Hotel Grand Mercure São Paulo Ibirapuera 5 gwiazdki

Ocena klientów 4.5/5 Liczba opinii: 7 061

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Hotel Grand Mercure São Paulo Ibirapuera
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O hotelu

  • Zapraszamy zwierzaki. (Obowiązują dopłaty).

  • Spróbuj ciasta mil folhas w Bolangerie do Grand uznanej przez NY za najlepszą w LA

  • Hotel w São Paulo z basenem, sauną, fitnessem i kortem tenisowym.

  • Jedyny hotel z lądowiskiem dla helikopterów w regionie Ibirapuera

  • 10 minut samochodem z lotniska São Paulo Congonhas.

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Garaż hotelowy Płatne usługi
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pranie chemiczne Płatne usługi
  • Portier
Rozrywka
  • Obecnie trwa remont basenu.
  • Centrum fitness
  • Sauna
  • Otwarty kort tenisowy Płatne usługi
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 3
  • Liczba barów: 1
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 12
  • Hotel kongresowy
  • Business centre z obsługą
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Hotel Grand Mercure São Paulo Ibirapuera

Rua Sena Madureira 1355 Bloco 1
IBIRAPUERA
04021051 são paulo
brazylia

Tel: +551132010800

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • AACD :  Lilás AACD

  • Samolotem

    CONGONHAS W 5,5km / 3,42 mil

  • Samolotem

    SAO PAULO GUARULHOS W 13km / 8,08 mil

  • Helikopterem

    ON LOCATION W 0,1km / 0,06 mil

  • Samochodem

    RODOVIA BANDEIRANTES W 5km / 3,11 mil

  • Samochodem

    RODOVIA DOS IMIGRANTES W 3km / 1,88 mil

  • Samochodem

    RODOVIA DUTRA W 12km / 7,5 mil

  • Pociągiem

    BARRA FUNDA W 15km / 9,32 mil

Pozycja GPS:-23.592651, -46.64938

Nasze pokoje

Eleganckie pokoje i najnowocześniejsza technologia stanowią gwarancję jeszcze bardziej udanego pobytu. Szerokopasmowy Internet/sieć Wi-Fi oraz inteligentna poczta głosowa i oprogramowanie faksowe.

Nasze restauracje i bary

AQUARELLE

Rodzaj serwowanej kuchni: Międzynarodowa

BOULANGERIE GRAND MERCURE

Rodzaj serwowanej kuchni: Kawiarnia

The Mercure Boulangerie offers French specialties, such as croissants, brioches, quiches and cakes that can be enjoyed in the hotel's lobby or alfresco on the terrace.

P. VERGER

Rodzaj serwowanej kuchni: Międzynarodowa

Closed for dinner on Sundays.

ABOO WINE LOUNGE BAR

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 12

  • Maks. rozmiar: 286 m²

  • Maks. pojemność: 350 osoby

  • Maks. liczba uczestników bankietu: 250 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Hotel Grand Mercure São Paulo Ibirapuera

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.5/5

Liczba opinii: 7 061

Ocena TripAdvisor 4.0/5

Liczba opinii: 1 532

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021

Stay July 2019

Ocena na stronie TripAdvisor 4.0/5

S9554TWmichaelr Business - 22/07/2019 Opinia zatwierdzona w TripAdvisor

The hotel was welcoming but a large part of the hotel was being refurbished so there were almost no other guests. the rooms are larger than usual but the bathrooms are tired and need updating as does the furniture in the bedrooms. Breakfast is good and bed comfortable. Location is not so good but we knew that. I was there for one night

Dear S9554TWmichelr, We appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. Your observations are very important and will be used to continuously to improve the quality of our services. In the next visit to Sao Paulo, we hope to see you again, and so, once again we work for your greatest comfort and satisfaction. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good

Ocena na stronie TripAdvisor 5.0/5

acmfd Couples - 24/09/2018 Opinia zatwierdzona w TripAdvisor

The hotel is great, friendly and very polite staff,The room is like home away from home.Breakfast is perfect with a huge variety.It is close to many places and right next door to Ibirapuera.15 min from Congonhas.

