Mercure São Paulo Grand Plaza Paulista 4 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 1 163

Mercure São Paulo Grand Plaza Paulista - Image 1
Mercure São Paulo Grand Plaza Paulista - Image 2
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Opis

O hotelu

  • Sale konferencyjne mogą pomieścić do 36 osób

  • 15 minut jazdy do Praça da Sé

  • 3 minut jazdy do stacji metra Brigadeiro

  • 3 minuty jazdy do szpitala Beneficência Portuguesa

  • 13 minut jazdy do lotniska São Paulo Congonhas.

Nasze pokoje

Lokalizacja hotelu

Mercure São Paulo Grand Plaza Paulista

Rua Leoncio De Carvalho, 201
04003010 SÃO PAULO
Brazylia

Pozycja GPS:-23.57184, -46.64675

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

GRAND PLAZA SAO PAULO JARDINS

The restaurant is located on the mezzanine with a sophisticated and inviting atmosphere. It offers an à la carte menu specializing in international cuisine, as well as a buffet service according to the customer's request.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 1 163

Ocena TripAdvisor  3.9/5  Liczba opinii: 1 041

Ocena klientów 3.0/5

Sylwester M. Pary - Opinie potwierdzone ALL

Hotel polozony blisko Paulista. Wyposazenie stare, podniszczone. Na sniadaniu jedzenie okropne, zimne jajka sadzone, zimne kielbaski smazone, bardzo maly wybor jedzenia, brak czarnej herbaty. W ostatnim dniu pobytu wylaczyli zimna i ciepla wode bez jakiejkolwiek informacji wczesniej. Brak mozliwosci umycia sie przed lotem, nie mowiac juz o nieczynnych toaletach. Bardzo slabo to wygladalo.

Szanowny Panie Sylwesterze M., Dziękujemy za podzielenie się swoimi uwagami na temat pobytu w naszym hotelu. Przykro nam słyszeć o Pana doświadczeniach związanych z jakością posiłków oraz brakiem wody. Zawsze dążymy do zapewnienia wysokiego standardu usług, dlatego Pańska opinia jest dla nas niezwykle cenna. Nasz zespół będzie analizował te kwestie, aby poprawić komfort pobytu naszych gości. Mamy nadzieję, że w przyszłości będziemy mogli zaspokoić Pana oczekiwania. Z poważaniem, Fernanda Gomes Dyrektor Generalny

Disappointing

Ocena na stronie TripAdvisor 2.0/5

CvB20152015 Opinia zatwierdzona w TripAdvisor

Centrally located in Paulista area and offers a varied breakfast buffet. Roooms are well appointed and spacious, however, look a bit dated. Onsite gym is rather small and insufficiently ventilated. Services need an upgrade - a four star hotel should just offer drinking water and daily addition of coffee/tea.Over coures of week, required three times assistance with failing door lock.

Dear, Thank you for sharing your experience with us. I'm sorry for the inconvenience with the door, as soon as we found out it was fixed. I hope to see you again in the near future. Best regards, Fernanda Gomes General Manager.

Worst experience ever! Booked room been sold to walk in

Ocena na stronie TripAdvisor 1.0/5

dilont2018 Opinia zatwierdzona w TripAdvisor

Worst experience ever. We booked and paid for the suites days in advance, but upon arrival we were forced to stay in the standard rooms because all suites been sold to walk in customers at much higher rates!! No credibility at all! Never come again!!

Sr. Dilon, Obrigada em compartilhar conosco a sua experiência. Estaremos verificando o que houve em sua reserva, confesso que fiquei surpresa com o relato. Seria um enorme prazer lhe receber em um futuro breve e reparar essa questão. Saiba que estaremos sempre à sua disposição! Atenciosamente, Fernanda Gomes Gerente Geral

Great location but average hotel

Ocena na stronie TripAdvisor 3.0/5

Jack02 Solo travel - Opinia zatwierdzona w TripAdvisor

Good things: - great location just 3 minutes from Av Paulista - big and comfortable bedrooms - very helpful and kind reception staff Bad things: - it’s an old hotel with many issues - bedroom entry cards get deactivated all the time. You get frequently locked out and you need to go to reception and activate your door card every time you move from the room - there’s a collection of different pillows on the bed. Some old and stained with yellow sweat stains - disgusting (see pictures). Some flat and worn out. Some ok. - air conditioning in the bedroom hardly works. It’s set up non stop on 17 degrees and the room is still very warm - there are only 2 elevators and they are very slow. They are card activated but cards sometimes work and sometimes don’t work. It’s very frustrating - air conditioning in lobby restaurant area doesn’t work. It’s very hot and uncomfortable - bedroom TV has very bad reception and includes mostly news and Brazilian channels. Just super boring.

Jack, Thanks so much for your review. Please, know that we are working on all the mentioned improvement points. I hope to welcome you again. Best Regards, Fernanda Gomes General Manager

Disappointing in some areas

Ocena na stronie TripAdvisor 3.0/5

fredflyer16 Couples - Opinia zatwierdzona w TripAdvisor

WiFi was terrible. They only allow 2 connections per room which is inadequate for 2 business people. Connections also needed to be reset often. Restaurant food was good but they only had one wine by the glass, a red. Wait staff were not knowledgeable about what they had on menu. Had to ask someone else.

Thanks for your review. your feedback is extremely important for us. I hope to receive you soon. Best Regards, Fernanda Gomes General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 337 Liczba opinii 9.7/10 Lokalizacja
  • 702 Liczba opinii 4.9/10 Pokój
  • 603 Liczba opinii 7.3/10 Obsługa
  • 37 Liczba opinii 2.6/10 Internet
  • 335 Liczba opinii 5.8/10 Śniadanie
  • 244 Liczba opinii 2.3/10 Klimat
  • 225 Liczba opinii 5.1/10 Czystość
  • 125 Liczba opinii 4.8/10 Jedzenie

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