Novotel Massy Palaiseau 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 1.039 beoordelingen

Beste prijs
garantie
Novotel Massy Palaiseau - Image 1
Novotel Massy Palaiseau - Image 2
Novotel Massy Palaiseau - Image 3
Novotel Massy Palaiseau - Image 4
18.20 Avenue Emile Baudot, 91120 PALAISEAU, Frankrijk

Omschrijving

Extras van het hotel

  • Restaurant en bar O'Verde met modern ontwerp

  • 8 vergaderruimtes met daglicht

  • Familie kamer voor 2 volwassenen en 2 kinderenjonger dan 16

  • Groot privébuitenterrein met 150 parkeerplaatsen

  • Grote, eigen buitenparkeerplaats met 150 plaatsen

Onze accommodaties

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Kamer 1

Hotel locatie

Novotel Massy Palaiseau

18.20 Avenue Emile Baudot
91120 PALAISEAU
Frankrijk

Gps:48.719146, 2.263697

Telefoon
Fax +33 1 64 47 17 80

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

O'Verde

Geniet van een onvergetelijke culinaire ervaring in een gezellige en vriendelijke sfeer rond een culinair thema geïnspireerd door de smaken van de wereld.

Boek

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  1.039 beoordelingen

Avis-klantbeoordeling 1.5/5

Pleun V. D. H. Gezinnen - ALL bevestigde berichten

Dear Pleun, Thank you for taking the time to share your feedback. We are pleased to read that you appreciated the warm welcome from our reception team. However, we were surprised by your comment describing our hotel as "dirty." Could you please let us know what led you to this impression? Our hotel complies with strict hygiene standards, and our housekeeping teams work tirelessly every day to ensure that our guests enjoy the level of comfort and cleanliness expected from a 4-star establishment. Your feedback is important to us, and we would appreciate any further details. Regarding the temperature, your stay coincided with an exceptional heatwave. The entire hotel, including all public areas, is fully air-conditioned. In addition, every guest room is equipped with an individual thermostat, allowing you to adjust the temperature to your preference. Had you experienced any difficulties, our reception team, available 24 hours a day, would have been happy to assist you and find a suitable solution. You also mentioned that the restaurant staff were unfriendly. We would be grateful if you could provide more details so that we can better understand the situation and, if necessary, discuss it with the team concerned. Regarding the hotel's surroundings, we are located in the Massy-Palaiseau business district. This location offers excellent access to major roads, as well as RER and TGV stations just a few minutes' walk away, making it easy to reach central Paris and enjoy everything the capital has to offer. We would like to kindly remind you that, as indicated in your room, your ALL card gives you access to a dedicated high-speed internet connection Finally, we were also surprised by your comment that our hotel is not suitable for children. We offer a wide range of family-friendly facilities, including a swimming pool, table tennis, a pétanque court, a volleyball net, a pool table, table football, a dartboard, balls available for outdoor games, and a dedicated children's corner in the lobby with games designed especially for our younger guests. We hope you will be willing to provide us with further details regarding your experience, and we thank you in advance for your response. Best regards, Aline Perissé Sales & Commercial Assistant Manager

Avis-klantbeoordeling 2.0/5

Danny H. Gezinnen - ALL bevestigde berichten

Dear Danny, We are truly sorry to learn that your stay did not meet your expectations. We would like to clarify that the air conditioning in the rooms is fully functional and can be individually adjusted using a control unit installed in each room. Regarding the common areas, due to the currently low temperatures, we do not operate the air conditioning in these spaces. Regarding the restaurant, we are committed to offering high-quality cuisine, with a strong focus on responsibly sourced ingredients, short supply chains, and a more sustainable approach overall. Nevertheless, we are truly sorry that your experience did not meet your expectations and hope to have the opportunity to provide you with a better stay in the future. Kind regards, Aline Perissé Sales & Commercial Assistant Manager

Avis-klantbeoordeling 5.0/5

Mark B. Gezinnen - ALL bevestigde berichten

Dear Mark, Thank you very much for your loyalty and your kind message! We are delighted that you always enjoy staying with us and that our team has been able to offer you all the attention you deserve. We hope to welcome you back very soon for another equally enjoyable stay. Kind regards, Aline Perissé Sales Assistant.

Avis-klantbeoordeling 2.5/5

Danique V. Gezinnen - ALL bevestigde berichten

Dear Danique, Thank you for taking the time to share your experience. We are sorry to hear that your stay did not fully meet your expectations, particularly regarding the quality of the welcome and the condition of the room. Please accept our apologies for the inconvenience you encountered. It is surprising to us that you had this impression, as our rooms were renovated only five years ago. We would be grateful if you could provide us with more details about the aspects that disappointed you, so that we can address them promptly. Regarding our team, who believed they had done their best to meet your needs during your stay, we regret that you did not feel the quality of service and attention we strive to provide to each of our guests. Your feedback will help us reinforce our commitment to this standard. We hope to have the pleasure of welcoming you again and offering you an experience that better meets your expectations. Kind regards, Aline Perissé Sales Assistant

Avis-klantbeoordeling 4.5/5

Guido V. A. Gezinnen - ALL bevestigde berichten

Dear Guido, We sincerely thank you for your positive feedback. It is a pleasure to know that you enjoyed your stay with us. Your satisfaction is our priority, and your encouragement is a real source of motivation for our entire team, who are committed every day to offering you an exceptional experience. We would be delighted to welcome you back very soon for another enjoyable stay. Best regards, Aline Perissé Sales Assistant

Andere internetgebruikers beoordelen ons hotel

  • 159 beoordelingen 8.2/10 Locatie
  • 375 beoordelingen 6.5/10 Kamer
  • 553 beoordelingen 8.9/10 Service
  • 6 beoordelingen 5.6/10 Wifi
  • 151 beoordelingen 7.9/10 Ontbijt
  • 141 beoordelingen 6.9/10 Netheid
  • 75 beoordelingen 3.6/10 Goede prijs-kwaliteitsverhouding
  • 30 beoordelingen 8.9/10 Bar en Dranken

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