فندق نوفوتيل مطار القاهرة 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.7/5 728 أراء

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صندوق البريد رقم 8 مطار القاهرة, 11776 القاهرة, مصر

الوصف

فندق ALLSAFE معتمد

خدمات الفندق الإضافية

  • خدمة نقل مجانية من المطار وإليه على مدار الساعة

  • حوضا سباحة

  • خدمة إنترنت لاسلكي مجاني

  • 10 قاعات اجتماعات مرنة

  • مركز اللياقة البدنية

الإقامات المتوفرة لدينا

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موقع الفندق

فندق نوفوتيل مطار القاهرة

صندوق البريد رقم 8 مطار القاهرة
11776 القاهرة
مصر

نظام تحديد المواقع العالمي (GPS):30.120944, 31.403

الهاتف
فاكس +20 2 22693530

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • الرفاهية
  • مكيف
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.7/5  728 أراء

تقييم TripAdvisor  4.0/5  2,338 أراء

2022 شهادة تميّز

Terrible Hotel a disgrace to the Novotel name!

ملاحظة Tripadvisor 1.0/5

bernardl212 تقييم TripAdvisor المعتمد

Terrible Hotel. Not at all maintained. The phone did not work. So we could not call anyone at reception. The Kettle plug was stuck somewhere so w could not make coffee or Tea. There was no soap in the Bathroom. The Doors were all jammed we thought the keys were not working. We had to walk to reception twice for someone to come with us and JERK the door open and say it was working. The Reception Staff were unprofessional and should be working in a Backpackers Hostel. Personally I wouldn’t even call this a Motel let alone a Hotel.

Dear bernard212, Thank you for taking the time to tell us about your experience at Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta ELDESSOUKY General Manager

DO NOT STAY HERE

ملاحظة Tripadvisor 1.0/5

iamezzy Solo travel - تقييم TripAdvisor المعتمد

Stayed here for one night in September 2023. Sole reason is being an Accor platinum member and proximity to the airport for an early flight. Pros: - they gave me a welcome amenity - they have a free shuttle to and from the airport Cons: - Mahmoud at check in is ill equipped to deal with customers. His English is not great and gave no info about the hotel. I had a half board booking and he didn’t tell me about it. - The food is the restaurant is inedible. No redeeming factor with any dish. I even skipped breakfast because of how awful dinner was. - Check out, really rude man, who lied about his name. Find out who was working the morning of Sep 15. He is so aggressive and unnecessarily rude. Horrible. Do not recommend under any circumstances.

Dear iamezzy, Thank you for taking the time to tell us about your experience at Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta ELDESSOUKY General Manager

Great!

ملاحظة Tripadvisor 5.0/5

Tianchi Amy M تقييم TripAdvisor المعتمد

This place have friendly staff and 24 hour free shuttle bus depart hourly from the hotel to airport terminals, very ideal for transit stay. Highly recommended place with good facility. Would come back again.

Dear tianchiamym, We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta ELDESSOUKY General Manager

Thankful for the service

ملاحظة Tripadvisor 5.0/5

Hany E Solo travel - تقييم TripAdvisor المعتمد

Good hospitality at this hotel from all the staff members I had a great experience at this hotel and my accommodation went above my expectations so I’am grateful specially for the front desk staff that helped me a lot by their warm and friendly behavior I really appreciate it over all it was a great stay with Novotel

Dear Hany E, We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta ELDESSOUKY General Manager

Horrible visit, the service is not good at all.

ملاحظة Tripadvisor 1.0/5

RosemaryO38 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

The service was terrible. Always is whenever I visit this hotel. This is my second time and both times the experience was vary bad. The first room they gave me was stinking and very dirty bathroom tiles, damp carpet. I complained and they changed the room. The new room was still with dirty bathroom tiles and no internet…the reception was of no assistance at all for the whole week I was there. I was forced to work at the reception area to get internet access. The gym is never open on time and whenever I asked for it to be open(after the stipulated time which is 8am) they made me wait and it almost looked like I was being a bother to them. So yes overall service at this hotel is horrible and not worth it.

Dear RosemaryO38, Thank you for taking the time to tell us about your experience at Novotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta ELDESSOUKY General Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,422 أراء 8.8/10 الموقع
  • 3,535 أراء 7.3/10 الغرفة
  • 5,122 أراء 8.5/10 الخدمة
  • 342 أراء 2.6/10 إنترنت
  • 1,842 أراء 6.4/10 مستوى النظافة
  • 635 أراء 4.8/10 مستوى الراحة
  • 476 أراء 5.5/10 وسائل الراحة
  • 411 أراء 6.3/10 الإفطار

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جميع فنادقنا في القاهرة

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.