Hotel Novotel Mulhouse Bâle Fribourg 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.9/5 4.043 comentários

Hotel ALLSAFE. Aprovado

Mensagem informativa

+ 17 Serviços

Extras do hotel

  • Quartos confortáveis com WIFI grátis

  • Bar e restaurante moderno com culinária francesa

  • Cinco salas de reuniões para seus seminários de negócios

  • Próximo aos museus do patrimônio industrial daregião

  • Piscina externa e áreas de lazer

Localização do hotel

Novotel Mulhouse Bâle Fribourg

Rue des Cévennes
68390 sausheim

Fax: (+33)3/89617799

Check-in a partir das 12h00

Check out até as 12h00

  • De avião

    EUROAIRPORT BALE-MULHOUSE A 25,01 km / 15,54 milhas

  • De carro

    ILE NAPOLEON A 1 km / 0,63 milhas

  • De trem

    MULHOUSE A 5 km / 3,11 milhas

GPS:47.780174, 7.387598

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

LAtelier - Brasserie Maison

Nossas acomodações

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências. Eles podem acomodar até 2 adultos e 2 crianças e possuem minibar, máquina d chá e café e acesso à Internet grátis.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 4

  • Tamanho máximo: 45

  • Capacidade máxima: 40 pessoas

  • Capacidade máxima para banquete: 40 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Mulhouse Bâle Fribourg

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação ALL 3.9/5

4.043 comentários

Classificação no TripAdvisor 3.5/5

648 comentários

A night in Mulhouse not fra from Motorway

Classificação TripAdvisor 3.0/5

mcaldana 12/11/2021 Avaliação certificada TripAdvisor

a motel in the commercial zone. rooms are old and need to be renovated. Breakfast is basic with some local products. the only added vale is the position in you want to make a stop-over not far from the motorway.

Thank you Mcaldana to share with us your comments about your stay. We'll share your review with all the team. I wish you a really nice day Mathieu M.

Could do better .. somehow disappointed !!

Classificação TripAdvisor 3.0/5

mvoltz 14/08/2021 Avaliação certificada TripAdvisor

The room are a bit old and not so well designed in particular the room for disabled person. The breakfast was average and the offer basic. The staff was nice. I stayed in this hotel 2 years ago and it was far better

I should have paid more attention to the online reviews I read.

Classificação TripAdvisor 2.0/5

735jo Family - 28/12/2019 Avaliação certificada TripAdvisor

I think this is the worst Novotel I've ever stayed in. I've stayed in a few, and this one was just...odd. On arrival, it looked like a fibrolite left over from the 70's, and the inside was even more reminiscent of the 70's. The manager continued to sit in his office when we arrived at the counter, despite us being able to see each other, and the cleaning staff continued their loud argument on the mezzanine. In another review I read someone had mentioned a pervasive smell, and it certainly did smell in the public areas. Our room was large, very dated, but clean and with comfortable beds. The check-in person spoke reasonable English, but for the bar staff we needed to use French to communicate. Overall, just a tired and shabby hotel, and certainly not one that should be operating as a Novotel. There was a Mercure in the area as well, almost adjacent, which didn't look any prettier. Avoid!

Thank you for taking the time to tell us about your experience at the Novotel Mulhouse Bâle Fribourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Nice and not expensive

Classificação TripAdvisor 4.0/5

Olivier D Family - 25/12/2019 Avaliação certificada TripAdvisor

We spent one night on our way to Switzerland. Conveniently located close to the highway. Rooms a little bit outdated but clean. Double bed with 2 extra single beds, ideal for a family with 2 children. We requested and received a bathroom with bath. Breakfast offerings were OK. Good orange juice. We will be back...

Thank you very much taking the time to make your feedback about your stay Olivier D. We're happy to read you spend a good stay with us. We'll share your comments with all the staff. I wish you a nice day.

