Hotel Mercure Paris CDG Airport & Convention 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 1,971 أراء

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Hotel Mercure Paris CDG Airport & Convention - Image 1
Hotel Mercure Paris CDG Airport & Convention - Image 2
Hotel Mercure Paris CDG Airport & Convention - Image 3
Hotel Mercure Paris CDG Airport & Convention - Image 4
Roissypôle Ouest, Route de la Commune, Cedex, 95713 ROISSY CHARLES DE GAULLE, فرنسا

الوصف

خدمات الفندق الإضافية

  • 4-star hotel in the heart of Paris-Charles de Gaulle airport

  • Family rooms and suites, with views of the slopes

  • Bar lounge and restaurant Bistro Demoiselle, open every day

  • Terminals 1, 2 and 3 accessible with the free CDGVAL shuttle

  • Heated indoor swimming pool with terrace and fitness room

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موقع الفندق

Hotel Mercure Paris CDG Airport & Convention

Roissypôle Ouest, Route de la Commune, Cedex
95713 ROISSY CHARLES DE GAULLE
فرنسا

نظام تحديد المواقع العالمي (GPS):49.00759, 2.54931

الهاتف
فاكس +33 1 49 19 29 00

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

BISTRO DEMOISELLE

At Bistro Demoiselle, each plate tells a story: reinvented onion soup that warms the soul, duck breast enhanced by unexpected pairings, creations that combine French authenticity and modern gourmet flair.

احجز

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  1,971 أراء

تقييم TripAdvisor  3.6/5  1,444 أراء

Excellent service in a difficult situation

ملاحظة Tripadvisor 5.0/5

Phoebe Z تقييم TripAdvisor المعتمد

Our flight from Paris to US was cancelled and returned to the airport mid flight, stranding 200 grumpy passengers late at night. The staff of the Mercure were so helpful and accommodating. They made a bad situation much more pleasant. The rooms were not 5 star, but they were very comfortable and well maintained. Also (though we missed the cutoff times for both dinner and breakfast) the food in their restaurant, Mademoiselle, was delicious, and led us to the BEST part of our stay: our server at the restaurant, Tony! He provided excellent service and made us laugh and laugh. He definitely lightened our mood and restarted our trip back with a much better attitude. All of the staff at the Mercure should be commended for their amazing hospitality and dedication.

Dear Phoebe Z, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. best regards Baya CHABANE Directrice Générale

A great choice for extended layovers when you miss a flight.

ملاحظة Tripadvisor 5.0/5

969albertl Solo travel - تقييم TripAdvisor المعتمد

I stayed at the Mercure Paris CDG Airport after missing my connecting flight from Amsterdam due to thunderstorms in France. KLM offered a free hotel a couple miles away with dinner and breakfast, but the reviews were poor. So as an Accor member (Which is a Air France-KLM partner), I booked the Mercure instead and requested reimbursement later. Best decision I could have made. The hotel is on airport grounds—a huge advantage when you’ve already had a long day. From Terminal 2, I took the free CDGVAL train (Line 1) to Parking PR, then walked about 6–7 minutes via a mostly covered walkway. Total time from the hotel to the terminal: about 15–20 minutes. Staff was friendly and upgraded me to a Superior Room with breakfast thanks to my Accor Live Limitless Gold status. The room was spacious, comfortable, and absolutely quiet thanks to great soundproofing. I saw planes taking off but didn’t hear a thing. The room had a large smart TV (50-inch or more), Netflix, YouTube, and a very comfortable bed. I slept a solid eight hours and was ready to go the next day. Dinner was good but a bit pricy, and service starts at 7 p.m., which felt late after a long day. There weren’t many options to eat at CDG so I just stayed there. Breakfast was excellent with a mix of American, English, and continental options, plus crepes and cold cuts. Would I stay here again? Yes. I’ve been to Paris before, but this wasn’t that kind of trip—and the weather was terrible. Plus, downtown Paris is about 40 minutes by train from CDG, so this was the practical choice. If you miss a flight, arrive on a redeye, or need an stress-free last night near CDG, stay on airport grounds. Mercure delivered exactly what I needed.

Dear Madame, Dear Monsieur, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baya CHABANE Directrice Générale

It’s a great place

ملاحظة Tripadvisor 5.0/5

sofia w تقييم TripAdvisor المعتمد

PERFECT trip with a lot of facilities for children.welcome drinks, play area, gifts. roomgood. We had a wonderful stay at this hotel! From the moment we arrived, we were warmly welcomed by the friendly and attentive staff. Everyone we met was incredibly kind and always willing to help with a smile. It’s clear that guest comfort and satisfaction are a top priority here. A big thank you to the entire team for making us feel so at home — we’ll definitely be back!

Dear Sofia, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baya CHABANE Directrice Générale

extremely bad service !!!

ملاحظة Tripadvisor 1.0/5

ELTONYUNG723 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

check-in was terrible, the staff was untrained at all, waste me about 30 minutes to check-in. yes, 30 minutes, i couldn't imagine check-in could take this long. not waiting in the line, she was right in front of me and not know what she was doing. and the other lady standing right next to her was just watching and not trying to help at all. i have no idea what she was doing, keep pressing the keyboard and looking at the monitor, is it her problem or your system problem? i wlll DEFINITELY NOT come to this hotel again !!!!

Dear Monsieur Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards, Baya CHABANE Directrice Générale

Good location, very poor service

ملاحظة Tripadvisor 3.0/5

Eric J العائلات - تقييم TripAdvisor المعتمد

We used it (2 rooms, 4 people) as we had an early flight out of Terminal 1. Access from both Terminals is easy with the airport automatic train ( CDG VAL), there is a 5 / 10 minutes walk from the stations and the way is well indicated. Staff at reception was super nice and friendly, gave helpful explanations on the facilities. The rooms are clean, functional and modern. There is a tiny gym in a cupboard with only a treadmill and apartment bike. The swimming pool is OK, unattended, messy with towels flying around all over the place. Staff at the bar was rude and not eager to assist. Restaurant service was messy, we had one dish coming together with the starter, when it came back, the meat was obviously overcooked. In short, apart from check in staff and rooms, not a great experience for a first day of vacation.

Dear Eric J, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards, Baya CHABANE Directrice Générale

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 16 أراء 6.2/10 إنترنت
  • 382 أراء 7.2/10 مستوى النظافة
  • 304 أراء 7.5/10 الإفطار
  • 285 أراء 5.5/10 شعور
  • 24 أراء 2.9/10 مرافق رياضية / صحية

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