Mercure Paris Roissy Charles de Gaulle Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.0/5 1,188 أراء

Mercure Paris Roissy Charles de Gaulle Hotel - Image 1
Mercure Paris Roissy Charles de Gaulle Hotel - Image 2
Mercure Paris Roissy Charles de Gaulle Hotel - Image 3
Mercure Paris Roissy Charles de Gaulle Hotel - Image 4
3 Allee du Verger, 95700 ROISSY EN FRANCE, France

الوصف

خدمات الفندق الإضافية

  • A CDG Airport/Hotel shuttle service is available by contacting reception

  • Leafy terrace.

  • Ideal environment for co-working

  • Our hotel has been awarded the Green Key certificate

  • Secure and closed paid car park. Short and long-term.

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موقع الفندق

Mercure Paris Roissy Charles de Gaulle Hotel

3 Allee du Verger
95700 ROISSY EN FRANCE
France

نظام تحديد المواقع العالمي (GPS):49.004324, 2.520723

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

before PARIS Restaurant

Parisian bistro-style menu with "homemade" dishes, typical Parisian Louis XVI armchairs from a Haussmannian apartment, ideal for enjoying a good glass of wine! Beautiful outdoor terrace for nice days.

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آراء العملاء الذين حجزوا على موقع all.accor.com

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رأي ALL  4.0/5  1,188 أراء

تقييم TripAdvisor  3.5/5  285 أراء

Needs a refurb. Dreadful soundproofing

ملاحظة Tripadvisor 2.0/5

LittleOak المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Stayed here for 2 nights with work whilst at an exhibition. The hotel is well located for the exhibition hall and the staff are quite helpful but those are the only positives. The room is tired (I was in 38) and the strange separate toilet with the sink and shower next door was weird. The grouting round the tiles in the bathroom was pink with dirt and needed a good bleach. The edges of the floor around the bath were also in need of a deep clean with a powerful cleaning product as it looked gross. The worst part of the trip was that my room had a connecting door to the room next door. I could hear every word, every pee and toilet flush, every cough, snoring and phones/alarms going off. There was no point complaining and asking to move as the hotel was apparantly full due to the SIAL exhibition. This lack of soundproofing is totally unacceptable in a hotel. I’m actually writing this review wide awake having heard a loud phone conversation through the paper thin door/wall and am now listening to the man next door coughing his guts up. It’s 1.20am! I would urge the hotel not to use room 38 unless for a family/people that know each other well enough to cope with the level of noise next door from room 36, and to get the bathroom bleached and deep cleaned as a priority. The cleaning supervisor should notice it’s not up to scratch (unless it’s so old the grout needs replacing) I certainly wouldn’t choose to stay here again.

Amazing Service from staff & Amazing food (suprised me)

ملاحظة Tripadvisor 5.0/5

Nathan B المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Outstanding staff, we arrived in a big vehicle HX60 Woth a rare car on the back and originally they wasn’t sure about letting us park in the car park but after speaking with the manger they got us straight in !! incredible food, suprised me how good the food was for a hotel!! I got a burger and it tasted amazing proberly best burger I’ve ever had. Great breakfast and comfy beds 5*

Good morning , We thank you for your comment following your stay in our establishment. We are delighted to learn that your stay with us lived up to your expectations. Your words encourage us to continue providing unforgettable experiences to our guests. It was a pleasure to welcome you, and we hope to see you again very soon for another equally pleasant stay. Do not hesitate to contact us directly during your next visit, we will be delighted to offer you an equally warm welcome. See you very soon. Sincerely , Elham, in charge of quality control Mercure Paris CDG

Dont stay here

ملاحظة Tripadvisor 1.0/5

Julie M تقييم TripAdvisor المعتمد

4 stars? I think not. First, in order to get to the hotel from the airport, you must pay $5 per person on the shuttle (it used to be free). From the moment you enter the property, it is unkempt. The landscape was full of weeds, trash and unattractive. The lobby is sad, dated, the couches drab, and just a depressing entry. The staff was the only positive. They were very nice and efficient. The room was so dated. The curtains were like a sheet, there are no outlets for the phones next to the bed, dirty carpet, walls were filthy and the hallways looked like a hospital. The bed was fine and the bathroom just ok (stains in the shower). I would never stay here again and even paying one dime is too much than the outragious amount that they charge. Move on to other hotels in the area.

Hello, We thank you for taking the time to write to us following your stay at the Mercure Paris Roissy-Charles-de-Gaulle Hotel. We are sorry that the service did not meet your expectations and we ask that you accept our sincere apologies. Mercure hotels are committed to offering you the best quality of service for your stays; your opinion is therefore very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay. Looking forward to welcoming you soon, we ask you to believe, Madam/Sir, in the expression of our best feelings. Elham, in charge of quality control Mercure Paris Roissy CDG

Awful

ملاحظة Tripadvisor 2.0/5

hb4o تقييم TripAdvisor المعتمد

Booked this room on Hotwire after my flight was unexpectedly cancelled. Hotwire said this was a 4 star hotel. It was not. At best, it was a 2 star hotel. The room was old, the ceiling in the bathroom was falling apart, no soap at the sink in the bathroom, two very cheap pillows, no alarm clock, AC didn’t work, paper thin bathroom towels and the worst part was that this hotel and Hotwire claimed there was a hotel shuttle. When I tried to take The shuttle to the airport this AM, I was informed the shuttle only goes to terminal 2, not terminal 1. If I wanted to, I could take the shuttle to terminal 2 and then walk, and take another train and basically add 40 minutes to the commute to The airport. Shame on Hotwire and this hotel for purporting to have a shuttle.

hello, We thank you for taking the time to write to us following your stay in our hotel. We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. Mercure hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay. Looking forward to welcoming you soon, we ask you to believe, , in the expression of our best feelings. Elham , in charge of quality control mercure Paris CDG

About what we expected -- just fine

ملاحظة Tripadvisor 3.0/5

Pam d تقييم TripAdvisor المعتمد

We needed 1 night close to CDG so that we could pick up a friend arriving the following morning. Overall, it was fine. Some of the decor in the halls could use updating, but the lobby and bar/restaurant area felt fairly up-to-date. For the price we paid, it met our expectations. Pros: - Location -- maybe a 5-minute drive to the airport. Wouldn't be great for walking, I wouldn't think/ - The town of Roissy-en-France is adorable, and it's a nice (short) walk through the park to get there. - Front desk staff was friendly and helpful - Bed was fairly comfortable - Breakfast offered lots of choices Could use improvement: - Parking access -- it wasn't clear that we'd need to call to be let in, and that we'd need to pay separately to be let out. Minor things. - The fellow at the bar seemed a little irritated that we were there. It was late afternoon (not yet peak bar time), so perhaps we interrupted his prep routine. But still.....it's always nice to feel welcome. - The "door" -- "wall"? -- on the shower was odd. One of those half-walls that usually start on the same side as the showerhead, except it started from the other end, leaving the side where the actual shower is, uncontained. On the other hand, I didn't need to move my shampoo into the shower -- just set it on the counter. :) Overall, I'm happy to return again if I ever need to stay near CDG -- just with some modified expectations.

Bonjour , Nous vous remercions d'avoir pris le temps de nous écrire suite à votre séjour. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Bonne journée. Elham, en charge de la qualité Mercure Paris Roissy CDG

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