Hôtel Novotel Wroclaw City 3 étoiles

Note Avis clients (Note ALL) 4.7/5 976 avis

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Hôtel Novotel Wroclaw City - Image 1
Hôtel Novotel Wroclaw City - Image 2
Hôtel Novotel Wroclaw City - Image 3
Hôtel Novotel Wroclaw City - Image 4
Ul. Wyscigowa 35, 53-011 Wroclaw, Pologne

Description

Les plus de l'hôtel

  • Au sein du quartier résidentiel huppé de Wroclaw

  • Restaurant proposant un copieux petit déjeuner buffet, avec vue sur le jardin

  • Centre de congrès, accès wifi haut débit

  • Salle de jeux pour enfants dotée d'une console

  • Proche de l'autoroute, accès facile au centre-ville

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Hôtel Novotel Wroclaw City

Ul. Wyscigowa 35
53-011 Wroclaw
Pologne

GPS:51.068275, 17.008756

Téléphone
Fax +48 71 339 80 75

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

NOVO SQUARE LOUNGE BAR

Bar lounge NOVO SQUARE - découvrez un endroit où il fait bon vivre.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.7/5  976 avis

Note Avis clients 5.0/5

Piotr K. En famille - Avis confirmés ALL

Note Avis clients 1.5/5

Bertrand S. Professionnel - Avis confirmés ALL

Dear Mr. Bertrand, Thank you for taking the time to share your feedback with us. I am sorry to read that you found our hotel too basic for a Novotel. I would be very interested to understand what you felt was missing during your stay. Any specific details you could share would be very valuable to us, as they would help us identify the areas where we should improve and better meet our guests' expectations. I am also very sorry regarding your invoice. We checked the matter and found that there was a typo in the email address provided, which unfortunately resulted in the invoice being sent to an incorrect address. Please accept our apologies for this oversight. The invoice should have reached you before 30 July. However, just to be on the safe side, we will resend it to you today. If you still do not receive it, please feel free to contact me directly at h0…, and I will be happy to assist you. Thank you again for your feedback and for helping us identify areas where we can improve. Sincerely, Barbara Woźniak Deputy General Manager Novotel Wrocław City

Note Avis clients 3.0/5

Laurence H. En couple - Avis confirmés ALL

Dear Mr. Laurence H., thank you for your feedback after your stay with us. We are pleased to hear that you appreciated the comfort of the room and the view overlooking the greenery. Regarding the breakfast matter, we would like to clarify that, according to the reservation confirmation available in our system, breakfast was purchased for one adult only. We have also sent you a confirmation from our reservation system via email, where this information is clearly indicated. If you have a different booking confirmation showing breakfast included for additional guests, we kindly ask you to reply to our email and attach a screenshot of that document. We will be more than happy to review the details and clarify the situation thoroughly. Thank you for bringing this matter to our attention, and we remain at your disposal to resolve any remaining concerns. Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

Note Avis clients 1.5/5

Guenael B. Professionnel - Avis confirmés ALL

Dear Mr. Guenael B., thank you for staying at our hotel and for taking the time to share your feedback. We sincerely apologize for the inconvenience and the initial miscommunication. Due to an incorrect room number provided at first, our housekeeping team was unable to locate the toothbrush during the initial check. After a further verification, the item has been found. Please contact us at h0… to arrange collection of the toothbrush or its shipment to your preferred address. Despite this unfortunate experience, we truly hope to have the opportunity to welcome you again in the future. Once again, we apologize and thank you for your understanding. Best regards, Martyna Fryszkiewicz General Manager Novotel Wrocław City e-mail:ma…

Note Avis clients 5.0/5

Charles F. En couple - Avis confirmés ALL

Dear Charles F., thank you for sharing your rating with us. We are glad to hear that your stay was satisfactory, and the booking process was easy for you. Thank you also for your honest opinion about sustainability changes. Although those changes are one of the main points of Accor beliefs, we appreciate every feedback. Kind regards Aleksandra Wronecka Guest Experience Specialist Novotel Wrocław City & Ibis Budget Wrocław Południe

D'autres internautes évaluent notre hôtel

  • 397 avis 8.6/10 Site
  • 530 avis 7.9/10 Chambre
  • 731 avis 9.5/10 Service
  • 11 avis 9.4/10 Internet
  • 488 avis 9.6/10 Petit déjeuner
  • 207 avis 9.3/10 Propreté
  • 196 avis 9/10 Ambiance
  • 154 avis 9/10 Installations

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