Hotel Mercure Lyon Centre Château Perrache 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 2 190

Hotel Mercure Lyon Centre Château Perrache - Image 1
Hotel Mercure Lyon Centre Château Perrache - Image 2
Hotel Mercure Lyon Centre Château Perrache - Image 3
Hotel Mercure Lyon Centre Château Perrache - Image 4
12 cours de Verdun Rambaud, Esplanade de la gare, 69002 LYON, Francja

Opis

O hotelu

  • Hotel w sercu zabytkowej kamienicy z 1906 roku

  • Kilka kroków od dworca kolejowego Perrache i komunikacji miejskiej

  • Prywatny i bezpieczny garaż (wymagana rezerwacja)

  • Sale o powierzchni 800 m² doskonałe na spotkania, seminaria i imprezy

  • Ochrona środowiska z certyfikatem GREEN KEY

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Lyon Centre Château Perrache

12 cours de Verdun Rambaud, Esplanade de la gare
69002 LYON
Francja

Pozycja GPS:45.749492, 4.824919

Telefon
Faks +33 4 78 37 06 56

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Belles Saisons

Odnowione, eleganckie, inspirowane stylem Art Nouveau bistro Belles Saisons otwarte jest 7 dni w tygodniu. Menu szefa kuchni oferuje domowe jedzenie oparte na świeżych, sezonowych produktach.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 2 190

Ocena TripAdvisor  3.8/5  Liczba opinii: 1 646

Stylish, relaxing hotel

Ocena na stronie TripAdvisor 5.0/5

B9730YJpaulf Opinia zatwierdzona w TripAdvisor

We ate lunch here recently and I have to say it's a smart, elegant building. Whilst being very grand and lavish it also felt relaxed. Menu of the day was excellent, well priced, well presented and tasty.

Dear Paul, We would like to thank you for your review of our hotel Mercure Château Perrache with its historical charm. All our teams are happy to know that we were able to make your stay memorable ! We pay particular attention to offer you a attentive service and a quality welcome so read your satisfaction is the most beautiful reward 😊 Do not hesitate to contact us by phone or email to make your next reservations to enjoy our location near the station and our quiet rooms with a guaranteed rest. See you soon ! Marion BEGOC, Room division Manager

A charming historic hotel with amazing staff

Ocena na stronie TripAdvisor 5.0/5

Atieh Solo travel - Opinia zatwierdzona w TripAdvisor

I stayed at Mercure Lyon Centre Château Perrache for a few nights and really enjoyed it. The hotel has a beautiful historic feel — especially the lobby, which was elegant and classy. It’s super close to the train station (just a few minutes walking), which made it really convenient for getting around. The room was very spacious, the bed was comfortable, and everything was clean. Yes, the decor is a bit old-fashioned, but it didn’t bother me — it actually added character. The best part of the stay was the amazing reception staff. A lovely woman and two very kind young men helped me so much — they guided me on tourist spots to visit, helped me get my train ticket to the airport, and were just always ready to assist. Their kindness truly made me feel welcome. While it’s not right in the center of the city, it’s very easy to reach the main attractions by train — I just took two quick trains and was in the heart of Lyon. I’d definitely stay here again!

Dear Atiye, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marion BEGOC, Responsable Hébergement

Paid for breakfast that didn't happen

Ocena na stronie TripAdvisor 2.0/5

ColWorldTraveller Opinia zatwierdzona w TripAdvisor

Very average hotel. Bought a package that included breakfast. At 7am there was no breakfast available. See photos. Lift was faulty so couldn't get bags downstairs. Completely understaffed hotel. Am still trying to get a refund for the breakfast, but no luck so far Booked through All.com who are impossible to contact

The hotel was fine...

Ocena na stronie TripAdvisor 3.0/5

bethinhoboken Opinia zatwierdzona w TripAdvisor

Great location if you need to be near the Perrache station. If not, I would 100% pick another hotel closer to Bellecoeur which is more central to shopping, Vieux Lyon etc. In any case the hotel was about a 10 min walk from some restaurants so it wasn't too bad (Brasserie Georges is nearby and great and very popular). The lobby and dining room are great examples of period architecture and seem well maintained. I cannot say the same for the hotel hallways or rooms. Walls are marked, paint is peeling on door trims in particular and over all attention to the upkeep of the hotel is very much needed. This could be a sparkling example of an historical building if only it were maintained. Pictures included of the ancient doors leading to the dirty room balcony. I was in a single room and only had soap/body wash in my room (it was Nuxe which I love and found ironic that such nice soap was in this hotel).. My cousin was in a privilege room so she was "privileged" to have conditioner and body lotion. I thought it was cheap that my room didn't have these so-called luxuries. Also it was about 80+ degrees when were visiting but because it wasn't "summer" the AC did not work. Ahh, the frugal French... Breakfast buffet was decent--lots of choice so that was good. Uber drivers always drop you off on Rambaud (which I consider the back entrance to the hotel since the building is barely marked with the hotel name). This necessitates an elevator to the lobby. Of course when I was there this elevator was broken so I had to carry my heavy bags up 2 flights of stairs. Tell your Uber/taxi to drop you off at the Perrache station car rental section (photo included) and that will take you to the lobby level of the hotel so no stairs need to be navigated. Would I recommend? I guess if you need to be near the station for some strong reason it's fine or if it's all you can afford. It's not a bad hotel by any means, it could be really great if the entire place were at minimum painted, furnishings updated/upgraded. Staff were helpful when I had issues w/my hair dryer or needed assistance with something.

Not sure why the super bad reviews it was FINE but not GREAT

Ocena na stronie TripAdvisor 4.0/5

disport Opinia zatwierdzona w TripAdvisor

Not much else left to book so went ahead booked this property despite the bad reviews. The room was nice and clean. The a/c also was cool and heat options to set. Easy safe walk to the subway and tram to get into the center or a 30 min walk. Room was on the 5th floor, nice, clean, adequate, fine, with a view across to the church on the hill. The only 2 things. 1. When I've arrived from a long journey from NYC don't lecture me that 3pm is check in time.... just offer to help you had the room there anyway. Pet peeve. 2. Would've spent more money in your bar but it was regularly unstaffed reception had to find bar staff..

Dear Guest, Thank you for your comments following your stay at Hôtel Mercure Lyon Centre Château Perrache. We are pleased to receive your overall score of 4/5. We will share your appreciation with our entire team and we will work on the areas for improvement that you highlighted. Waiting to welcome you again, we ask you to believe, Sir, in the expression of our best sentiments.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 123 Liczba opinii 8.2/10 Lokalizacja
  • 1 574 Liczba opinii 7.3/10 Pokój
  • 1 352 Liczba opinii 8.6/10 Obsługa
  • 14 Liczba opinii 6.5/10 Internet
  • 698 Liczba opinii 8.6/10 Śniadanie
  • 370 Liczba opinii 5.5/10 Czystość

Zarządzane przez Trustyou

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