رسالة المعلومات

فندق Novotel Strasbourg Centre Halles 4 نجوم

ملاحظة أراء العملاء 4.3/5 5,133 أراء

فندق ALLSAFE معتمد

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الغرفة 1

عدد الأشخاص
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Novotel Strasbourg Centre Halles
انظر على الخريطة
+ 19 الخدمات

خدمات الفندق الإضافية

  • Labeled ALLSAFE by Bureau Veritas

  • Meeting area for up to 100 people

  • New concept catering, hotel renovated in 2019

  • Dedicated children's area

  • Public car park next to the hotel

يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.

الخدمات المتوفّرة في الفندق وبالقرب منه

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

ادفع

خدمات ومعلومات عملية
  • تسجيل الوصول عبر الإنترنت
  • واي فاي/ اتصال بالإنترنت
  • موقف سيارات داخلي عام (قريب)ادفع
  • تسهيل التنقّل للأشخاص ذوي القدرة المحدودة على الحركة
  • يُسمح بإدخال الحيوانات الأليفةادفع
  • فندق لغير المدخنين 100%
  • مكيّف الهواء
  • اللغات التي يُجيدها موظفي الفندق
  • يتوفّر مكتب الاستقبال لخدمتك على مدار ال
  • تسجيل الوصول المبكّر/ تسجيل المغادرة المتأخّرةادفع
  • الغسيل
  • حامل الأمتعة
خدمة الطعام
  • الفطورادفع
  • مطاعممطاعم 1
  • بارات 1
  • خدمة الغرف
خدمات الأعمال
  • غرف للاجتماعات4
  • ركن الإنترنت على جهاز Mac
  • توفر خدمة النسخ/الطباعة

موقع الفندق

Novotel Strasbourg Centre Halles

4 Quai Kleber
67000 strasbourg
فرنسا

الهاتف: +33388215050

الفاكس: (+33)3/88215051

تسجيل الوصول من 14h00

تسجيل المغادرة حتى 12h00

  • LINE D :  A/D Ancienne Synagogue Les Halles

  • بالطائرة

    STRASBOURG عند 18كم / 11.19 ميل

  • بالقطار

    GARE TGV عند 1كم / 0.63 ميل

  • بالقطار

    STRASBOURG عند 1كم / 0.63 ميل

  • بالقطار

    STRASBOURG TGV عند 1كم / 0.63 ميل

نظام تحديد المواقع العالمي (GPS):48.586125, 7.74299

الإقامات المتوفرة لدينا

The Standard room will meet your needs in contemporary style and design. By choosing an Executive room, you will enjoy bathrobes, a Nespresso machine and minibar service. All rooms at Novotel Strasbourg Centre Halles are 25m². They are air-conditioned and equipped with large desks to meet all your needs. Includes high-speed broadband.

Superior Room - 1 double bed and 1 single sofa bed

  • :عدد الأشخاص الأقصى 3
  • :المساحة بدءاً من 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Room - 1 double bed and 1 single sofa bed

  • :عدد الأشخاص الأقصى 3
  • :المساحة بدءاً من 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room - 1 double bed

غرفة مناسبة لذوي الاحتياجات الخاصة
  • :عدد الأشخاص الأقصى 2
  • :المساحة بدءاً من 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room - twin beds

  • :عدد الأشخاص الأقصى 2
  • :المساحة بدءاً من 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic Room - 1 double bed and 1 double sofa bed

  • :عدد الأشخاص الأقصى 4
  • :المساحة بدءاً من 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
الغرف

مطاعمنا وباراتنا

ICI&LA - RESTAURANT ET BAR

نوع المطبخ: فرنسي

Our chef creates tasty authentic cuisine in the Ici&Là concept. Healthy, balanced catering at all hours to satisfy all your needs. Enjoy a moment of escape in the restaurant, bar or in your room.

الغداء

12:00 - 14:00

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

العشاء

19:00 - 21:00

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

BAR

الصورة غير التعاقدية

The Ici&Là bar combines modernity and comfort to invite you to relax in a gentle, warm atmosphere. For a meeting or a drink with friends, everything is designed for an enjoyable experience.

