Mercure Paris Porte de Versailles Expo Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,313 أراء

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Mercure Paris Porte de Versailles Expo Hotel - Image 1
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Mercure Paris Porte de Versailles Expo Hotel - Image 3
Mercure Paris Porte de Versailles Expo Hotel - Image 4
36 38 rue du moulin, 92170 VANVES, فرنسا

الوصف

خدمات الفندق الإضافية

  • Renovated and modern rooms

  • Beside "Porte D" at Parc des Expositions/Hall 7. Covered private parking

  • 19 modular and fully equipped meeting rooms with daylight, 750m²

  • Millésime restaurant, modern and warm, French cuisine

  • Family rooms, possibility of adjoining rooms. Just ask!

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موقع الفندق

Mercure Paris Porte de Versailles Expo Hotel

36 38 rue du moulin
92170 VANVES
فرنسا

نظام تحديد المواقع العالمي (GPS):48.827125, 2.292001

الهاتف
فاكس +33 1 46 48 56 56

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

Bistro Millésime

Our chef provides regional French specialties and more exotic dishes in a warm and modern setting. Close to the Paris Expo Porte de Versailles, we welcome guests during the week for a meal or a drink.

احجز

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,313 أراء

تقييم TripAdvisor  3.9/5  145 أراء

Room for customer service improvements

ملاحظة Tripadvisor 4.0/5

FyldeFord تقييم TripAdvisor المعتمد

In general the hotel exceeded my expectations having read some of the reviews but certainly some areas for improvement. My room was clean, comfortable and well presented. I had a superior room which included dressing gowns, slippers and coffee machine. It was also very quiet. The bedding was of a good standard with a good choice of pillows but I found the mattress uncomfortable. Breakfast was mediocre. Quality and selection could be improved. The space available was very cramped and crowded and one morning I wasn't even able to pull out my chair without the guest behind me leaving their seat. Biggest area for improvement would be the customer service on reception. On arrival, I waited over 30 minutes for check in despite 3 members of staff in attendance at the desks. I was later advised that I was fortunate as shortly before people were in line out the door! When I was eventually able to check in, I was shocked that the reception staff member didn't event apologies for the delay and my wait. In fact he barely said a word and didn't smile once. I didn't feel welcomed at the hotel. At the end of my stay, I asked reception to pre-book a taxi for the airport the evening before my departure, as I had an early start. I was invited to return to my room and the receptionist said she would call up in 3 minutes to confirm. I after 15 mins I heard nothing so I went down to check. She wasn't busy with anyone - reception was empty. She assured me it was confirmed but I was annoyed that I had to follow up. In the morning I waited for the taxi but it didn't arrive. When I checked with a gentleman on reception, he said there was no record of any reservation requested or booked for my room. I had to then call for a taxi as soon as possible which left me leaving much later for the airport than I had planned. I was very angry and disappointed by the failure to meet my request.

Good experience

ملاحظة Tripadvisor 5.0/5

Marius S تقييم TripAdvisor المعتمد

The hotel is comfortable and conveniently located, making it easy to reach downtown. The staff were very helpful throughout our stay—special thanks to Solene at breakfast reception! She’s incredibly sharp and truly service-minded, which made our mornings smoother and more enjoyable. Overall, a great experience that made our stay much easier. Highly recommended!

Bonjour, Un immense merci pour votre retour ! Nous sommes ravis que vous ayez apprécié le confort de l’hôtel, son emplacement, ainsi que l’accueil de notre équipe. Nous ne manquerons pas de transmettre vos compliments. Au plaisir de vous accueillir lors d'un prochain séjour à Paris. Cordialement, Linda-Julie KIMONA Community Manager

Worst experience ever

ملاحظة Tripadvisor 1.0/5

Janelinha_azul تقييم TripAdvisor المعتمد

had a reservation at your hotel tonight and I had the worst experience I ever had in a hotel. First the receptionist was unpleasant (to say the least) to my colleague. He was waiting to be attended with his identity card and he started correcting his manners - saying that he needed to say what he wanted and that it could a present his Portuguese identity card. I was also waiting but he decided that I should be ignored. Finally he got my identity card and wouldn’t talk to me and finally said that our reservation had been transferred to a different hotel and that we could walk 15 mins with our suitcases. The taxi was at on our expense.

Chère Janelinha, Nous sommes navrés que votre expérience n'ait pas été à la hauteur de vos attentes. La satisfaction de nos clients est très importante pour nous. Nous nous excusons pour la gêne occasionnée, sachez que des mesures sont prises avec nos équipes pour éviter que cela ne se reproduise. Nous espérons avoir la chance de vous accueillir de nouveau pour vous procurer une meilleure expérience, En vous souhaitant une merveilleuse journée, Séverine Moire Directrice générale

Great Hotel Experience

ملاحظة Tripadvisor 4.0/5

jaswj95 تقييم TripAdvisor المعتمد

Great Parisian Hotel with a great variety of breakfast items and a restaurant where you can enjoy your dinner and watch the ongoing Euro tournament. Restaurant food variety is good as well. The rooms are good with comfortable beddings to relax after a tiring day in Paris, dubbed "The City of Lights".

Dear Guest, Thank you for your positive and detailed feedback following your stay in our hotel. We are pleased to hear that our rooms and the variety of our restaurant have helped to make your trip more enjoyable. We look forward to welcoming you during your next stay in Paris, Best regards, Séverine Moire Director General

Good choice

ملاحظة Tripadvisor 4.0/5

cianabro المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Quick business trip in Paris. One night spent at this hotel. Modern facility, welcoming. Close to Expo area. Spacious and clean room, even though not well-equipped. Good breakfast. Gentle staff. Globally recommended, above all in case of event at Expo.

Dear Cianabro, Thank you for taking the time to tell us about your experience at the Mercure Paris Porte de Versailles Expo Hotel. We are delighted that you enjoyed our hotel and its location. We look forward to welcoming you on your next business trip to Paris. Best regards, Séverine Moire Directrice générale

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 397 أراء 7.2/10 الإفطار
  • 341 أراء 7.6/10 مستوى النظافة
  • 10 أراء 2.7/10 مرافق رياضية / صحية

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.