ملاحظة أراء العملاء 4.3/5 5,133 أراء
فندق ALLSAFE معتمد
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Labeled ALLSAFE by Bureau Veritas
Meeting area for up to 100 people
New concept catering, hotel renovated in 2019
Dedicated children's area
Public car park next to the hotel
يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.
تسجيل الوصول من 14h00
تسجيل المغادرة حتى 12h00
4 Quai Kleber
تواصل معنا عبر البريد الإلكتروني :
تسجيل الوصول من 14h00
تسجيل المغادرة حتى 12h00
The Standard room will meet your needs in contemporary style and design. By choosing an Executive room, you will enjoy bathrobes, a Nespresso machine and minibar service. All rooms at Novotel Strasbourg Centre Halles are 25m². They are air-conditioned and equipped with large desks to meet all your needs. Includes high-speed broadband.
عدد غرف الاجتماعات: 4
أقصى حجم: 160 مترًا مربّعًا
قدرة الاستيعاب القصوى: 95 أشخاص
قدرة الاستيعاب القصوى للمأدبة: 45 أشخاص
آراء العملاء الذين حجزوا على موقع all.accor.comاطّلع على المزيد
Novotel? Better say Oldotel
Fibol19 06/08/2020 تقييم TripAdvisor المعتمد
Everything is old inside room and not best maintenance. It's not a 4 stars sensation at all. Very dissapointed. Bath door damage, tiny fridge, no big bed. I waste my money to receive this hotel quality.
ا. العائلات - 02/12/2019 تقييمات مؤكدة لفندق ALL
Nightly disturbances from a nightclub
spec_guests Friends getaway - 09/10/2019 تقييم TripAdvisor المعتمد
Within the last three years I stayed in various Novotels in Europe. Until recently, I had no real issues and there were no complaints from my side. However, this time we encoutered some situations that were not acceptable. Independently from being Platinum customer with Le Club Accor, I expect some things not to happen: - Claiming to be a four star upper range hotel, there should be an information up front that the lobby area is currently a construction site. A clever management would also inform customers about a charity run in advance. None of both happened. - From a Novotel I would expect better rooms in general. They are clearly subject to a refurbishment, especially bathrooms providing a annoying smell from the sink. - Rooms that are affected by extremly loud music until 5 am in the morning can not be given to any customer. Corresponding complaints must be treated much more seriously. Of course, this is a central city hotel and some background noise from the street must be accepted. A nightclub next door is something different. Requesting a discount for heavily disturbed night was simply rejected. It is reponsibility of the hotel and blaming it on the town administration is a very cheap excuse. By the way, it would be wise for the reception staff to have some ear plugs available at least. - On the same matter: How can it be that the reception staff states that they are not aware of any noise problem from a night club while explaining a few sentences later, that they are in discussion with the town administration about it?!? This was a blunt lie! Of course, they are aware of the problem. - Giving a room upgrade for the last night and some loyalty points is of course some compensation. But, in the end this was inevitable to allow some peaceful sleep. What do I care if the new room has a Nespresso machine? From my point of view, problems can occur, that's a fact. However, many of them could be avoided by taking appropriate measures beforehand. And if they happen, customers must be treated like what they are: Paying customers! I can not recommend to stay at this hotel while his management is in place.
Good hotel with very unpleasant staff
Phiroza304554 Couples - 17/09/2019 تقييم TripAdvisor المعتمد
The hotel is very well located, close to restaurants, trams, shopping and sightseeing. It is currently under renovation. Considering the kind of average hotel, the disturbance due to the renovation and some very rude staff, € 123 per night was a rip-off. Also, as Accor members, we were treated very badly. The only polite, courteous and friendly person in the hotel was Thomas at the reception. I have posted my review on Accor customer service and have asked for a reply.
Stay with my family
Sally W Family - 14/09/2019 تقييم TripAdvisor المعتمد
Overall is average. Reception area is under renovation, significant messy and front desk staff doesn't provide welcome drinks to us. We open the room door, the sofa bed doesn't open, we need to re-set by ourselves because the room is limited place.
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