Mercure São Paulo Grand Plaza Paulista 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 460

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O hotelu

  • Sale konferencyjne mogą pomieścić do 36 osób

  • 15 minut jazdy do Praça da Sé

  • 3 minut jazdy do stacji metra Brigadeiro

  • 3 minuty jazdy do szpitala Beneficência Portuguesa

  • 13 minut jazdy do lotniska São Paulo Congonhas.

Nasze pokoje

Lokalizacja hotelu

Mercure São Paulo Grand Plaza Paulista

Rua Leoncio De Carvalho, 201
04003010 SÃO PAULO

Pozycja GPS:-23.57184, -46.64675

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa


The restaurant is located on the mezzanine with a sophisticated and inviting atmosphere. It offers an à la carte menu specializing in international cuisine, as well as a buffet service according to the customer's request.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 460

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 006

Worst experience ever! Booked room been sold to walk in

Ocena na stronie TripAdvisor 1.0/5

dilont2018 Opinia zatwierdzona w TripAdvisor

Worst experience ever. We booked and paid for the suites days in advance, but upon arrival we were forced to stay in the standard rooms because all suites been sold to walk in customers at much higher rates!! No credibility at all! Never come again!!

Sr. Dilon, Obrigada em compartilhar conosco a sua experiência. Estaremos verificando o que houve em sua reserva, confesso que fiquei surpresa com o relato. Seria um enorme prazer lhe receber em um futuro breve e reparar essa questão. Saiba que estaremos sempre à sua disposição! Atenciosamente, Fernanda Gomes Gerente Geral

Great location but average hotel

Ocena na stronie TripAdvisor 3.0/5

Jack02 Solo travel - Opinia zatwierdzona w TripAdvisor

Good things: - great location just 3 minutes from Av Paulista - big and comfortable bedrooms - very helpful and kind reception staff Bad things: - it’s an old hotel with many issues - bedroom entry cards get deactivated all the time. You get frequently locked out and you need to go to reception and activate your door card every time you move from the room - there’s a collection of different pillows on the bed. Some old and stained with yellow sweat stains - disgusting (see pictures). Some flat and worn out. Some ok. - air conditioning in the bedroom hardly works. It’s set up non stop on 17 degrees and the room is still very warm - there are only 2 elevators and they are very slow. They are card activated but cards sometimes work and sometimes don’t work. It’s very frustrating - air conditioning in lobby restaurant area doesn’t work. It’s very hot and uncomfortable - bedroom TV has very bad reception and includes mostly news and Brazilian channels. Just super boring.

Jack, Thanks so much for your review. Please, know that we are working on all the mentioned improvement points. I hope to welcome you again. Best Regards, Fernanda Gomes General Manager

Disappointing in some areas

Ocena na stronie TripAdvisor 3.0/5

fredflyer16 Couples - Opinia zatwierdzona w TripAdvisor

WiFi was terrible. They only allow 2 connections per room which is inadequate for 2 business people. Connections also needed to be reset often. Restaurant food was good but they only had one wine by the glass, a red. Wait staff were not knowledgeable about what they had on menu. Had to ask someone else.

Thanks for your review. your feedback is extremely important for us. I hope to receive you soon. Best Regards, Fernanda Gomes General Manager

Recommend, but a bit disappointed

Ocena na stronie TripAdvisor 4.0/5

MarkMtravels Couples - Opinia zatwierdzona w TripAdvisor

The location and amenities were good. I think the services (meals, cleaning, etc) were average and I was a bit disappointed with the room. I thought it would be larger based on the description. The breakfast was good, though its not always included in the room rate

Dear Mark, Thank you so much for evaluating us. We are very happy that you enjoyed a great stay. Your comments are very welcome. It is comments like this that serve as an encouragement for improvements and engagement of our team. I hope you return back soon. Cordially. Fernanda Gomes de Oliveira General Manager Mercure SP Grand Plaza Paulista

Great business hotel !

Ocena na stronie TripAdvisor 4.0/5

alinedeap Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Great hotel in the heart of São Paulo. Fantastic front office team the two gentleman who were working during my stay were extremely kind and helpful at all times! Made the stay super easy abs pleasant! I will be back ! Easy access to the best restaurants and the famous Avenida paulista Aline

Hi Aline, Thank you so much for taking the time to evaluate us and share with other guests about your stay at the Mercure São Paulo Grand Plaza Paulista hotel. It is always a pleasure to receive positive impressions, our team will be happy with your words. Your feedback is an encouragement for us to continue to improve the quality of our services and our team will be delighted with your compliments. Thanks again for letting us know about your experience, it was a pleasure having you with us. Sincerely, Fernanda Gomes de Oliveira General manager Mercure SP Grand Plaza Paulista

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 357 Liczba opinii 9.6/10 Lokalizacja
  • 609 Liczba opinii 4.8/10 Pokój
  • 443 Liczba opinii 6.2/10 Obsługa
  • 55 Liczba opinii 3.4/10 Internet
  • 344 Liczba opinii 5.4/10 Śniadanie
  • 298 Liczba opinii 5.1/10 Komfort
  • 217 Liczba opinii 1.9/10 Klimat
  • 204 Liczba opinii 4.9/10 Czystość

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