الغداء

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

العشاء

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

اجتماعاتك وفعاليّاتك

غرف الاجتماعات لدينا

  • عدد غرف الاجتماعات: 4

  • أقصى حجم: 160 مترًا مربّعًا

  • قدرة الاستيعاب القصوى: 95 أشخاص

  • قدرة الاستيعاب القصوى للمأدبة: 45 أشخاص

تعرّف على المزيد

تقييمات نزلائنا لـ ‎
Novotel Strasbourg Centre Halles‎

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL 4.3/5

5,133 أراء

tripadvisor

تقييم TripAdvisor 4.0/5

1,295 أراء

Novotel? Better say Oldotel

ملاحظة Tripadvisor 3.0/5

Fibol19 06/08/2020 تقييم TripAdvisor المعتمد

Everything is old inside room and not best maintenance. It's not a 4 stars sensation at all. Very dissapointed. Bath door damage, tiny fridge, no big bed. I waste my money to receive this hotel quality.

Dear Guest, Thank you for taking the time to give us a feedback on your stay We are sorry to see that it was disappointing for you and that it didn't meet your expectations. The hotel has been refurbished several times. The room you have occupied is not actually one of the last renovated. We would be delighted to have the opportunity to welcome you again and to upgrade you to a Superior or Executive room. Best regards, Florence Geyer Front Office Manager

هادي

ملاحظة أراء العملاء 5.0/5

ا. العائلات - 02/12/2019 تقييمات مؤكدة لفندق ALL

ممتازللغاية

Nightly disturbances from a nightclub

ملاحظة Tripadvisor 1.0/5

spec_guests Friends getaway - 09/10/2019 تقييم TripAdvisor المعتمد

Within the last three years I stayed in various Novotels in Europe. Until recently, I had no real issues and there were no complaints from my side. However, this time we encoutered some situations that were not acceptable. Independently from being Platinum customer with Le Club Accor, I expect some things not to happen: - Claiming to be a four star upper range hotel, there should be an information up front that the lobby area is currently a construction site. A clever management would also inform customers about a charity run in advance. None of both happened. - From a Novotel I would expect better rooms in general. They are clearly subject to a refurbishment, especially bathrooms providing a annoying smell from the sink. - Rooms that are affected by extremly loud music until 5 am in the morning can not be given to any customer. Corresponding complaints must be treated much more seriously. Of course, this is a central city hotel and some background noise from the street must be accepted. A nightclub next door is something different. Requesting a discount for heavily disturbed night was simply rejected. It is reponsibility of the hotel and blaming it on the town administration is a very cheap excuse. By the way, it would be wise for the reception staff to have some ear plugs available at least. - On the same matter: How can it be that the reception staff states that they are not aware of any noise problem from a night club while explaining a few sentences later, that they are in discussion with the town administration about it?!? This was a blunt lie! Of course, they are aware of the problem. - Giving a room upgrade for the last night and some loyalty points is of course some compensation. But, in the end this was inevitable to allow some peaceful sleep. What do I care if the new room has a Nespresso machine? From my point of view, problems can occur, that's a fact. However, many of them could be avoided by taking appropriate measures beforehand. And if they happen, customers must be treated like what they are: Paying customers! I can not recommend to stay at this hotel while his management is in place.

Good hotel with very unpleasant staff

ملاحظة Tripadvisor 3.0/5

Phiroza304554 Couples - 17/09/2019 تقييم TripAdvisor المعتمد

The hotel is very well located, close to restaurants, trams, shopping and sightseeing. It is currently under renovation. Considering the kind of average hotel, the disturbance due to the renovation and some very rude staff, € 123 per night was a rip-off. Also, as Accor members, we were treated very badly. The only polite, courteous and friendly person in the hotel was Thomas at the reception. I have posted my review on Accor customer service and have asked for a reply.

Stay with my family

ملاحظة Tripadvisor 3.0/5

Sally W Family - 14/09/2019 تقييم TripAdvisor المعتمد

Overall is average. Reception area is under renovation, significant messy and front desk staff doesn't provide welcome drinks to us. We open the room door, the sofa bed doesn't open, we need to re-set by ourselves because the room is limited place.