Dear Acmfd, We very much appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Valentine's Day

Ocena na stronie TripAdvisor 5.0/5

lsarrouf Couples - 17/06/2018 Opinia zatwierdzona w TripAdvisor

very suitable to celebrate Valentine's Day . very suitable for eating the Valentine's Day, comfortable environment, exquisite decoration, breakfast more than expected, very yummy.rooms well maintained, courtesy of the staff, booking made by the site very easy, everything went right!

Dear Isarrouf, We are very thankful and proud to receive your great comments regarding your experiences at Grand Mercure São Paulo Ibirapuera. I will share your comments with our team.The valentine´s day is a very special date and I glad that you had a good stayed with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very comfortable, good location, good restaurant

Ocena na stronie TripAdvisor 5.0/5

210marioantonios Couples - 12/04/2018 Opinia zatwierdzona w TripAdvisor

Very well localized and comfortable, with two good restaurants. Good breakfast. One block distant from Ibirapuera Central Park, and at same block in front at Universidade Federal de São Paulo, Administrative Center.

Dear Mario, We are very thankful and proud to receive your great comments regarding your experiences at Grand Mercure São Paulo Ibirapuera. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

LACK OF RESPECT

Ocena na stronie TripAdvisor 1.0/5

RUBENS J Couples - 04/10/2017 Opinia zatwierdzona w TripAdvisor

There was no upgrade room. No amenities. We asked lunch for the service room. ( both dishes were incorrected, we complained about it , they sent 2 desserts like courtesy, but they charged our requests). We called a masseuse and they charged us because they have a spa in the hotel. But we are free to call someone outside better .... Horrible place ....

Prezado Senhor Rubens Junior, O Grand Mercure São Paulo Ibirapuera agradece por compartilhar conosco a experiência vivenciada em nosso hotel. Lamentamos profundamente não termos correspondido às suas expectativas, nosso principal objetivo é buscar a excelência nos nossos serviços para a satisfação de nossos hóspedes. Suas colocações realmente são muitos importantes, infelizmente nesta sua estadia não foi possível conceder o upgrade pois não tínhamos disponibilidade, mas pude verificar que em suas 2 ultimas estadias o upgrade foi oferecido. Em relação ao jornal, não dispomos de jornais impressos, hoje a rede Accor está trabalhando com o aplicativo Press Reader o qual o senhor pode baixa-lo gratuitamente e ter acesso a uma série de jornais e revistas, durante sua estadia. Suas observações sobre Alimentos e Bebidas foram discutidas com o responsável e as orientações à equipe foram feitas para que essas situações não se repitam, pedimos desculpas se a sobremesa enviada o desagradou, não era essa a nossa intenção. Esperamos ter a oportunidade de recebê-los novamente no Grand Mercure Ibirapuera e poder reverter esta impressão vivenciada anteriormente. Atenciosamente,

One night without breakfast!

Ocena na stronie TripAdvisor 5.0/5

DaniellaC376 Family - 16/05/2017 Opinia zatwierdzona w TripAdvisor

Everything perfect apart from the huge breakfast that is offered in this hotel but not included. Staff were very nice and everything else, the only thing that don't make sense is not to offer that service included

Dear Daniella C, We appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have two types of room rate. One with breakfast include and another one with no breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Marvelous stay

Ocena na stronie TripAdvisor 5.0/5

jlhoeffel Couples - 06/03/2017 Opinia zatwierdzona w TripAdvisor

We stayed at Grand Mercure São Paulo Ibirapuera for 4 nights and it was excelent. Amazing view from the Suite, excelente breakfast and very helpful staff. Everything was perfect and we totally recomend this Hotel. Superb location as well.

Dear Mr. Hoeffel, We very much appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great!

Ocena na stronie TripAdvisor 4.0/5

100hweber Business - 30/10/2016 Opinia zatwierdzona w TripAdvisor

The check in was swift and gently addressed. The rooms was very well furnished, clean and very comfortable. At all time the staff attention was kind, gentle and professional. It was a great experience.

