Hotel Mercure Paris Montmartre Sacré-Coeur bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 2.219 ulasan

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Hotel Mercure Paris Montmartre Sacré-Coeur - Image 1
Hotel Mercure Paris Montmartre Sacré-Coeur - Image 2
Hotel Mercure Paris Montmartre Sacré-Coeur - Image 3
Hotel Mercure Paris Montmartre Sacré-Coeur - Image 4
3 rue Caulaincourt, 75018 PARIS, Prancis

Deskripsi

Keistimewaan hotel

  • Parkir mobil umum luar-ruang dan katering sederhana

  • Pemandangan monumen dan rooftop Paris yang menakjubkan dari Kamar Privilege kami

  • Dekat ke Sacré-Coeur dengan akses mudah: 2 jalur metro dalam jarak 200 meter

  • Ruang co-working Wojo dan pusat kebugaran buka 24 jam.

  • Teras, pétanque, dan taman dengan pemandangan rooftop Paris yang memukau

Akomodasi kami

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Lokasi hotel

Hotel Mercure Paris Montmartre Sacré-Coeur

3 rue Caulaincourt
75018 PARIS
Prancis

GPS:48.885048, 2.329923

Telepon
Fax +33 1 44 69 70 71

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

LE SPEAKART BAR

Bersantai di ruang terbuka bar Speak'Art di jantung Montmartre - Paris. Nikmati koktail dan sarapan siang di teras yang rindang. Tersedia penawaran à la carte sederhana.

Pesan

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Peringkat ALL  4.4/5  2.219 ulasan

Peringkat TripAdvisor  4.0/5  3.399 ulasan

Very poor service

Catatan Tripadvisor 1.0/5

Webster N Friends getaway - Ulasan TripAdvisor tersertifikasi

I dont know if it is the language barrier or cultural differences, but we felt highly discriminated in the premises. We are a group of 8 pax, and at breakfast, we were singled out for leaving some food unfinished. There were other guests also who left much larger portions on their plate but were never approached nor attention called for. When we pointed out that some table left more food than us, they just shrugged of and let us go without an apology or any word. What aggravated the situation was the manner our attention was called. They called us as if we broke something or have done something very terrible. They could have approached us in a cordial manner, but instead, they pointed at us and shouted to our group. I dont know if that is the training of Mercure Paris, but that was how we were approached by Emmanuel and Sabrina of the F & B. Thank you also to Khalil who helped us and talked with us to assure us of our stay. he is good in defusing the situation.

We were discriminated not once, but twice. No policy was explained. Not even a polite talk was given.(F&B department)

Catatan Tripadvisor 1.0/5

Delwyn C Ulasan TripAdvisor tersertifikasi

Location was great, but hospitality is bad. Plus they have the worst customer service specially on their Food and Beverage department. The discrimination coming from high level staffs of management shows how this establishment is ran. Complaints were given but to no avail. Discrimination and disrespect was what we experienced not once, but twice on the duration of our stay. The restaurant handled by the hotel has the worst customer service. They execute rules that was never explained to diners based on who they chose to impose them to.

A good location and good service in a comfortable hotel

Catatan Tripadvisor 4.0/5

David W Ulasan TripAdvisor tersertifikasi

We enjoyed our stay: the hotel is handy for Montmartre and the rest of Paris is easily accessible. The staff were really friendly and helpful, and breakfast was very good, with a large range of hot and cold food. The rooms along the front are noisy, but bearable if you close the windows. It was great to have a safe and a fridge in the room - the bar staff don't mind opening your wine for your if you forgot to bring a corkscrew 😊 All in all, it is a good hotel and I would stay there again.

BEWARE OF DOUBLE CHARGES!

Catatan Tripadvisor 1.0/5

Jane C Keluarga - Ulasan TripAdvisor tersertifikasi

After a pleasant stay at the hotel, when checking out we were asked to pay the city tax again, as apparently it hadn’t gone through. Despite protesting that it was paid, we felt pressured into paying it again as we were leaving our bags at the hotel for the day. Despite several emails, phone calls, and a supposed refund, which still hasn’t been received after 6 days, we are out of pocket. I did suggest they issue the refund again but they have refused. My advise to anyone staying here is REFUSE TO PAY AGAIN IF THEY SAY THEY HAVENT RECEIVED THE PAYMENT! On looking at past reviews, this isn’t a one off! YOU HAVE BEEN WARNED!

Dear, Dear, We are sorry to hear that your experience at Mercure Paris Montmartre ended on a negative note, despite a pleasant stay and the excellent location of our hotel. Regarding your billing issue, we want to reassure you that the refund has been made. We understand your frustration and apologize for the inconvenience. Do not hesitate to contact us directly if you have any questions about this. Your satisfaction remains our priority, and we hope to have the pleasure of welcoming you again for a more peaceful experience. Best regards, Abdoulaye Quality Manager.

Scam artists at work.

Catatan Tripadvisor 1.0/5

Harriet C Ulasan TripAdvisor tersertifikasi

Lovely hotel, shame about the staff. Upon checking out, we were told that a charge had not gone through and we were forced to pay a second time. The receptionist then gave us a bit of paper with 2 email addresses on it incase both charges went through. That way she could sort a refund. Both charges went though and I attempted to contact the hotel using the email addresses provided. Both bounced back. Eventually, I managed to locate an email address who responded saying that I would have to fill out a form and then provide a couple of extra details over the phone so that they could process the refund. I return the form and heard nothing. After chasing them multiple times, only when threatened to take matters further didn’t they attempt to call me. This attempt was made at 9.30 at night when I was already asleep. I then I woke up to a very rude email from the “manager”. I am still yet to receive my refund. Upon checking other reviews, I can see they quite often “accidentally” over charge people who then have to fight to get their money back. Certainly wasn’t the standard we expected. I don’t think anyone would expect to get scammed from such a well known hotel chain.

Dear, We are sorry to hear that your experience at Mercure Paris Montmartre ended on a negative note, despite a pleasant stay and the excellent location of our hotel. Regarding your billing issue, we want to reassure you that the refund has been made. We understand your frustration and apologize for the inconvenience. Do not hesitate to contact us directly if you have any questions about this. Your satisfaction remains our priority, and we hope to have the pleasure of welcoming you again for a more peaceful experience. Best regards, Abdoulaye Quality Manager.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.333 ulasan 9.6/10 Lokasi
  • 1.665 ulasan 7.5/10 Kamar
  • 2.307 ulasan 9/10 Pelayanan
  • 17 ulasan 7.3/10 Internet
  • 805 ulasan 8.1/10 Sarapan
  • 787 ulasan 7.1/10 Kenyamanan
  • 592 ulasan 7.4/10 Kebersihan
  • 359 ulasan 7.3/10 Fasilitas

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.