فندق ممتاز من جميع النواحي

ملاحظة أراء العملاء 5.0/5

Yousef العائلات - 24/08/2019 تقييمات مؤكدة لفندق ALL

طاقم العمل متعاون جدا وخدوم وودود ويسعي لإرضاء العملاء لأقصى درجة

City stopover

ملاحظة Tripadvisor 4.0/5

CHvoyageur Solo travel - 30/07/2019 تقييم TripAdvisor المعتمد

The hotel is well-located, within walking distance of both the station and the old town, inside a big shopping precinct. The room was big and comfortable, check-in and check-out very fast and easy, the personnel very friendly.

Great rooms, great team, great location

ملاحظة Tripadvisor 5.0/5

Maanlari Family - 30/04/2019 تقييم TripAdvisor المعتمد

Rooms are freshly remodeled, team is extremely friendly and service-oriented, all sights are in walking distance, breakfast: good variety, garage can be found in the shopping mall which is part of the same building.

Dear Maanlari, "MERCI BEAUCOUP" for all these great personal feedback you gave after your stay at our Novotel Centre Halles. We hope to see you again in Strasbourg as we are now opening our brand new Gourmet Bar and Restaurant serving a varieties of local and fresh options ! Warm regards, Cloé S.

Short holiday with family

ملاحظة Tripadvisor 5.0/5

MahmoudF186 Family - 28/02/2019 تقييم TripAdvisor المعتمد

Short holiday with family, nice location, good breakfast, helpful staff speciely mr steve, excelent and helpful, beside a shopping mall which u can find a lot od fastfood and a big supermarket, good location you can reach all touristic sites with few minute walk, just infront of the hotel 2 tram line stop, İn all it worth to stay There is a restoration in the reception area nowadays, Thank you very much Steve we apreciate your help

Dear MahmoudF186, We would like to sincerely "Thank You" (you and all your kind family) for commenting your extremely positive stay with us. It was such a pleasure for all the teams and for Steve at the Front Desk to make your stay as comfortable and special as possible. Our mission is certainly to make the guest(s) enjoy the city, the hotel and the interaction with us so they feel comfortable and cosy here ! It would be a pleasure to see you again; otherwise, we send you all the bests from Strasbourg, Regards, Cloé, Assistant Front Office Manager

Lobby and social areas under refurbishment

ملاحظة Tripadvisor 1.0/5

LuxembourgFriend Family - 15/02/2019 تقييم TripAdvisor المعتمد

During the reservation process we were not advised that the hotel was undergoing refurbishing works. Bar and breakfast room were recreated in a conference room. very unpleasant for an evening drink and disagreable for breakfast.

Dear LuxembourgFriend, We are deeply sorry to read that we were unable to fulfill your expectations due to this temporary renovation restaurant project. Be sure that the customer comfort and satisfaction are at the heart of all our team goals all year long. However, we have indeed decided to take the risk to refurbish this area in order to provide soon to the guest modern and comfortable common facilities. For this reason, we hope to welcome you again in the future so that you can give us another chance to surprise you in the good and positive sens ! We certainly remain at your entire disposal for anything you might need if you come to visit Strasbourg again, Kind Regards, Cloé, Assistant Front Office Manager

Central

ملاحظة Tripadvisor 3.0/5

Hansgerd M Business - 21/01/2019 تقييم TripAdvisor المعتمد

Nice hotel with construction work in progress, reception helpful, new rooms with new equipment, one bottle of water in my fridge (platinum, more than 90 nights last year in Accor group hotels...), breakfast average, bread choice a bit poor, I stayed at different hotels of the group in Strasbourg, in terms of price value average...

Dear Hansgerd M, Despite the renovation projects currently taking place at the hotel, we appreciate your honest satisfaction about the overall experience from the room & facilites to the staff attitude ! Regarding the water amenity, the Reception and Housekeeping departments remain at your total disposal if you need any extra bottle in future stays as we want to make comfort and convenience our top priorities for loyal Accor customers like you. We promise that with the new Restaurant opening soon, we will have a variery of new breakfast ideas and products to offer so we would be pleased to welcome you in the future if you pass by Strasbourg again ! Best regards, Cloé, Assistant Front Office Manager

Convenient location and friendly staff

ملاحظة Tripadvisor 5.0/5

SharronB50 Couples - 12/01/2019 تقييم TripAdvisor المعتمد

This hotel is very conveniently situated near the city centre, with underground parking. The staff are friendly and helpful. The rooms are clean and the beds are very comfortable. We choose to stay here regularly.

