Novotel Lisboa 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.1/5 2.157 Bewertungen

Bestpreisgarantie
Novotel Lisboa - Image 1
Novotel Lisboa - Image 2
Novotel Lisboa - Image 3
Novotel Lisboa - Image 4
Avenida José Malhoa 1 1A, 1099-051 LISBOA, Portugal

Beschreibung

Hotel-Extras

  • Hotel mit Clean & Safe-Gütesiegel der portugiesischen Tourismusorganisation.

  • Erstklassige Lage in Lissabon, in der Nähe des Zoos und der Gulbenkian-Stiftung.

  • Neu renovierte Zimmer und Flure mit modernem Design (fertiggestellt 2025).

  • Familienfreundlich - geräumige Zimmer und Kinderspielräume.

  • Hervorragender Zugang zu den öffentlichen Verkehrsmitteln.

Unsere Unterkünfte

Dieses Hotel buchen
Zimmer 1

Lage des Hotels

Novotel Lisboa

Avenida José Malhoa 1 1A
1099-051 LISBOA
Portugal

GPS:38.736981, -9.163274

Tel
+351 21 724 4800

Anrufe in ein
nationales Festnetz

Fax +351 21 724 4801

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere willkommen
  • Restaurant
  • Rollstuhlgängig
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

A Bicicleta

momentan nicht verfügbar

Das Restaurant A Bicicleta präsentiert sich mit einem modernen, legeren Design, das mit Fahrrädern und Pflanzen gestaltet ist. Es serviert regionale und internationale Spezialitäten bis 22:00 Uhr.

Buchen

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.1/5  2.157 Bewertungen

Note Kundenmeinungen 4.0/5

Liselote A. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear M. A., Thank you for taking the time to share such detailed feedback following your recent stay. We are delighted to hear that you had a successful overall stay and that you particularly appreciated the cleanliness of your room, the quality of our breakfast, and the friendliness, helpfulness, and courtesy of our reception team. Your kind words are truly appreciated and will be shared with the team. We are sorry, however, for the inconvenience caused by the timing of the room cleaning. We understand that a later service in the afternoon can be disruptive, especially when you wish to relax, and we will review this with our housekeeping team to improve planning and consistency. Thank you again for your valuable feedback. We are pleased that, despite these points, you had a pleasant stay overall and we hope to have the pleasure of welcoming you back in the future. Kind regards, Cristiana Mesquita Front Office Manager

Note Kundenmeinungen 4.0/5

Gunter D. Paare - Bestätigte Mitteilungen ALL

Dear Gunter D., First of all, we would like to thank you for choosing Novotel Lisbon. It is always a pleasure to have you with us! We are pleased to know that you had an overall enjoyable stay and appreciated our parking facilities. We are especially happy to hear that you were satisfied with the way our team handled the unexpected power outage situation and with the compensation provided. Your understanding and recognition of our efforts during this unforeseen circumstance truly mean a lot to us. At the same time, we sincerely apologize for the inconvenience caused by the ongoing construction work during your stay. Please allow us to mention that these renovations are part of our continuous efforts to improve our facilities and services in order to provide an even better experience for our guests. We truly appreciate your patience and understanding during this improvement process. Thank you as well for sharing your thoughts regarding our sustainability initiatives. We value your honest feedback and understand your perspective. Our goal is always to provide guests with choices that combine comfort, convenience, and environmental responsibility without compromising their stay experience. Thank you for your valuable feedback, and we look forward to welcoming you back soon to continue providing memorable moments! Best regards, Emilsil Chirara Reception Novotel Lisbon

Note Kundenmeinungen 1.0/5

Marinko P. Familien - Bestätigte Mitteilungen ALL

Dear Guest, Thank you very much for taking the time to share your detailed feedback. We sincerely regret that your recent stay did not meet your expectations and fully understand the discomfort caused by the ongoing renovation works, the room changes, and the inconveniences you experienced throughout your stay. Please allow us to explain that these renovation works are being carried out with the aim of improving the comfort, services, and overall experience of our guests. Nevertheless, we acknowledge that this period may have caused disruption, for which we offer our most sincere apologies. We are also sorry to hear about the delays and the temporary arrangements regarding breakfast service, and we truly appreciate your comments, as they help us to review and improve our processes during exceptional circumstances. At the same time, we would like to thank you for highlighting the friendliness and dedication of our team. Your kind words, especially regarding our reception staff, are greatly appreciated and will certainly be shared internally. As a loyal guest of the Novotel brand, we are particularly sorry that this stay fell short of the usual standards you expect. We sincerely hope to have the opportunity to welcome you again in the future, once all improvements have been completed, and to provide you with a far more comfortable and positive experience. We truly hope to welcome you back again. Kind regards, Cristiana Mesquita Front Office Manager

Note Kundenmeinungen 1.5/5

Jorn G. Familien - Bestätigte Mitteilungen ALL

Dear Guest, Thank you very much for taking the time to share your experience with us. We are truly sorry that your stay was affected by renovation works. Although information regarding the ongoing renovations is displayed across all our direct communication channels, we sincerely regret that this was not sufficiently visible or clear to you prior to your arrival. Please allow us to emphasize that these renovation works are being carried out with the purpose of enhancing comfort and creating better experiences for all our guests in the future. We understand, however, that this does not lessen the inconvenience you faced during your stay. We also sincerely apologize for the issue with ants in the bathroom and the open gaps from which they appeared. This falls short of our standards, and we understand how unpleasant this must have been. We are nonetheless pleased that we could arrange a prompt room change for you and that our team was able to assist you with friendliness and care. Your feedback is extremely valuable to us, as it helps us improve and ensure a better experience for all future guests. We truly appreciate your honesty and the opportunity to address these concerns. We hope to have the chance to welcome you back in the future and provide you with a far more pleasant, comfortable, and relaxing stay. Warmest regards, Cristiana Mesquita Front Office Manager

Note Kundenmeinungen 3.0/5

Christian S. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Guest, First of all, we would like to sincerely thank you for your loyalty to the Accor group and for choosing Novotel Lisbon. It is always a pleasure to welcome guests who trust our services. We are delighted to hear that you enjoyed your spacious and clean room, the friendly service from our team, the room upgrade, the additional treats, and the late check-out. Your positive comments are truly appreciated. At the same time, we sincerely apologize for the aspects of your stay that did not meet your expectations, including the breakfast experience and any inconvenience caused by the renovation works. Please allow us to mention that the ongoing renovation of the hotel façade aims to provide greater comfort and an improved experience for our guests, and information about these works is available across all our direct communication channels. We greatly value your feedback, as it helps us continuously enhance our services. We very much look forward to welcoming you back to Novotel Lisbon, so we can provide you with an even more enjoyable and seamless stay. Warm regards, Cristiana Mesquita Novotel Lisboa

So bewerten andere Internetnutzer unser Hotel

  • 1.069 Bewertungen 7.6/10 Lage
  • 2.014 Bewertungen 6.3/10 Zimmer
  • 1.494 Bewertungen 7.5/10 Service
  • 26 Bewertungen 8/10 Internet
  • 1.209 Bewertungen 8.6/10 Frühstück
  • 1.156 Bewertungen 5.1/10 Komfort
  • 743 Bewertungen 4.9/10 Sauberkeit
  • 515 Bewertungen 4.4/10 Ausstattung

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