Mercure Париж Аэропорт Шарль-де-Голль 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 2 320

Mercure Париж Аэропорт Шарль-де-Голль - Image 1
Mercure Париж Аэропорт Шарль-де-Голль - Image 2
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Mercure Париж Аэропорт Шарль-де-Голль - Image 4

Описание

Особенности отеля

  • 4-звездочный отель в центре аэропорта Шарль-де-Голль

  • Семейные номера и сьюты с видом на спуски

  • Ресторан и лаунж-бар L'Escale открыты ежедневно

  • До терминалов 1, 2 и 3 можно добраться на бесплатном шатле CDGVAL

  • Крытый бассейн с подогревом, терраса и фитнес-зал

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Расположение отеля

Mercure Париж Аэропорт Шарль-де-Голль

Roissypôle Ouest, Route de la Commune, Cedex
95713 АЭРОПОРТ ИМЕНИ ШАРЛЯ ДЕ ГОЛЛЯ
Франция

GPS:49.00759, 2.54931

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

L ESCALE

Наш ресторан l'Escale предлагает вкусную остановку вблизи аэропорта Шарль-де-Голль. Шеф-повар ежедневно готовит блюда из свежих продуктов, радуя гостей как специальными блюдами по меню, так и шведским завтраком.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 2 320

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 416

Fine but double charged & accused of having breakfast when I didn’t eat at the hotel.

Примечание: Tripadvisor 3.0/5

949brendand Solo travel - Реальные отзывы TripAdvisor

I stayed at the hotel arriving late one night and leaving early the following morning to catch a flight to Australia. Accommodation was basic but fine for a short overnight stay. My biggest issue with the hotel was being charged twice for my stay and also charged for breakfast which I didn’t have at the hotel. I had to make a number of contacts with the hotel to procure a refund and an apology. My experience was extremely disappointing and lacking in customer centricity. I would not stay at this hotel again.

Ужасно!

Примечание: отзывы клиентов 1.0/5

Сергей Пары - Проверенные отзывы - ALL

Клопы!!! Плесень в санузле! Разбитая раковина в санузле! Это уровень Хостела, а не отеля 4*!

Уважаемый M., Спасибо за то, что Вы нашли время ответить на наши вопросы и поделиться своим мнением о проживании в Hôtel Mercure Paris CDG Airport & Convention. Мне очень жаль, что предложенный сервис не соответствовал Вашим ожиданиям. Позвольте принести Вам свои самые искренние извинения. В Mercure мы боремся за то, чтобы предложить обслуживание самого высокого уровня для каждого из наших гостей. Поэтому Ваш отзыв очень важен для нас. Будьте уверены, что все необходимые меры будут приняты для того, чтобы подобного не повторилось в будущем. Мы Вам очень благодарны за отзыв, и искренне надеемся, что Вы предоставите нам возможность исправить свои ошибки в ближайшем будущем. Искренне Ваш, Baya CHABANE Directrice Générale 00 33 1 49 19 29 13

Go somewhere else.

Примечание: Tripadvisor 1.0/5

Antonie V Solo travel - Реальные отзывы TripAdvisor

Personal belonging stolen from my room during the afternoon. On top of that, the hotel is not clean, the air conditioning is of poor quality and very noisy. The breakfast is very basic, the floor is sticky. The whole experience was a disaster.

perfact hotel

Примечание: Tripadvisor 5.0/5

youngjykim11 Деловые путешественники - Реальные отзывы TripAdvisor

Due to my business trip, I had to travel to other countries in Europe, so I chose the hotel around the Charles de Gaulle airport for parking and storing my luggage, and I was very happy with the four-day parking and free luggage storage service, and I was very happy with everything about the hotel's rooms, restaurants, bars, etc.

It’s a pretty average airport hotel and serves a purpose, not more

Примечание: Tripadvisor 2.0/5

Bubblesrgood Couples - Реальные отзывы TripAdvisor

We needed an overnight at CDG and being Accor Diamond members chose one of their hotels, the Mercure Convention. To get to it you have to take the shuttle from T1, T2 or T3 to one of the parking stops (it is very clearly signposted). The shuttle is frequent and takes a few minutes. Once you arrive at the stop you exit the platform and follow the signs to the hotel which is basically under an open but covered walkway. The Mercure is one of the further hotels and you should allow 10 minutes for the walk. It is mostly flat so dealing with rolling luggage is not a problem although there was one section that required a lift of bags. As you approach the Mercure you quickly realize the hotel is in a very old concrete building that likely comes from a similar era to CDG T1 (it almost classes as art deco without the art!) however when you walk into the entrance you can see the interior has been upgraded at some point. To the left is a reception area, and then looking to the right first the lifts, then a restaurant, an entrance to a convention area and then an open plan bar area. Checkin was easy and quick and we headed off to our room via the lifts. The corridor was perhaps forgotten in the last upgrade and the rooms whilst clean were showing signs of wear and tear, the shower room the same having the typical Accor price point modular fittings. The bed was comfortable but overall a rather nondescript uninteresting room in need of some TLC. We headed off to the bar to use our status earned welcome drinks. The bar was not busy and generally uninspiring being open plan. The service was okay and pretty much what I would expect from an airport hotel of this price point. We had to ask for some nuts to go with our drinks but when we did get them they were tasty and plentiful. I guess it is just getting used to having to ask rather than be offered. It was time for food and being in France we were looking forward to some local french cuisine (perhaps a nice beef bourgeon, or some escargot with garlic and parsley). Oh boy were we disappointed. The menu is more of a burger or fried chicken with chips, not a French Onion soup in sight. After spending more Euro’s than we should have done we called it a day and retired. The hotel should consider whether this is called a restaurant of a food pitstop for travelers that are starving and market is as such. The worst part is that in the location there are no alternatives that we could find so we were a captive audience. It was such a shame and allows me to conclude that our stay was one of necessity and while we would stay in the rooms again would not eat at the hotel. We need to try other CDG hotels before we can make a fuller conclusion but based on what we have seen and compared to hotels at other major airports this was on the disappointing side of the spectrum.

Dear Madame, Dear Monsieur, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Baya CHABANE General Manager

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Другие интернет-пользователи оценили наш отель

  • 777 Отзывов 8.5/10 Расположение
  • 1 294 Отзывов 6.4/10 Номер
  • 1 370 Отзывов 8.1/10 Сервис
  • 23 Отзывов 7/10 Интернет
  • 384 Отзывов 6.5/10 Чистота
  • 304 Отзывов 5.6/10 Атмосфера
  • 284 Отзывов 7.4/10 Завтрак
  • 32 Отзывов 3.6/10 Велнес-зона

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