Mercure Hotel Bonn Hardtberg

Mercure Hotel Bonn Hardtberg 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 450 comentários

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Extras do hotel

  • 142 spacious guest rooms

  • Sun terrace with outdoor pool

  • 500m to highway A565

  • Telekom Dome in 80m distance

  • barbecue possibilities

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

Mercure Hotel Bonn Hardtberg

Max Habermann Strasse 2
53123 BONN
Alemanha

GPS:50.704577, 7.053881

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

1949

Nosso contemporâneo restaurante com ar condicionado "1949" funciona diariamente das 6h30 às 23h e serve diversas especialidades internacionais. O restaurante tem um terraço e capacidade para 120 pessoas.

Nossas acomodações

No Mercure Hotel Bonn Hardtberg 4 estrelas, você pode escolher entre quartos confortáveis Standard e Superior ou suítes Junior. Acomodamos pessoas c/ mobilidade reduzida em nossos quartos especialmente equipados. Muitas de nossas acomodações possuem WIFI. Permitimos a permanência de 1 criança de até 12 anos no qto dos pais s/ custo adicional. Você pode reservar um segundo qto p/ jovens de até 16 anos c/ 50% desc.; (veja termos e condições). Seu animal de estimação também é bem-vindo (taxa de EUR 10/noite).

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  450 comentários

Classificação no TripAdvisor  4.0/5  1.159 comentários

Good hotel for undisturbed partying

Classificação TripAdvisor 1.0/5

AlexDyeh Negócios - Avaliação certificada TripAdvisor

When you search a hotel where the staff most probably don't interrupt you while partying with your sports team go to the hotel Mercure in Bonn-Hardtberg. I've been 2 nights in the hotel, in both nights one or even more sports teams made a huge mess. Of course teenagers are maybe loud, but at least from midnight onwards it should be quiet in every hotel.

Dear Alexander, we thank you very much for taking the time to write to us after your stay at the Mercure Hotel Bonn Hardtberg and deeply regret that the services provided did not meet your expectations. We sincerely apologize for the inconvenience caused. We wish you a wonderful time and stay healthy. Kind regards Your team from Mercure Hotel Bonn Hardtberg

Worst experience

Classificação TripAdvisor 1.0/5

FlaviaC283 Família - Avaliação certificada TripAdvisor

The hotel is far away from the city and there are no infrastructure around. The restaurant was closed for all guests and there was no food delivery in the room. There was no fridge, the telephone and TV did not work. The room was clean but the shower was changing the water temperature on its own - hell for or freezing cold. The reception did not know how to answer some basic questions like, what can we do when it is raining in Bonn? The elevator was broken and not fixed, which was very stressful for may mother of 76 to climb to the 3rd floor. The bar was closed on Friday and in the weekend, so no food was available.

Trying to find a positive note...

Classificação TripAdvisor 2.0/5

Nicolas G Couples - Avaliação certificada TripAdvisor

A few nights we stayed at Mercure Bonn (Germany) , being a gold member at Accor we were hoping to get a room upgrade. Because at check-in they didn't ask or mention anything I asked myself for the upgrade. Unfortunately there was no availability (I can understand that). No welcome drink was offered. The room was ok but no free water was offered, apparently because of COVID...strange, no? Bottled water seems pretty safe to me... The following day, we didn't find any free newspaper although it clearly states that gold members get a free newspaper. The bed wasn't made up neither by the evening of the second day, we did get fresh towels however. The restaurant wasn't open, so there we stood in the evening of the first night having to find dinner. Nothing mentioned about the restaurant being closed when booking the hotel through Accor Website, neither any mentions on the room not being serviced...these are basic things one should clearly mention... I didn't feel very welcome as a customer and certainly not as a gold member. Am I expecting too much? The service level of the staff is remarkable different one compared to the other.

Dear Nicolas, as i already send you per Mail we apologize for the bad experience you made in our hotel. This is not our claim and not our standard. We take the points you have raised very seriously and will continue to work to increase our quality steadily. We hope to welcome you again Have a nice Day and stay Safe Your Team from Mercure Hotel Bonn Hardtberg

After a long time again at home!

Classificação TripAdvisor 4.0/5

998j_rgw Negócios - Avaliação certificada TripAdvisor

Quite a while, staying at this hotel! It is still a pleasure to be here, to get well served, good food, nice clean and well stuffed Rooms, close to Bonn down-town. So,let`s see, come and have a look.It`s worth!

Dear 998j_rgw, thank you very much for your nice Review. We wich you a nice time. Best wishes from Bonn Your Team from Mercure Hotel Bonn Hardtberg

Nice staff!

Classificação TripAdvisor 5.0/5

Eli20019 Couples - Avaliação certificada TripAdvisor

The place is exactly same as the photos. The staff are really kind and help you by heart. They also speak english with you amd i highly recommend it.there are also some free parkings infront of the hotel to enjoy your stay easily.

Dear Eli20019, thank you very much for your feedback. We are glad, that you enjoyed your stay in Mercure Hotel Bonn. We look forward to welcoming you soon in our hotel. Best regards, Your Team from Mercure Hotel Bonn Hardtberg

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 106 comentários 8.2/10 Localização
  • 266 comentários 6.8/10 Quarto
  • 271 comentários 8.5/10 Serviço
  • 13 comentários 6.5/10 Wifi
  • 130 comentários 8/10 Limpeza
  • 122 comentários 6.5/10 Café da manhã
  • 101 comentários 2.7/10 Comida
  • 65 comentários 3.7/10 Atmosfera

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