Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 947
Hotel Mercure Lyon Centre Plaza République
5 rue Stella
Pozycja GPS:45.760652, 4.836806
Dostęp: 2.8 km / 1.74 mi 27 min walk / 10 min drive
Dostęp: 3 km / 1.86 mi 25 min walk / 15 min drive
Zameldowanie od: - Wymeldowanie do:
Carrousel Bar by "M" zaprasza grupy rodziny, przyjaciół i znajomych na spotkanie w nowoczesnym otoczeniu. W barze dostępne są również przekąski.
Pozwól sobie na chwilę relaksu w wygodnym, współcześnie urządzonym pokoju. Praktyczne pokoje standardowe to gwarancja udanego wypoczynku, a w rodzinnych pokojach typu privilege jest dodatkowo salon z sofą.
Opinie naszych gości
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hoteluDowiedz się więcej
Very small room
Ocena na stronie TripAdvisor 2.0/5
yonimm Solo travel - Opinia zatwierdzona w TripAdvisor
Never been in such small room before. It's like room for kids. More than that,you can hear the elevator all night. I don't understand how hotel with 4 Star can ofer such room. The location is good,in the center of lyon,the breakfast not bad
Dear Customer, Thank you for taking the time to share your experience following your recent stay with us. We are sorry that the quality of our hotel did not meet your expectation. Regarding the size of the room, our hotel offers you several types of rooms: Standard (15m²), Privilège (17m²) and Junior Suite (23m²). We hope to have the opportunity to see you again in Mercure Plaza République.
Ocena na stronie TripAdvisor 1.0/5
NiHaoTom Couples - Opinia zatwierdzona w TripAdvisor
Elevator defect. Our room was at floor 7th. The Aircon was defect, too. The manager told me I should open the window! A old hotel with a bad Management. They gave us 10% price reduction for the first night due to the broken AC. I don’t know why Booking.com had this bad Hotel in their catalog.
Dear M&Ms Wagner, Thank you for taking the time to write us on Booking, TripAdvisor and Google following your recent stay in Mercure Plaza République. I have read very carefully your comments and I apologize for your unfortunate experience. You warned us that your A/C as weak on your first night, and the technician came to fix it on the day after. The elevators were indeed down last weekend. Our receptionnists tried their best to help our guests by carrying their bags through the stairs. I really want to apologise for this inconvenience. A technician came Sunday non and the defective pice has been changed. The satisfaction of our guests is our top priority. I hope the gifts in our room at check in pleased you. I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope to have the opportunity to see you soon in Mercure Plaza République. Isabelle Serre, Front office Manager.
Very good hotel!
Ocena na stronie TripAdvisor 4.0/5
Filippos K Rodziny - Opinia zatwierdzona w TripAdvisor
We stayed in this hotel for two nights as part of our French road trip. We were greeted very warmly, and given a room upgrade. The room was quite spacious and pretty clean, even if the arrangement was not ideal, still it was a very nice room! Bathroom was very good, the only bit that should be noted was the very small window. It was not anything that disrupted our stay, but if someone is looking for a natural lit room, they may find rooms a bit dark. Front desk staff were very helpful and polite, they catered for any need we had and we had very good discussions with them. Breakfast was very nice, even though the selections were a bit limited. Still, all was delicious. This hotel is recommended!
A good experience
Ocena na stronie TripAdvisor 4.0/5
zouhouhou Friends getaway - Opinia zatwierdzona w TripAdvisor
Stayed for two three nights. Hotel located in a very good place, where everything is quite close. The room was clean, had the catle, some coffee and tea. The beds were quite hard, rooms a bit small, but we didn't had problem with that. The personal was nice too. All in all a nice experience.
Dear Madam, Thank you very much for taking the time to share your experience following your recent stay with us.Our location is indeed ideal, with the museums, restaurants, and all the sights we are proud to be partners with. It will be a great pleasure to welcome you back.
Such a pleasant experience!
Ocena na stronie TripAdvisor 5.0/5
melissarW3516EG Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
The hotel itself was clean and comfortable, with all of the necessary accommodations. I found the front desk staff to be consistently available, pleasant and helpful. I would absolutely stay there again!
Dear Mrs Ruot, We very much appreciate your comments regarding your stay at the Hotel Mercure Lyon Centre plaza Republique, especially the ones regarding the quality of our staff, which is very important for us. See you soon in Mercure Plaza République !
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price