فندق نوفوتيل مطار القاهرة 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.7/5 586 أراء

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صندوق البريد رقم 8 مطار القاهرة, Sheraton Al Matar, Cairo Governate, 11776 القاهرة, مصر

الوصف

خدمات الفندق الإضافية

  • خدمة نقل مجانية من المطار وإليه على مدار الساعة

  • حوضا سباحة

  • خدمة إنترنت لاسلكي مجاني

  • 10 قاعات اجتماعات مرنة

  • مركز اللياقة البدنية

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موقع الفندق

فندق نوفوتيل مطار القاهرة

صندوق البريد رقم 8 مطار القاهرة, Sheraton Al Matar, Cairo Governate
11776 القاهرة
مصر

نظام تحديد المواقع العالمي (GPS):30.120944, 31.403

الهاتف
فاكس +20 2 22693530

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.7/5  586 أراء

تقييم TripAdvisor  4.0/5  2,434 أراء

Nervous,bad,disappointed

ملاحظة Tripadvisor 1.0/5

Lana S Friends getaway - تقييم TripAdvisor المعتمد

So bad receptionest,,shock how rude he was,bad character,loud voice ,no hostility at all ,,also his manager the same attitude ,also the bad thing is how they r so racism..don’t know how to deal with the guests at all,don’t know how to manage the situations,,soooo bad experience

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta ELDESSOUKY General Manager

Above and Beyond

ملاحظة Tripadvisor 5.0/5

Joseph C العائلات - تقييم TripAdvisor المعتمد

I made the mistake of leaving my personal items in my room safe, but did not realize it until I had returned to the US. Ms. Mai and Mr. Medhat supported me in every way, during the process of successfully returning my items. The hotel is very clean, modern, super close to the airport, and the food is wonderful. Highly recommended!!!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta ELDESSOUKY General Manager

Only One Word - Avoid

ملاحظة Tripadvisor 2.0/5

WorldWideTravel88 تقييم TripAdvisor المعتمد

I almost gave one of my very rare 1/5 ratings but in the end I give 2/5 because the bathroom was nice and renovated. For the rest this hotel performs poorly in most regards and I will not return. First off I arrived at 1am and expected a quiet front desk but there was a queue of about 12 people without a separate check-in line for Accor Diamond guests. Once it was my turn the lone receptionist apologized for the wait (they were clearly understaffed) and told me I would be upgraded to a room with pool view. Most hotels in Cairo upgrade to suites so even in their attempt for a nice gesture it still felt below what competitors do. In fairness for a longer stay the terrace outside the room by the pool could be nice. But if using this as an airport hotel during short transit, it's less likely to be of much use for most travellers. Housekeeping does not seem to know how to make a hotel bed. The sheet covering the mattress was only going to the head of the bed rather than entirely covering the mattress from underneath. That meant it was very easy for the sheet to move and the mattress cover to be exposed. To make matters worse the sheet was stained. I tried to sleep at an angle on the bed to avoid the yucky spots but I could not sleep because of the constant slamming of doors in the hallway and the non-existent soundproofing. Novotel is cheaper than Le Meridien which is connected to the airport terminal. But I did not find the price difference to be worth saving a few dollars to stay at Novotel. At LM I have club lounge access (there is none in Novotel), I have suite upgrades like clockwork (unlike Novotel), LM is clean (unlike Novotel), and I can simply walk from the airport to LM rather than wait for a shuttle bus. If people on a budget want to save money and avoid LM, I would pick Radisson Heliopolis which beats Novotel in almost every possible way except that their shuttle bus is not free but Uber/Careem is so cheap in Cairo that I would still pick Radisson (or LM) any time over Novotel. I cannot imagine what Novotel looked like before renovations. It's lipstick on a pig. I would simply avoid this property altogether.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta ELDESSOUKY General Manager

إقامة جيدة

ملاحظة أراء العملاء 4.0/5

محمد ع. ا. ع. المسافرون بغاية العمل - تقييمات مؤكدة لفندق ALL

خدمات الفندق جيدة جدا و العاملين معظمهم يتمتع بالود و حسن الضيافة و البسمة الجميلة و الطعام في الفندق شهي و لذيذ و نتمنى تكرار التجربة مرة أخرى إن شاء الله في المرات القادمة.

ضيفنا ا. بعد التحیة اسمح لنا ان نشكركم علي تعليقكم الجيد ، وإنه لمن دواعى سرورنا أن نكون دائمآ عند حسن ظنكم و أن تنال خدماتنا الرضا و الإعجاب لديكم. لقد قمت بمشاركة تعلیقاتكم مع فريق العمل لیكونوا على دراية بمشاركتھم في إرضائكم وكونھم عند حسن توقعاتكم. إن التقییم الإيجابي من عملاءنا يعتبر أفضل مكافئة لنا، شكراً نحن نتطلع للترحیب بكم مرة اخرى. مع خالص الشكر و التقدير عطا الدسوقى المدير العام

Do not waste your money

ملاحظة Tripadvisor 1.0/5

Engineer1465 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

You can see that this is a lay over hotel for Egypt Air. The food quality is disgusting, the food is all luke warm if you are lucky. Some members of staff are helpful but many of the ladies working behind reception are in the wrong job, they do not have the skills to talk with guests arriving or checking out to the point of where they are down right rude. Do yourself a favour if youe going to be in Cairo for some days find another hotel to stay in.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta ELDESSOUKY General Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 1,236 أراء 9.1/10 الموقع
  • 2,616 أراء 7.2/10 الغرفة
  • 5,773 أراء 8.9/10 الخدمة
  • 207 أراء 2.8/10 إنترنت
  • 1,659 أراء 9.2/10 المطاعم
  • 1,283 أراء 6.8/10 مستوى النظافة
  • 521 أراء 4.9/10 مستوى الراحة
  • 424 أراء 6/10 وسائل الراحة

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جميع فنادقنا في القاهرة

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.