Dear SharronB50, We can only thank you for believing in our hotel and staff year after year so please accept our sincerest gratitude.. We look foward to accommodate you again and certainly show you our coming new Restaurant/Bar areas ! Best regards, Cloé, Assistant Front Office Manager

Not the best Novotel

ملاحظة Tripadvisor 3.0/5

TIMOTHYBOLTON Family - 01/01/2019 تقييم TripAdvisor المعتمد

Not the best Novotel as walking through their underground car park up to reception smelt of wee !not the best impression of the hotel Hotel a bit dated and not a great breakfast selection as other hotels

Dear Timothybolton, Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your breakfast feedback is very important to us as we are currently working on different menus and offers for our coming newRestaurant. Please rest also assured that we are taking the appropriate measures to address the problem and prevent such future occurrence in the underground car park.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cloé, Assistant Front Office Manager

Vacation

ملاحظة Tripadvisor 4.0/5

clodoaldoperone Family - 31/12/2018 تقييم TripAdvisor المعتمد

Excellent location, hotel is conveniently located close to Christmas Markets and Hystorical Center.Services at the reception, bar, restaurant and room were excellent.Will come back to Novotel Strasbourg in the future

Hotel has some wear and tear, but very family friendly

ملاحظة Tripadvisor 4.0/5

sixluv6060 Family - 05/12/2018 تقييم TripAdvisor المعتمد

The Novotel is perfectly located near the action in Strasbourg (<10 minute walk to the Christmas markets). The hotel caters to families with kids' toys, cookies in the lobby, etc. The décor is a bit worn, but the rooms are comfortable and of reasonable size. Breakfast is very good and while expensive, considering that kids eat free, it is more reasonable. Be careful if you have a big car in the parking garage - scary moments in there with tight turns and low ceilings!

Satisfied customer

ملاحظة Tripadvisor 4.0/5

Navigator52763758915 Family - 30/10/2018 تقييم TripAdvisor المعتمد

Very good service, clean rooms, good breakfast Buffet with a good variety, excellent location with easy access to the city center. Used room service, te food was very good and the staff very Friendly / kids friendly too.

What a beautiful comment ! Thanks a lot for taking time to share your experience with us. I'm very happy to see that you enjoyed your stay. Hope to see you again ! Best regards, Louise and all the Novotel Strasbourg Centre Halles team

جيدة

ملاحظة أراء العملاء 2.5/5

مجهول العائلات - 13/10/2018 تقييمات مؤكدة لفندق ALL

مكان الإقامة جيد وقريب من وسط المدينه، لكن أعمال الصيانة في محل الإقامة كانت مزعجة جدا، المكيف لا يعمل، لذلك يتوجب عليك فتح النافذة لتهوية الغرفة والتخلص من ارتفاع درجة الحرارة في الغرفة وهذا الأمر يعرضك الازعاج وعدم القدرة على النوم بسبب صوت وسائل النقل خاصة الترام.

Dear Mr B., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louise and all the Novotel Strasbourg Centre Halles team

سيئه جداً

ملاحظة أراء العملاء 1.5/5

Salem A. العائلات - 31/08/2018 تقييمات مؤكدة لفندق ALL

الفندق لايوجد تفاهم بين موظفين الاستقبال في اول ليلة تم خصم مبلغ الاقامة كامله مع التامين وحين خروجي قالت لي الموظفه لم يتم الخصم عليك وخصموا علي مبلغ اخر وقالوا لي سوف نعيد لك المبلغ والى الان لم يتم اعادة المبلغ 550 يورو

رائعة

ملاحظة أراء العملاء 5.0/5

مجهول العائلات - 17/08/2018 تقييمات مؤكدة لفندق ALL

كل شي ممتاز

ملاحظة أراء العملاء 2.5/5

باسل ا. المسافرون بغاية العمل - 13/08/2018 تقييمات مؤكدة لفندق ALL

عند دخولي الي الغرفة ووجود رائحة كريهة وخاصة في ممرات الأدوار موظفين الأستقبال في قمة الرقي والأخلاق فعلاً هم إجمال مافي الفندق

تقييمات 20 الأحدث

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