Mercure São Paulo Moema Times Square 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 199

Mercure São Paulo Moema Times Square - Image 1
Mercure São Paulo Moema Times Square - Image 2
Mercure São Paulo Moema Times Square - Image 3
Mercure São Paulo Moema Times Square - Image 4

Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Hotel w São Paulo przyjazny zwierzętom! Hotel zaprasza z psami i kotami do 15 kg.

  • Dostępne pokoje przystosowane dla osób niepełnosprawnych.

  • Hotel rodzinny w Sao Paulo! Zakwaterowanie dla maks. 4 osób.

  • Niecałe 100 metrów od stacji metra Moema, linia fioletowa.

  • Hotel z parkingiem w Sao Paulo, za opłatą.

Nasze pokoje

Lokalizacja hotelu

Mercure São Paulo Moema Times Square

Avenida dos Jamaris, 100, Moema
04078-000 SAO PAULO
Brazylia

Pozycja GPS:-23.60528, -46.66158

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

DELL'ARTE RISTORANTE

Doskonały wybór w typowo włoskiej dzielnicy Moema, z przyjazną atmosferą, strefą prywatną i świetnymi winami. Śniadanie, lunch i kolacja (w formie bufetu lub à la carte).

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 199

Ocena TripAdvisor  4.0/5  Liczba opinii: 618

Certyfikat Doskonałości 2023

Not even one bottle of water for free

Ocena na stronie TripAdvisor 4.0/5

BrazilACA Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Not a bad option for the price and very close to my office. The room is good and spacious. The bathroom is very small. The worst part is that there was not one bottle of water for free, all paid for – I have seen worst hotels offer a complimentary water bottle. Their breakfast is ok and reception is always busy.

Dear BRAZILACA Thanks for sharing your experience at the Mercure Hotel SP Moema Times Square. We're sorry we have not exceeded your all expectations during your stay. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to inform you, we have complimentary water available at reception; however, we do not yet include complimentary water in all room categories; only in the privilege room which, in addition to the minibar with paid items, have a drinks package available which includes water, soft drinks and juice. On your next stay, we hope you enjoy this category so that we can serve you in a way that suits you perfectly. Sincerely, Renata Mendes

Very good hotel

Ocena na stronie TripAdvisor 5.0/5

amandita_klein Couples - Opinia zatwierdzona w TripAdvisor

The hotel is located in a very friendly and convenient are. The staff is very helpful and polite. We had great days staying there. I want to say thank you in special for the receptionists: Brenda, Beatriz, Jessica and Patrícia. I recommend this hotel for couples and singles.

Amandita_klein, We appreciate your comments regarding your stay at the Mercure Sao Paulo Times Square Hotel. It is always a pleasure to receive feedback of our guests. We hope to see you soon. Regards, Renata Mendes

If your work or entertainment is internet dependent forget this hotel

Ocena na stronie TripAdvisor 3.0/5

eogi Rodziny - Opinia zatwierdzona w TripAdvisor

Average hotel for this price range. It has the minimum sheets, towels, soap, and shampoo. Pillow with a deodorant smell from a previous guest. The elevator is small and in these covid times, I felt claustrophobic. Breakfast was not included but it seemed OK. The Internet is BAD. After reading previous customers' comments, I called the hotel about the state of the internet, and the employee guaranteed that they had recently upgraded it!! It is located in a nice area but there are other competing hotels nearby.

Dear eogi, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Moema Times Square. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes

Average hotel, without proper infrastructure

Ocena na stronie TripAdvisor 1.0/5

K5963QEricardo Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

it is already upsetting to get to your hotel room at 11pm to find a clog toilet.. What is special about this hotel is that they will tell you to wait until to tomorrow to have it checked.... I am giving up on a 17 day stay at day 3... Accor platinum and never coming back!

Dear K5963QEricardo, Obrigada pela avaliação e pela oportunidade de esclarecimentos! Tivemos a informação que o senhor esteve em um apartamento fora de nossa administração; que estava com problemas quando voltou à noite e com isso levou à troca para um novo quarto; sendo esse pagando diária como os demais quartos. Esperamos futuramente receber o senhor como nosso hóspede e receber os beneficios All como um associado da nossa rede. Atenciosamente, Renata Mendes

Good location and nice staff

Ocena na stronie TripAdvisor 5.0/5

Edupenna2021 Solo travel - Opinia zatwierdzona w TripAdvisor

It was great being in this hotel. The staff are nice and ready to solve any problem or helping for anything you need. The room is very comfortable and clean. Nice location next to subway, shops, cafeterias and Ibirapuera mall. I really have appreciated the stay. Te breakfast was great also. They also have a very good Allsafe program guaranteeing protection for all during the stay. I felt very safe in this pandemic time.

Dear Edupenna2021, We very much appreciate your comments regarding your stay at the Mercure SP Moema Times Square Hotel! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 634 Liczba opinii 9.7/10 Lokalizacja
  • 971 Liczba opinii 7.6/10 Pokój
  • 897 Liczba opinii 8.1/10 Obsługa
  • 133 Liczba opinii 4.2/10 Internet
  • 528 Liczba opinii 7/10 Komfort
  • 457 Liczba opinii 7/10 Śniadanie
  • 379 Liczba opinii 7.4/10 Czystość
  • 177 Liczba opinii 6.5/10 Jedzenie

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