Novotel Strasbourg Centre Halles 4 estrelas

Hotel is central and in a great location. Rooms are typical comfortable Novotel rooms. Bathrooms are okay with average water pressure. The towels has a smell. We booked the hotel during a quiet time with hardly anyone there. I booked two rooms through Accor. Although the hotel was empty, Thomas managed to give us the worse two rooms in the hotel facing a building. The hotel faces the river with great views but we were not lucky to get any of these rooms. Thomas explanation was those rooms the beds were set and he didn’t want to set the extra bed in the other rooms. Apparently it takes half an hour to open a sofa bed. This is what Thomas said. We tried to get our complimentary drinks from the bar but the women at the bar starting yelling at us telling us that we can only have cans of soda. Wine is for €9. But we get €1 can of soda just because my kids don’t drink wine obviously. It was a horrible experience for my family. We visited the hotel a different time late last year and the women at the front desk were accommodating. They gave us a great room facing the river where we have witnessed the celebration of the French team winning the semi final. But thanks to Thomas and the rude lady from the bar, our last evening in Europe was ruined and left the hotel with bad memories.

I stayed in Novotel Strasbourg for 4 nights , most of reception does not know English.Location is great & rooms are modern& clean. We took 2 rooms,we were charged for breakfast of 2 persons which we did not have & they refused to return the money back at reception, also they used my credit card deposit inspite that I told them not to use it before check out .

The location is fantastic, breakfast was great. There is no parking provided, the parking available is for the shopping centre just beside the hotel, so don't expect any additional safety or anything. The hotel itself was pretty decent, if a little worn, but overall a pleasant stay. The team was very helpful as well, both at reception and breakfast.

Room was OK, but paper cups is cheap and tacky. We had to obtain proper cups and glasses from the bar. Restaurant menu was very limited. Not the hotel's fault, but a nightclub adjacent to the hotel was VERY noisy all night on the Saturday and so we did not get any sleep at all, despite the windows being shut.

We had 2 very nice days in Strasbourg and stayed in the Novotel. The hotel was very nice and clean. Staff was always friendly and available when needed. Breakfast was good. Not the biggest one but everything which is needed for a good breakfast was available. The hotel is located within a shopping center and only 3 - 5 walking minutes away from many shops, bakery’s and restaurants. The cathedral is within 10 walking minutes. So the hotel is really well located. We can absolutely recommend this hotel