Hotel Mercure Paris Montmartre Sacré-Coeur bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 2.358 ulasan

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Hotel Mercure Paris Montmartre Sacré-Coeur - Image 1
Hotel Mercure Paris Montmartre Sacré-Coeur - Image 2
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Hotel Mercure Paris Montmartre Sacré-Coeur - Image 4
3 rue Caulaincourt, 75018 PARIS, Prancis

Deskripsi

Keistimewaan hotel

  • Parkir mobil umum luar-ruang dan katering sederhana

  • Pemandangan monumen dan rooftop Paris yang menakjubkan dari Kamar Privilege kami

  • Dekat ke Sacré-Coeur dengan akses mudah: 2 jalur metro dalam jarak 200 meter

  • Ruang co-working Wojo dan pusat kebugaran buka 24 jam.

  • Teras, pétanque, dan taman dengan pemandangan rooftop Paris yang memukau

Akomodasi kami

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Lokasi hotel

Hotel Mercure Paris Montmartre Sacré-Coeur

3 rue Caulaincourt
75018 PARIS
Prancis

GPS:48.885048, 2.329923

Telepon
Fax +33 1 44 69 70 71

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

LE SPEAKART BAR

Bersantai di ruang terbuka bar Speak'Art di jantung Montmartre - Paris. Nikmati koktail dan sarapan siang di teras yang rindang. Tersedia penawaran à la carte sederhana.

Pesan

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Peringkat ALL  4.4/5  2.358 ulasan

Peringkat TripAdvisor  4.0/5  3.466 ulasan

Good base but lots to improve

Catatan Tripadvisor 4.0/5

Indulgent_travel Ulasan TripAdvisor tersertifikasi

We stayed in 2 adjoining privilege king rooms. The rooms were a decent size for Paris with comfortable beds. The bathrooms were a good size but the separate toilet is tiny. My wife is petite and even she found the toilet space to be uncomfortable. Breakfast was the worst we’ve had during our past few weeks in Europe. Small selection and not enough staff so items re-stocked very slowly. And also very uncomfortable chairs for breakfast. The location in Montmarte is nice and an easy walk to major sights in that area. Staff were hit and miss with some being lovely and others acting confused every time we spoke.

Disappointing return visit…. :-(

Catatan Tripadvisor 2.0/5

rajakumarv2019 Ulasan TripAdvisor tersertifikasi

A pretty disappointing experience as we came back for the 3rd time and service was very poor. - no greetings upon enter ting the hotel - No greetings when approaching desk and discussing topic (just answering strait away the question) - no smile of any sort, no consideration of our enquiry on bathroom cold (due to wind coming in the ventilation) - no helping hand when we have 3 XL luggage each of us - not aware of the public parking rules and regulations… which is the obvious unofficial parking of the hotel - rude welcome at the breakfast area, and the person in charge not understanding French language As for the food, the breakfast level is rather average…. And the way we were welcomed at breakfast check in was rude. No greetings as mentioned bfr, telling us strait forward “you have to pay for breakfast here now”, and just simple food… As a summary, this will be our last time here. I ll pay a bit more, but for a much better service.

Had me a great time

Catatan Tripadvisor 5.0/5

Travel38259904214 Ulasan TripAdvisor tersertifikasi

Brilliant stay in a really lovely hotel.3rd time I've stayed here so that says a lot.Ideal spot for public transport, metro and buses.Room outstanding with spectacular view of the city. Reception staff are simply the best in the business, friendly, personable and very helpful (Marianne Harry Ahmed Valentina and everyone else whose names elude me).For a nice stay in Paris book here - absolutely top notch hotel

Bed Bugs in the room Terrible staff and manager

Catatan Tripadvisor 1.0/5

GrandTour35496459966 Ulasan TripAdvisor tersertifikasi

Terrible Hotel!! Bed bugs in the room, terrible reception staff and manager! I am disheartened to write this bad review on a hotel but this is the worst experience I've had. We stayed for 7 nights. Because of my platinum membership we were allowed to check in early, which is good. After a few hours, I discovered some bed bugs crawling on the beds. I immediately called reception to report it and demand to have a different room. The receptionist asked me to come down to reception, upon arrival at the reception, she just told me to go back to the room and wait for the housekeeping team to come and check it. She told me they are fully booked and they don't have anotger room and had to talk to the manager if we will switch room. No apologies, she was acting like I was just making stories. And I wonder why she had to ask me to go to reception when all she had to say is for me to go back and wait for the housekeeping team. I then went back to the room and waited, the house keeping team arrived and confirmed the bed bugs. While they were at the room, she was on the phone with the receptionist and passed me the phone as the receptionist wanted to talk to me. The receptionist asked me to go down again so she can give me key card for another room. And so I went down and when I approached the receptionist, she asked me to go back again to the room and wait there because she will need to talk to the manager for the room change. This is where I already complained and told her that I was working in the room and I have upcoming meetings and I cannot keep on coming back and forth. She then went inside the office and when she returned, she was able to assign a new room on the same floor. No apologies. We just moved to the new room by ourselves without any help offered by the staff. We stayed for 7 nights. On our check out date we requested for our luggage to be stored since we'll be checking in again after 2 days. They refused as they can only keep luggage for a day and pointed us to Ibis hotel next door who is doing storage services. That is fine, but I asked to talk to the manager because I want to inform him of the bedbugs situation and the terrible service we received. When the manager approached us he said first that they cannot keep the luggage as it is French government regulation, but when I told him about the bed bugs in the room and that we didn't even receive any apologies, he just said "OK" and walked off. I guess now we know why the staff had very poor customer service. They are being managed by this type of manager. Really dissapointing stay! I immediately cancelled my upcoming booking in the same hotel and just booked Ibis hotel next door which have better service. You will really see and feel the huge contrast in customer service of Ibis' receptionist vs Mercure's receptionist. Ibis are very warm, welcoming and polite. Mercure's receptionist are cold, nonchalant and rude. Stay away from this hotel!

Great Hotel with friendly welcoming Staff

Catatan Tripadvisor 5.0/5

leemF5124TT Ulasan TripAdvisor tersertifikasi

Our room was spotless, comfortable, well appointed and well decorated had an amazing view of the Eifle tower. Lovely touch from the hotel to leave us chocolates and gifts and a lovely note wishing us a happy anniversary which set the tone for a lovely stay and meant alot to my wife and I. We we walked from here to the arc de triomphe, the Eifle tower, The Louvre and Sacre coeur. Its minutes from the Moulin Rouge and Montmartre Village and the lovely restaurants, bars and cafes this area has to offer. Although we walked lots there are really good travel links via the metro and nearby bus stations and an Uber to Gard de Nord Train station (Eurostar) was approx 13 Euros and about 15 to 20 mins. The really Parisian experience rather than the tourist trap further down the hill. We will defiantly return thank you for a wonderful stay. My only slight and it is an ever so slight issue was there are no English tv channels which is fine as we were in France. However the mirrorcast feature of the tv was disabled which is something tat is usually readily available in most hotels now, especially in a premium room, the ability to watch a little tv would have been a nice option, but didn't detract form the being a lovely stay.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.318 ulasan 9.7/10 Lokasi
  • 1.702 ulasan 7.6/10 Kamar
  • 2.293 ulasan 8.8/10 Pelayanan
  • 18 ulasan 6.2/10 Internet
  • 775 ulasan 7.6/10 Sarapan
  • 580 ulasan 7.4/10 Kebersihan
  • 300 ulasan 5.7/10 Makanan

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