Sofitel Lyon Bellecour 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 2 791

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Sofitel Lyon Bellecour - Image 1
Sofitel Lyon Bellecour - Image 2
Sofitel Lyon Bellecour - Image 3
Sofitel Lyon Bellecour - Image 4
20, quai Gailleton, 69002 LYON, Francja

Opis

O hotelu

  • Restauracja gastronomiczna: Les 3 Dômes, panoramiczny widok i lokalne produkty

  • Śniadanie bufetowe z panoramicznymi widokami

  • Konsjerż Clés d'Or do Twoich usług

  • Zabiegi Biologique Recherche i masaże Deep Nature

  • W dzielnicy Centrum miasta Presqu'île w Lyonie

Nasze pokoje

Lokalizacja hotelu

Sofitel Lyon Bellecour

20, quai Gailleton
69002 LYON
Francja

Pozycja GPS:45.754188, 4.834351

Telefon
Faks +33 4 72 41 20 01

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LES 3 DOMES

Serdecznie zapraszamy w Les 3 Dômes!

Rezerwuj

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 2 791

Ocena TripAdvisor  4.1/5  Liczba opinii: 2 717

Freezing Lobby and Lobby Bar

Ocena na stronie TripAdvisor 3.0/5

Nina L Opinia zatwierdzona w TripAdvisor

Nice staff and lovely rooms. The breakfast room is gorgeous, although gets crowded at peak hours. The lobby and lobby bar however are VERY VERY cold, making it impossible to spend any time there. We were so disappointed in comparison to other Sofitels. We went as a group of a couple of rooms, and there was no place to sit together and relax; we would have hoped to spend time in the lobby or the lobby bar.

Dear Nina L, Thank you for sharing your comments about your recent stay with us. We are delighted to hear that you enjoyed our attentive staff, lovely rooms and breakfast. However, we sincerely regret that the temperature in the lobby and lobby bar did not meet your expectations, and we are truly sorry this affected your experience. Please be assured that your comments have been taken into account and shared with our teams in order to improve the experience and comfort of our guests. We sincerely hope to have the opportunity to welcome you back for a more enjoyable stay. Yours sincerely Claire Quality Manager

A solid, business friendly hotel overlooking the river

Ocena na stronie TripAdvisor 3.0/5

Phil P Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Great location and friendly staff. The room was a bit tired and worn with basic amenities. There is an open shower in the bathroom with just a curtain which was a bit odd. Fantastic restaurant on the 8th floor with an amazing view. Definitely get the breakfast buffet which was amazing.

Dear guest, thank you for your comments on your stay at the Sofitel Lyon Bellecour. We really appreciate your compliments about the central location, our friendly staff, the restaurant and the gourmet breakfast. We are delighted that you had a pleasant time with us. However, we are sorry to hear that your room did not completely meet your expectations. We look forward to welcoming you back for a fully satisfactory experience. Best regards, Claire, Quality Manager

An experience to remember

Ocena na stronie TripAdvisor 5.0/5

isobelgibson780 Opinia zatwierdzona w TripAdvisor

We are having a wonderful stay at the Sofitel. Room very comfortable. Staff exceptionally friendly and helpful. In particular I would recommend the restaurant. Magnificent views matching the delightful food. The staff have been superb. Abel, Lou, Nicelas and Gregory have gone to great lengths to ensure that two elderly Scots have a vacation to remember. Along with the wonderful kitchen staff they have provided delicious meals and drinks, delivered with clear explanations and humour. A superb experience all round.

AVOID - this is a fake five star hotel

Ocena na stronie TripAdvisor 3.0/5

hughd402 Opinia zatwierdzona w TripAdvisor

Past experience of Sofitel worldwide and the 5 star rating in Lyon flatters to deceive. This is 1970’s concrete nightmare and seemingly not much was updated. We arrived on a Sunday evening expecting at least a nice bar brasserie for a drink or snack Instead a nightmare entrance to an old car park; a dingy corridor and a hardly updated lobby Check in person was excellent but room dingy 1970’s with a stingy mine bar. One free drink as we are both Accor members but nowhere to sit except a cold deserted lobby. Both bar and restaurant closed. The only option being room service we tried to order bread cheese and wine to be told that the hotel had no cheese - really? In a city the size of Lyon where Accor has so many hotels including three 5 star hotels. The suggestion from room service was only pasta - which was a no for us Overall this hotel diminishes the brand and is one to AVOID like the plague

Dear Guest, Thank you for taking the time to share your impressions of your stay through your online comments. We are sorry to learn that our hotel and certain aspects of your experience did not meet your expectations. We regret that you did not share your disappointment with us at the time of your visit, as we would have sincerely hoped to have the opportunity to meet with you to discuss your experience. Our teams are always available to assist you and are attentive to our guests' needs. Your feedback is very important to us and we would like to express our sincere apologies for any shortcomings encountered during your stay. Should you consider giving us a second chance, we would be delighted to welcome you for a memorable stay. Yours sincerely, Claire Quality Manager

Excellent hotel - lovely staff

Ocena na stronie TripAdvisor 5.0/5

David L Couples - Opinia zatwierdzona w TripAdvisor

This is an excellent hotel and a firm favourite of ours when visiting Lyon. The hotel is in a great location and is easily accessible. There are also electric chargers at the side of the hotel if you happen to have an electric car. The bar on the 8th floor offer amazing views over the city. The staff are really welcoming and friendly and always offer a really high level of service. I really recommend this hotel to anyone staying in Lyon.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 664 Liczba opinii 9.5/10 Lokalizacja
  • 1 401 Liczba opinii 6.6/10 Pokój
  • 1 630 Liczba opinii 9.2/10 Obsługa
  • 11 Liczba opinii 3.1/10 Internet
  • 579 Liczba opinii 4.3/10 Klimat
  • 504 Liczba opinii 8.1/10 Jedzenie
  • 433 Liczba opinii 8.6/10 Śniadanie
  • 326 Liczba opinii 4.8/10 Udogodnienia

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Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.