Mercure Париж Аэропорт Шарль-де-Голль 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 2 380

Гарантия
лучшей цены
Mercure Париж Аэропорт Шарль-де-Голль - Image 1
Mercure Париж Аэропорт Шарль-де-Голль - Image 2
Mercure Париж Аэропорт Шарль-де-Голль - Image 3
Mercure Париж Аэропорт Шарль-де-Голль - Image 4
Roissypôle Ouest, Route de la Commune, Cedex, 95713 АЭРОПОРТ ИМЕНИ ШАРЛЯ ДЕ ГОЛЛЯ, Франция

Описание

Особенности отеля

  • Расположен в аэропорту Шарль-де-Голль

  • Ресторан работает с понедельника по воскресенье

  • Потрясающий вид на взлетные полосы

  • Крытый подогреваемый бассейн и фитнес-зал

  • 18 конференц-залов для собраний, семинаров и тренингов

Наши номера

Take advantage of our Flight + Hotel offers

Discover
Discover

Расположение отеля

Mercure Париж Аэропорт Шарль-де-Голль

Roissypôle Ouest, Route de la Commune, Cedex
95713 АЭРОПОРТ ИМЕНИ ШАРЛЯ ДЕ ГОЛЛЯ
Франция

GPS:49.00759, 2.54931

Телефон
Факс +33 1 49 19 29 00

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

L ESCALE

В ресторане L'Escale вас ждут блюда из местных ингредиентов, с любовью приготовленные нашим шеф-поваром и его командой. Меню и блюда дня меняются в зависимости от сезона, чтобы гарантировать свежесть ингредиентов.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.1/5  Отзывов: 2 380

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 400

Terrible experience at Mercure CDG

Примечание: Tripadvisor 2.0/5

seema60 Solo travel - Реальные отзывы TripAdvisor

I booked my husband in this hotel for one night as he had an international flight the next day. It was a terrible experience for him. He had a bad back spasm and the shuttle only takes you to one km away from the hotel. He had to walk there. He said the room was very small and the hotel was ridiculously expensive for such a small room.

Dear seema 60, Thank you for taking the time to share your experience at our hotel. I am sorry that your experience did not meet your expectations; allow me to offer you my sincere apologies. Rest assured that we are taking appropriate action to address the issue and prevent further incidents. Regarding access from the airport it is mentioned on our booking site. We appreciate your sharing of concerns, and hope you will give us the opportunity to better serve you in the near future. Sincerely yours, Baya CHABANE General Manager

Terrible. Just terrible.

Примечание: Tripadvisor 1.0/5

James W Реальные отзывы TripAdvisor

Arrived at 2:30pm. Pretty hungry. Turns out the restaurant is closed and the bar is also closed. Oh well. Turns out, it's for a reason: 9 euro sandwiches. Not a good sandwhich, but a terrible one.One of those thin sandwiches in a sealed cardboard box, which has no filling except a bit of cheese, wilted lettuce and barely any chicken salad,the chicken salad being mostly composed of mayo. They have snacks. But guess what? It's 3 euros for a Mars bar. And it's locked up behind glass, so you have to ask the staff to unlock it. So you have to get back in line, fuming over the fact that you're about to purchase this small choclate bar for a ridiculous price.Well, because I have self respect, I got out of line and made due with my overpriced pop and sandwhich. Not happy at all. Guess what? The only other option is room service. And oh boy. It's overpriced even for room service. So you can't get anything to eat at this hotel from 2 to 7 pm unless you want to sell your dignity as they implicitly pressure you into room service. Got a free drink ticket for being a gold member- for all the good that did me. So, the free drink ticket has a big image of a cocktail on it, and it says 'enjoy a drink on us.'Great. Maybe this will make up for my prior experience of a 9 euro sandwhich. Well, when I got to the bar, I ordered a gin and tonic. The women at the bar was basically emanating disinterest and barely concealed contempt. Ok. So what does she do? She pours me the drink before I've paid, but then doesn't open the tonic.She only opens it after, like im some sort of theif who isnt going to pay. When I ask her about the free drink, she tells me only the tonic is complimentary. Well, tonic is part of the drink, so i get nothing for free. So I pay, like a fool they take me for, thinking I'll take this to the front desk, where I can inquire in a less noisy and crowded environment, with a more friendly member of the staff. I go to the front desk and inquire.They tell me it's only for soft drinks and wine and beer. Ok...No refund... No offer of another free drink ticket due to the"misunderstanding" The room: Most 4 star hotels offer a couple of bottles of water for free. Nope, it's in the mini fridge, and it's definitely not free. Soap? A small puck of motel quality hand soap. Fine, I'll live. The shower,however,has the drain cover detached almost completely. Great. Now I have to make sure I don't twist my ankle. I'm not calling in a service guy when I'm only staying one night and have to get up to catch a flight. So no shower for me. I've seen motels with better service. Instead of four star service,I payed over the odds for a place that knew it could nickle and dime me, because there are no other options if you don't have a car or take a 10 euro taxi ride into the small town. They also misled me into thinking that I would get a free drink, and made me feel the fool for putting my trust in them. Never again. This is my experience and I allege they knew exactly what they were doing.

Dear Monsieur, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will share your comments with our whole team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Room was not prepared at midnight

Примечание: Tripadvisor 1.0/5

david_roche1 Семьи - Реальные отзывы TripAdvisor

Bad. Room was not prepared at midnight, and we had four hours of sleep ahead of us, a bit less due to the fact room was not prepared. Besides air conditioning was not working properly.

Dear Monsieur, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards Baya CHABANE General Manager

Positively surprised!

Примечание: Tripadvisor 5.0/5

Tour655036 Реальные отзывы TripAdvisor

Extremely calm room despite being next to the runway, giving a large and open view . Lovely service from the staff. Very peaceful environment. The access from terminals is convenient and quick with CDGval, 10min. I'drecommend the place anytime

Dear Madame, Dear Monsieur, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Baya CHABANE Directrice Générale

Never again

Примечание: Tripadvisor 2.0/5

Susan R Реальные отзывы TripAdvisor

This has to be one of the worst business hotels I’ve stayed at. I booked an extra night so I could check in early and even with my confirmation number they could not find my reservation. Took a solid hour of frantic calls back to agency to magically find it. No apologies or compensation. Bartender at bar practically ignored me when I asked for a sandwich. Only way to get dinner was to order the full buffet or get room service. I wanted a small snack (a dessert) and so then had to pay room service fees. No iron or ironing board in room, soap the size of a silver dollar, zero water pressure. Would never recommend.

Dear Madame, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Baya CHABANE Directrice Générale

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 756 Отзывов 8.5/10 Расположение
  • 1 288 Отзывов 6.6/10 Номер
  • 1 347 Отзывов 8.3/10 Сервис
  • 23 Отзывов 6.4/10 Интернет
  • 375 Отзывов 6.6/10 Чистота
  • 279 Отзывов 7/10 Завтрак
  • 30 Отзывов 3.7/10 Велнес-зона

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Аэропорт Имени Шарля Де Голля

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.