Dear Henrique W, We very much appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect until the time of departure.

Ocena na stronie TripAdvisor 4.0/5

reneaugustoa Business - 01/02/2016 Opinia zatwierdzona w TripAdvisor

The hotel has good structure, search quality service within your five-star profile. The room is great. It was perfect until the time of checkout. I was not well attended by the staff at the source. Employees of outsourced service hotel valets, playing and discussing personal things. I had no assistance to call the taxi.

Dear Rene Augusto A, We very much appreciate your comments regarding your stay at the Grand Mercure Hotel Parque do Ibirapuera. It is always a pleasure to receive feedback. I am sorry that your departure experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely,

Splendid

Ocena na stronie TripAdvisor 5.0/5

jweidig Family - 24/01/2016 Opinia zatwierdzona w TripAdvisor

Place to be copied Excellent hotel, prime location, exquisite rooms, the environment around the hotel upgraded, nice, all staff friendly and ready to satisfy all the needs of its guests, breakfast unique

Dear Jweidig, We very much appreciate your comments regarding your stay at the Grand Mercure Hotel Parque do Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

weekend getaway

Ocena na stronie TripAdvisor 5.0/5

MICHELVENTURA Couples - 18/12/2015 Opinia zatwierdzona w TripAdvisor

This hotel continues to be a SOFITEL in every aspect, with the advantage of not being so pricy. We recommend it in every aspect, from its location, to the staff, quality and so on. Definately worth it.

Dear MICHELVENTURA, Thank you for taking your time to share your comments about your stay with us. It is a great pleasure to know that you decided to stay at Grand Mercure hotel in your visit to São Paulo. We feel very honoured to know that you appreciated the services provided by our team. Comments like the ones you shared, certainly moves us forward to achieve the excellence in service. Once again thank you very much for your feedback, and if your travels should bring you back to the city we do look forward to welcoming you back at Grand Mercure hotel. Best Regards,

Sao Paulo meetings

Ocena na stronie TripAdvisor 4.0/5

Sugarmeetings Business - 02/11/2015 Opinia zatwierdzona w TripAdvisor

I arrived at 8:30 PM straight into a business dinner, with very wrinkled suits and shirts for the following morning. The staff was very helpful in getting everything ready for my next day, and all my cloths perfectly ironed were delivered at 7 AM. Breakfast was always less than 15 minutes.

Dear Sugarmeet, We very much appreciate your comments regarding your stay at the Grand Mercure Hotel Parque do Ibirapuera. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Maria Santos

bad room location

Ocena na stronie TripAdvisor 1.0/5

waldomiroe Business - 22/06/2015 Opinia zatwierdzona w TripAdvisor

bad location room next to lifts , with extreme noise and unwillingness of officials Emau service and rudeness of the staff to solve the problem . Total disinterest in attending to the guest and neglect of a loyalty member of Le Club

Dear waldomiroe, Thank you for taking the time to tell us about your experience at the Grand Mercure Hotel Parque do Ibirapuera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Maria Santos

Very good place but old fashioned hotel

Ocena na stronie TripAdvisor 3.0/5

FHOM Family - 27/05/2015 Opinia zatwierdzona w TripAdvisor

Hotel place is very good, near Ibirapuera park. Hotel service is very good and room is clean. Very good brasserie. But hotel need urgent a renovation. Very old. It´s only not worst than Mercure Laffayet in Paris.

Good Hotel!

Ocena na stronie TripAdvisor 4.0/5

ciclus Business - 27/05/2015 Opinia zatwierdzona w TripAdvisor

The hotel is in a good location, next to Ibirapuera Park, nice room, big bed, good shover, staff is always friendly. I stayed there for bussines and have no complains, the only issue was a double charge from the restaurant, but is was quickly solved at the checkout.

