a guest for 3 nights at the Novotel Athens and we had an amazing time! Check in process was seamless- rooms where impeccable and the rooftop patio is a dream ! Would definitely recommend this hotel and will be happy to return.

Dear Mrs. P., We very much appreciate your comments regarding your recent stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Well located, Good stay, Friendly and helpful staff.

Customer review rating 5.0/5

Zahid H. Families - Confirmed reviews ALL

Well located, Good stay, Friendly and helpful staff. The main thing that the car park is free.

Dear Mr. Zahid H., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Good stay

Customer review rating 5.0/5

Michael R. Families - Confirmed reviews ALL

Had a great stay. The staff was very accommodating the view from the pool on the roof was excellent.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Good stay

Customer review rating 4.0/5

Alessia Solo - Confirmed reviews ALL

Besides the wi-fi not working most of the time, and the location in a not very nice area, my stay was quite good.

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Novotel Athenes hotel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also took into great consideration your remark regarding the Wi-Fi and we'll make tests in order to verify the connection. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georgios Kritikopoulos General Manager Novotel Athenes

Fine Hotel

TripAdvisor rating 4.0/5

leovandijkgolf TripAdvisor review

Excellent hotel ,good beds, friendly personnel,good breakfast and a terrific view of the city from the roof top as wel as a good location Acropolis and other sceneries are all in walking distance A joy to stay there

Dear leovandijkgolf, Thank you for your positive review! We were pleased to learn you enjoyed the room, the personnel, the breakfast, the location and our roof top terrace with its 360 degres view. We look forward welcoming you very soon at the Novotel Athens hotel. Sincerely, G. Kritikopoulos, General Manager

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