Certainly a good hotel without a heat wave

Classificação TripAdvisor 3.0/5

dominiquec755 Business - 29/07/2019 Avaliação certificada TripAdvisor

I had chosen this hotel because it was convenient and I thought I could relax before an important meeting the day after. But this was a day of a heat wave in France and this hotel has no air conditioning. My mistake, otherwise the hotel is well located, the staff is super friendly and was very helpful despite the hot situation ( fan if requested ). breakfast was good

far not the best Novotel

Classificação TripAdvisor 2.0/5

romansuchkov Family - 20/07/2019 Avaliação certificada TripAdvisor

Difficult to access the territory at night - the speaker phone at entry does not work, had to check with neighbor Ibis to call then and let us in. When finally entered – outdoor parking available with enough space. Hotel staff is not cordial (every staff person). Room is old. Beds for kids are not comfy. Slept well. In front of the room in the morning found a bunch of laundry carts difficult to pass. Breakfast was not bad, but the worst among any other 4-star Novotels visited so far. First hotel among any Accor hotels in some years that did not offer the welcome drinks for the family (4 people) but for me only. On my remark that any other Accor hotel was always offering 4 drinks without any demand from my side replied “1 drink is in the contract”. I refused to take any then, do not appreciate cheapskates. Will not come again.

No AC and Service level to be improved

Classificação TripAdvisor 2.0/5

hakanhallen Couples - 30/06/2019 Avaliação certificada TripAdvisor

Stayed with my wife the night 24/25, arrival around 20:00. Dinner - simple starter and a salad ordered. It took 1,5h to get this served!! The server informed us at the end of the meal that they had about 60 persons in an adjacent room and this was the reason they could not attend to us more quickly. Really bad!! In addition, as it was very warm outside we really needed AC in our room to sleep. Did not work! We could not sleep much that night - quite terrible! We told the man in the reception in the morning that we were not satisfied and that the AC did not work. He told us that there was not AC system for the rooms, just ventilation and that this will be installed in a few years. No effort to see if he could compensate us. I have also completed the earlier survey sent by the hotel directly after we left giving the same info as above and my coordinates so they can reach us. As of now, June 30 I have not received any answer. The Accor group need to deal with this hotel and maybe even the management!


Classificação TripAdvisor 4.0/5

X8493XBcarolinel Business - 17/12/2018 Avaliação certificada TripAdvisor

The hotel is always friendly and the accommodation is perfectly fine, unfortunately this time I was told when I arrived that the restaurant was closed. I was advised of other restaurants close by, but after a long journey and horrible weather - I couldn't find the enthusiasm, so unfortunately I went hungry. Even if it had only been a sandwich or omelette, that would have been very welcome.

Dated hotel - should be no higher than a 2*

Classificação TripAdvisor 2.0/5

simon_servs Family - 21/08/2018 Avaliação certificada TripAdvisor

This hotel is very dated and poorly maintained. Staff were friendly and helpful but the building itself was not up to the standard of a 4* as advertised. We stayed in several Novotels this summer and this hotel did not equate to the others. We will look elsewhere if we pass through Mulhouse again in the future.

4 stars with pool but no aircondition?

Classificação TripAdvisor 2.0/5

pernielsen2018 Family - 08/08/2018 Avaliação certificada TripAdvisor

Very unpleasent surprise to arrive to the hotel and find our that there where no aircondition. Since teperature was over 30 degrees, sleeping wasn´t easy. A lot of wasps in the garden made it hard to apprtiate. Could the breakfeastt save the stay? No, A lot of flies and the milk was sour. I would have expected more from a Novotel.

Air conditioning? High tech?!

Classificação TripAdvisor 1.0/5

Dawn S Solo travel - 26/07/2018 Avaliação certificada TripAdvisor

Unless you call a basic television ‘high tech’ there is no such thing. The Accor site claims this hotel has ‘all the usual facilities’. I’ve stayed in many Novotels and air conditioning is standard. Trip advisor includes air conditioning in its description. There is no such thing. I’d searched for a hotel in the vicinity with my only criterion being air conditioning. I also added on Accor’s booking request that I have rheumatoid arthritis. High tech? There isn’t even a lift. This was a dismal stay in searing heat.

