Hotel Novotel Warszawa Airport 4 gwiazdki

Hotel czysty, pokoje o podwyzszonym standardzie bardzo ładne, czyste, w pełni wyposażone, niczego nie brakowało.

Bardzo dobra lokalizacja, świetna, pomocna obsługa, wysoki standard pokoi, bardzo dobra restauracja.

Kolejny raz udany i bardzo przyjemny pobyt. Świetna kuchnia z jeszcze lepszą obsługą. Zespołu kelnerskiego może pozazdrościć niejedna dobra restauracja, dziękuję:)

Przyjazny dla rodzin, ogromny wybór śniadania. Polecam. ;)

Pokój zgodnie z informacją w trakcie rezerwacji przygotowany jak należy. Uwaga do sofy dla dzieci - warto dokręcić nogi, bo się lekko chybotała... Śniadanie - dla każdego coś dobrego. W okolicach godziny 9:30 lekki korek na wejściu do restauracji.

Imponujące śniadanie, mały pokój

Pokoje komfortowe, a śniadanie rewelacyjne.

Przemiła i pomocna obsługa, pokój ładny i czysty. Bardzo smaczne śniadanie

Ogólne wrażenia pozytywne poza widocznymi plamami na dywanie i zbutwiałą ościeżnicą w pokoju 205.

I realy like this hotel. Due to many reasons like location, cleanliness, sleep comfort, staff kindness, respect to Accor Club rules etc. This time, even during strange COVID times the service quality was excelent. The only thing, I'd realy improve is breakfast - since few weeks served to the room. Previously it was the best breakfast service in the hotel restaurant (this year, as well). I'm waiting for my next stay in Warsaw and for the better change - good times have to return back. Special thanks for Anastasia (reception) for her support and kindnes.

Very good hotel in very good location very close to airport . Hotel has bus bringing customers to airport in regular trips . Very nice professional staff very helpful when ask for help . Very nice sauna always working very

I was informed by the reception that Bathrobe for visiting spa are not provided in the normal room . It is just provided in executive room . I have stayed number of times at Hotel Mercure & Novatel in Warsaw in center in Normal rooms ( please check the history as I am frequent guest in Accor Group ) and every time the Bathrobe was kept in the room or provided to me after I called the reception . I request you to clarify on this specific Point .

I bought regular room, it was in ground floor and very dark. Sheets were dirty and we paid extra for premium room. Premium room had broken AC, phone and TV. We felt so cold in that room. Reception couldn't figure out and didn't give answer us. I had to go 3 times to reception. We were sleeping with electric heater as homeless. We stayed 3 nights and they didn't change bed sheets. When we wanted to change them, they said we don't have housekeeping now. Premium room is worst then normal. They said premium room is noise proof but I could her everything from another room. They gave margarine and low quality stuffs for breakfast. It can be only one star hotel..

I used to stay at that hotel quite often. Usually everything is ok but this time I get "digital room" which I do not recomend. They gave me that room even though I ordered different one. The "digital room" is located vey close to reception desk with big sign "digital room". Some guests think that it is a public room with computers and they try to get inside! That is horrible.

The stay was enjoyable. Nice atmosphere. The children's corner is interesting - I stayed with my granddaughter. The hotel is well located near the airport. Important for departures from Okecie. Although I have a silver card, I didn't receive a welcome drink.