Hotel Mercure Lyon Centre Château Perrache 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 2 208

12 cours de Verdun Rambaud, Esplanade de la gare, 69002 LYON, Francja

O hotelu

  • Niezwykły hotel w dzielnicy Presqu'île w Lyonie, blisko dworca kolejowego i usług

  • Wysokiej jakości pokoje i apartamenty, niektóre z widokiem na Fourvière

  • Darmowy fitness dostępny 7 dni w tygodniu

  • Sale o powierzchni 800 m² doskonałe na spotkania, seminaria i imprezy

  • Protokół sanitarny z certyfikatem ALLSAFE wydanym przez Bureau Veritas

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Hotel Mercure Lyon Centre Château Perrache

12 cours de Verdun Rambaud, Esplanade de la gare
69002 LYON
Francja

Pozycja GPS:45.749492, 4.824919

Telefon +33 4 72 77 15 00

Faks +33 4 78 37 06 56

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Parking
  • Restauracja
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

LE 12.2

Niezależnie od tego, czy spotykasz się z kolegami z pracy, czy delektujesz się posiłkiem z przyjaciółmi - wybierz kulinarne przysmaki przygotowane przez naszego szefa kuchni.

Nasze pokoje

Ciesz się urokiem i elegancją naszych pokoi i apartamentów. Przestronne i wygodne pokoje z wysokiej klasy pościelą, minibarem, tacą powitalną, sejfem i szybkim, darmowym Wi-Fi.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 2 208

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 550

Loved it.

Ocena na stronie TripAdvisor 5.0/5

markdriscoll22 Solo travel - Opinia zatwierdzona w TripAdvisor

Top notch 4 star in Lyon. Not far from main sites. Cool retro bar, decent room with a nice view. Staff were lovely, food in restaurant was simply incredible, very, very tasty. Lovely historic hotel, and finally George (I think) the night guy. Give the guy a promotion, he was extremely friendly, knowledgeable about the hotel, showed me old photos of the hotel which were fascinating. Very enthusiastic character. Great stay despite my very limited French (I did try).

Dear markdriscoll22 Wow !! What a wonderful comment. A big thank you for all these compliments that we will not fail to share with our teams. We take this opportunity to wish you a Merry Christmas and hope to welcome you again soon. See you soon Kind regards Marion BEGOC Chef de réception

Lovely rooms and hotel, let down by staff who are overworked and can’t be bothered

Ocena na stronie TripAdvisor 3.0/5

carols6467 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I have always enjoyed staying here, but won’t be back. Rooms are lovely, problem is lack of staff and those that are working can’t be bothered as all overworked. One of the lifts has been broken for weeks

Dear Carols6467 Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. . As you must know, we are struggling to recruit employees in a sector currently understaffed like ours. Please rest assured that we are taking the appropriate measures to address the problem . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwenaëlle DRAPPEAU Chef de Réception

Located in a 1906 Chateau

Ocena na stronie TripAdvisor 4.0/5

Wesley C Solo travel - Opinia zatwierdzona w TripAdvisor

Located in a 1906 chateau, the Mercure Chateau Perrache is across from the train station and a short walk from the city centre restaurants and attractions. Large king room with all the usual amenities. Enjoyed the expansive breakfast buffet with plenty of hot and cold items.

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly Yours sincerely, Gwenaelle DRAPPEAU Chef de Reception

5 star services

Ocena na stronie TripAdvisor 5.0/5

johannestwo Couples - Opinia zatwierdzona w TripAdvisor

We are very touched with the room decoration and small gift for my wife’s birthday. The location is very prime, just across the train station and car rentals. 5 minutes walking from the parking building.

Dear Guest Many thanks for sharing your feedback with about the Mercure Lyon Centre Château Perrache. We are pleased that we met your expectations during your stay and that you enjoyed our location as well as your room. We really hope to have the pleasure of welcoming you again in our hotel for your next trip to Lyon Best regards Gwenaelle DRAPPEAU Chef de reception

Summer was hot!

Ocena na stronie TripAdvisor 4.0/5

176glennh Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Great location, hotel did have air-con but not very effective, probably overloaded with exceptionally hot weather. Nice privilege room, large and clean. Need to be wary of pick pockets etc. around stations more than anywhere so this does raise risk. Only negative was no onsite parking and had to walk each way for around 5-6 minutes via the station to the other side (only an issue if you have a car).

Dear Guest Thank you very much for this nice comment. We are really glad to notice that you enjoyed your stay with us . Indeed the heat was quite exceptional even if our air conditioning was working perfectly. It was a real pleasure to welcome you and we hope to see you again in Lyon very soon. Best regards, Gwenaelle DRAPPEAU Chef de reception

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 862 Liczba opinii 8.2/10 Lokalizacja
  • 1 454 Liczba opinii 7.3/10 Pokój
  • 1 121 Liczba opinii 8/10 Obsługa
  • 25 Liczba opinii 2.9/10 Internet
  • 663 Liczba opinii 7.9/10 Śniadanie
  • 374 Liczba opinii 8.1/10 Klimat
  • 321 Liczba opinii 7.3/10 Czystość

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