I think that a prestige room should have offered a complimentary breakfast, and that the room for which we paid more should have more nicely appointed. (I thought that 19 euros for a breakfast was too much - even by Parisian standards..)

This was a great stay in Paris as rooms were big enough compare to Paris hotels. Also clean rooms and I already got a free upgrade been an Accor member. This was at a great location too as many restaurants by walking distance and train stations are located within few minutes of walking distance too. Only disappointment I had when I went to check-in one of the girl at the reception said theirs no room available without listening or checking my booking as I went early on the day to check-in but I have already paid for previous night so she shouldn't have spoken to me like that.But I was unable to make it for my 1st night due to flight cancellation. And I was in a rush to get ready to go to Roland Garros Semi Final Matches so I needed my room ASAP. Luckily other gentleman at the reception quickly act on it and sort out my room straightaway. I do recommend this place very much.

I thought this hotel was below the general standard of a Mercure Hotel. Paper cups for tea and coffee. We were told we had a nil balance on our account when we checked out, yet there was an extra fee charged after check out. We had pre paid our accommodation.

I couldn't believe that 4 starts hotel offer tea or coffee in the room in the paper cup. Is it so difficult to put ceramic cup in the room? Bathroom standard like in Ibis. One body wash for all. Really poor. Even as Silver Accor Club member I had to pay for late check in (even if it is my status privilege). I really consider my loyalty to this hotel chain

Very clean hotel. Not noisy at night. Staff extremely helpful. Superb location for metros and buses. Breakfast a little pricy but plenty of choice. Lovely terrace bar open until midnight for a nightcap. Will definitely stay here on our next trip to Paris.

We stayed at the Mercure Paris Montmartre Sacre Coeur for one night - the last night of a 4 week trip to France. We chose the hotel due to its proximity to the Moulin Rouge (we had tickets for a show) and also the Basilica. We stayed in a privilege room and loved the modern decor including glass walled bathroom and windows that could be opened. The staff, in particular, were very helpful in determining routes to the airport for our departure. While we didn't eat at the restaurant, we did enjoy a few cocktails at the bar after the Moulin Rouge show!

We had two rooms and our room used the pull out sofa for our daughter. Unfortunately at one point the mattress on the sofa bed slipped to the side and the state of the floor underneath was pretty horrific with nail clippings, dust and hair/hairclips. We had a few other small niggles like the shower head being on a static holder which was very low. I'm only 5 foot 4 and i had to take it out and hold it to shower myself. My husband is 6 foot and hurt his back trying to shower. The adjustable holder had clearly broken at some point but hadn't been fixed and the lowest point was used as the holder which seemed ridiculous. Other small issues were the teacups which were paper. Having stayed in numerous Accor hotels around the world, we were very surprised at this as there is a big focus on reducing paper cup waste and we've never experienced this before. We would have much preferred a porcelain mug as we didn't feel we could reuse a paper cup for second cups of tea/coffee (not that it was particularly well stocked!). The final concern was the breakfast which was a bit miserly. We have previously stayed in the Ibis next door and found there to be just as much selection and therefore felt the extra €9 per person to be unjustified. Saying all that, the beds were comfortable and the staff friendly. It is well situated and the rooms are a decent size.

I quite liked my stay in the hotel overall, but there were things to improve. The toilet smelt smoke very much, it was hard to breathe there. Looks like the person living in the room before me smoked there a lot, and I wonder why the room maids did not tell the administration about this, and they did not stop this at once. The room is big, but not well thought over: even Ibis hotel rooms (situated in the same building) have more space for storage (shelves etc.). The partition in the bath-tub was quite small, and it was hard not to have the water on the floor when taking a shower. And the button that switches the water in the shower was broken when I arrived. It was repaired only the next day when I asked for it. Again it is really strange for me that room maids did not report this in time (before my arrival), as they certainly knew about the problem. I was surprised to see that only shower gel in the bath tab and a soap were offered as free toiletries. This is not the level of a 4* hotel. Fortunately I always have everything with me, but other guests can be really disappointed. The bed was tough for me, but I really appreciated the silence that I had at night during my stay. The wardrobe is open and big. One lady on the reception was not very welcoming. While the lady in the breakfast room was extremely nice and helpful, and the breakfast itself is very good. The location is not bad, near Moulin Rouge and 2 metro lines, but the neighbourhood is not very nice.

Very clean and quiet hotel. Good size rooms and nice view on the sacre coeur. The bed was a bit hard though and the pillows are made with foam which was not great. The bar is nice and the terrace is probably great to use in summer.

Stayed 4 nights, changed rooms on 3rd night due to barking dog in room next door and generator noise that appeared suddenly and nobody could tell from where and why ... Personnel was always proactive and helpful, provided refund, good service. Rooms on side street and back of hotel are quiet. Close to bars, restaurants, metros, stores. Good location, easy to reach. Reached hotel by metro from CDG by changing once only.

The hotel staff was very friendly and professional. The room was clean and roomy. The hotel was one block from the metro station which linked to all the lines. There is a diverse selection of eating establishments and pubs within walking distance. It was the perfect location.

stayed here for one night only with 2 friends and took the privilege rooms. Have to say that it was probably the most comfort bed I have ever slept in and the pillows were amazing. Excellent breakfast, really friendly and helpful staff and an ideal location for touring around Paris. Would definitely stay here again!

We have stayed at this hotel many times as we really like it. However, this time I think we were in a different part of the hotel and it was really noisy. There was a lot of noise from below our hotel room, I am not sure if we were above a service area. We also had an adjoining door with the room next to us and we could hear every conversation. I did mention this when we checked out and how disappointing this stay had been compared to all of our others and the member of staff just shrugged.

We are very pleased with the stay and service. The breakfast was delightful. Many thanks to Olivier who greeted us and took care of all our requests. The hotel is within walking distance from Sacre Coeur where you can find typical french bistros and restaurants. Rooms are clean and considerably big compared to other hotels in Paris.

Mercure Montmarte has excelent localization close to Metro stations L2 and L13. The rooms are clean, good breafast in the morning and kind people to welcome us, except for the lady in the front desk for othe checkout which apparently has no patience to deal with people/guests....... Check out: Mar-8th morning.