Mulouse, okay it isn't Basel but plenty to see without breaking the bank

Classificação TripAdvisor 5.0/5

dcba3crg Couples - 26/04/2018 Avaliação certificada TripAdvisor

Mulhouse, well it is more affordable than staying in Basel, but it was an overnight stop after travelling up through Switzerland from Italy, but it turned out an inspired stay. As we were approaching Basel I mentioned to my partner that there was a very good Motor Museum in Mulhouse and we were arriving in reasonable time. She immediately looked up location and opening times and so we plotted in the route to

Return visit as base for Christmas Markets

Classificação TripAdvisor 4.0/5

aethena l Couples - 11/01/2018 Avaliação certificada TripAdvisor

Second year running we have stayed , to be able to visit the excellent Christmas markets in nearby Colmar and Freibourg. The hotel was again welcoming, the room clean and the presence of our two dogs taken as the norm. The evening meal was excellent, with a good choice of local dishes and wines. The buffet breakfast was up to the usual high standards.

I thank you to take the time to comment your stay in our hotel. I'm pleased to learn you stayed a enjoy momeent with us. Your comments are very important for us. We 'll share your comments with the team. I wish you a good day. I hope to see next year for Chrismas Market 2018.

The staff make it

Classificação TripAdvisor 4.0/5

X8493XBcarolinel Business - 20/10/2017 Avaliação certificada TripAdvisor

The hotel is a little tired and it is inconvenient there isn't a life, however the staff are outstanding. I had a problem with a padlock on my suitcase, which they resolved quickly. They were very friendly and helpful. I enjoyed my meal in the restaurant.

A small pleasant hotel

Classificação TripAdvisor 3.0/5

theodoramariap Family - 03/01/2017 Avaliação certificada TripAdvisor

The hotel is situated in an industrial like zone. We stayed there only for one night. It is a very small hotel, just two floors, ground and 1st floor. It has no elevator and the receptionist carried our bag at the 1 st floor. The restaurant looks nice and the bar is ok too. Room was ok, a bit old fashion and just enough to fit 2 adults and 2 kids. The breakfast was very good.. The swimming pool is too small. Since it was winter we didn't use it. Overall is an average hotel.

Your satisfaction is the most important. We thank you very much for your message. With best regards

Perfect stay en route

Classificação TripAdvisor 4.0/5

Bas P Couples - 03/01/2017 Avaliação certificada TripAdvisor

Good hotel for a short stay, smooth check in. Safe parking. Bathroom functional. Easy access from main motorways. Reception desk friendly and helpfunctie. One negatieve point the separate bathroom without the possibilty to clean your hands.

Thank you for your message. We work for your satisfaction everyday. With best regards

Awful beds

Classificação TripAdvisor 2.0/5

48kenb Couples - 30/10/2016 Avaliação certificada TripAdvisor

Overall poor and not up to Novotel standard. Beds were so bad sleep was impossible. The hotel has no lift so suitcase must be taken upstairs by hand. Restaurant quality was OK but very limited in choice.

Good apart from the bed!

Classificação TripAdvisor 4.0/5

AMarsh1969 Family - 03/09/2016 Avaliação certificada TripAdvisor

We had an excellent stay,apart from the bed in room 270. It's loped to the side and my feet were higher than my head. Stayed her many times and the bed is usually very comfortable. Food was excellent in the evening and breakfast was good too. Very nice staff.

All you would expect of a Novotel

Classificação TripAdvisor 5.0/5

lynnloulou Family - 23/05/2016 Avaliação certificada TripAdvisor

Novotel is our preferred hotel chain as we find it caters for families and is outstanding value for money. Prices were higher than usual due to a sporting event taking place in nearby Basel, however it was still good value and was all that we have come to expect fm from Novotel. Check in was very professional and very courteous staff, hotel was lovely and we would definitely stay here again.

Great location, spacious accommodations

Classificação TripAdvisor 4.0/5

martina749 Couples - 15/04/2016 Avaliação certificada TripAdvisor

City center is just a few minutes away by tram, and the hotel sells an inexpensive 24-hour tram pass, making it very convenient. Parking was free. The room was unusually large, so was the bathroom; but not as updated as other Novotel properties I have stayed at. Staff was courteous and helpful.

We thank you for your message. Your satisfaction is our most important priority. With best regards.

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