Dear Eduardo S, We very much appreciate your comments regarding your stay at the Grand Mercure Hotel Parque do Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

My Home in Brazil

Ocena na stronie TripAdvisor 5.0/5

msalomao2015 Business - 06/04/2015 Opinia zatwierdzona w TripAdvisor

This hotel has the best team members I have seen in a hotel. They are helpful, caring and incredibly attentive to your needs. I am happy to call Grand Mercury Park Ibirapuera, my home, when visiting Sao Paulo. The gym could get a bit of an improvement. Besides the cleanliness and attentive staff, I wish the gym had better work out equipment.

Dear msalomao2015, We very much appreciate your comments regarding your stay at the Grand Mercure Hotel Parque do Ibirapuera. It is always a pleasure to receive positive feedback. Thank you for the kind words!It is very gratifying to know that you had such a good experience in our hotel and our team made everything for you to have a pleasant stay. It is very nice to listen that Grand Mercure is our home in Brazil. We will share our comments with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It is good for quick stay

Ocena na stronie TripAdvisor 3.0/5

Vinicius A Business - 30/09/2014 Opinia zatwierdzona w TripAdvisor

I have spent much time in check-in and check-out even completed all information on site. The room was clean and simple, as the hotel is old the window doesn't close properly, this happened with me before in the last time I stayed there, the avenue noise inside the room turns loud. Good shower. It is good for quick stay.

Dear Guest, Thank you for your review. Your feedback plays an important role in better understanding the perception of our customers. Regards, Alejandro Geis

Pleasantly

Ocena na stronie TripAdvisor 5.0/5

Paulo Renato B Couples - 17/09/2014 Opinia zatwierdzona w TripAdvisor

Very good hotel with attentive staff. Good breakfast. It´s near the Ibirapura Park, you can go walking. The hotel is less 10 min from the downtown and there you can go to many touristic places. Thank you

Dear Guest, Thank you for kind comments about your stay at Mercure São Paulo Ibirapuera. We are delighted that our staff provide you an excellent service. All your comments are very importante to the continued improvement and growth of the hotel and our team. We are waiting for next stay at Mercure São Paulo Ibirapuera. Sincerely, Alejandro Geis.

Good property and really friendly staff. Comfortable!

Ocena na stronie TripAdvisor 4.0/5

JVSukkarieh Couples - 20/06/2014 Opinia zatwierdzona w TripAdvisor

This property would be a solid 4 or 4.5 stars in Australia. Clean and very large comfortable rooms! Own coffee machine in room! Great pillows and firm bed. Breakfast was very nice! Fresh fruit and coconuts with coco water available. Great location right beside the park... Lovely for walks and great view.

Dear JVSukkarieh , Thank you very much for taking part of your time to write a review about our hotel! It is a great honor to be known by the service provided by our team during our stay. Once again we want to thank you for your review and it will be a great pleasure to welcoming you soon. Regards, Alejandro Geis

Without infamy and without praise

Ocena na stronie TripAdvisor 3.0/5

Tasso13 Business - 10/06/2014 Opinia zatwierdzona w TripAdvisor

I’ve been hosted in this hotel for a business week, beginning of June 2014. Location is quite good, pretty close to Ibirapuera park (Sao Paulo “Central Park”). Hotel lobby is quite nice and hotel staff is very kind. Breakfast buffet is extremely good, several variety of good quality food. Unfortunately there are few cons: room furniture are quite old, there aren’t double windows and since the hotel is barely beside a motorway the room is quite noisy, but the worst things is the extreme poor wifi quality, in the room was almost impossible to browse and/or do anything else on the web. At lobby floor the same network was enough good, but still too slow. Nevertheless the room was clean. In conclusion, if you plan to stay there only for few days for business it’s fine, on the contrary forget it for vacation purpose or for longer period.

Dear Tasso13, Thank you for your review. Your feedback plays an important role in better understanding the perception of our customers and we truly apologize for the negative experience you had in our room. Regarding our room, due to renovation in our hotel rooms, unfortunately the delivery time had to be extended, but please rest assured that we are taking actions to speed our renovations and delivery. On this stay we failed, but, we hope you can give us another opportunity. Please contact my office on the occasion of your next stay so that we can repair this bad impression that you had. I hope to welcome you again on your next trip to Sâo Paulo. Alejandro Geis– General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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