Mercure Paris Butte Montmartre Basilique bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 419 ulasan

Jaminan Harga
Terbaik
Mercure Paris Butte Montmartre Basilique - Image 1
Mercure Paris Butte Montmartre Basilique - Image 2
Mercure Paris Butte Montmartre Basilique - Image 3
Mercure Paris Butte Montmartre Basilique - Image 4
100, Blvd Rochechouart, 75018 PARIS, Prancis

Deskripsi

Keistimewaan hotel

  • Dekat dari Montmartre dan Sacré-Coeur

  • Pemandangan Menara Eiffel yang memukau dari suite dengan sauna pribadi

  • Kamar yang hangat dan modern, didesain untuk relaksasi

  • Hotel buka dan meja resepsionis tersedia 24 jam

  • Layanan kamar tersedia pukul 07.00-23.00.

Akomodasi kami

Lokasi hotel

Mercure Paris Butte Montmartre Basilique

100, Blvd Rochechouart
75018 PARIS
Prancis

GPS:48.88255, 2.341561

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

BAR

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  419 ulasan

Peringkat TripAdvisor  4.7/5  41 ulasan

Bad experience and customer service

Catatan Tripadvisor 1.0/5

cristianmC8958PK Ulasan TripAdvisor tersertifikasi

We stayed at Mercure Butte Montmartre from 6th to the 8th December 2025 We were welcomed by 2 staff on arrival who did not even say hello, they were busy with the Internet not working etc We went to our Room and it was freezing at 12 degrees and heating not working The lady on Reception that we spoke to when we realised that the heating was not working in the room told us that she is only an ‘ interimaire’ which is French for Locum staff and seemed really overwhelmed by something like the heating not working etc It’s a very basic thing having your heating in the room working in December and this should have been checked before we arrived especially as we paid 400€ for 2 nights… you would expect at least a decent service from Mercure which prides itself as a good standard Hotel brand which is why we chose it It took a while for this issue to be sorted and we left for dinner well after 7pm … Mercure tried to brush away my complaint as a non issue but for us it was a big deal especially as it was not handled properly in the first place. We had to insist and left to wait for at least 40 minutes before Reception came to the room to check that the heating was not working, in all this time we had to have our winter jackets on as it was freezing The Front Office Manager attempted to talk to us the next day . No attempt was made whatsoever. The only thing we found on arrival was a hand written note from the Hotel saying how delighted they are to welcome us and how we should contact Mercure if something was wrong We did try to contact Mercure and Accor Group but we ended up at a call center in the Philippines with poor English and without a basic understanding on how a complaint should be handled We basically were not allowed to complain, this is why we went to Google and posted a review This has highlighted to us a lot of issues and lack of customer service training at Mercure Paris Butte Montmartre and more generally at Accor Group

Happy Hotel felt like Home

Catatan Tripadvisor 5.0/5

lindabT2578OW Ulasan TripAdvisor tersertifikasi

We stayed at this hotel for almost 3 weeks and felt like family by the end of the stay. The staff were very friendly and helpful, apart from the grumpy guy that does the graveyard shift, and we really enjoyed watching and listening to the staff interact when we were sitting in the reception/dining area. It’s apparent they really like each other and all get on. We especially liked Abou who always had a smile on his face and was keen to chat with us. They all have excellent English skills. The twin rooms were small so we upgraded to rooms with queen beds which were much better. Some rooms don’t have proper hanging facilities - ie wardrobe - so make sure you request a room that does if you’re staying longer than a few days. Only one room, the accessible room, has a fridge. The rooms were very clean and funkily decorated, and the location is unbeatable. Very close to multiple metros and surrounded by fantastic bars/restaurants/night life. Upper rooms racing street have great view of Eiffel Tower. We loved our stay and cannot recommend this place highly enough. Made our stay in Paris unforgettable! 5 🌟’s

Good.

Catatan Tripadvisor 4.0/5

Robin R W Ulasan TripAdvisor tersertifikasi

Location fine. Breakfast great. Room was tiny (really tiny, could barely get around the huge bed), with big tv. Bathroom was great. I had closets and wall hooks - some rooms, my friends reported, had no such things. Coffee and tea in the room was nice. Second floor street side is not quiet but the street view was interesting. Ask for a room higher up! Envious of the Eiffel Tower view others had!! Staff were very nice and courteous. Their English is SO much better than my French!

The basic amenities of a 4 star hotel are not provided here!

Catatan Tripadvisor 1.0/5

Leanda-Dave Ulasan TripAdvisor tersertifikasi

This is place does not provide the bare basic amenities of a 4 star hotel & is definitely not worth the almost €200 per night that they charge. I checked before arrival that there were tea making facilities in the room as that is important to me & I was told that there was. When I requested some teabags I was told very rudely by an employee called George that there are none & they can do nothing to help. I have never been spoken to so rudely by a hotel employee. They deliver far, far less than the minimum. There are so many 4 star hotels in Paris that provide the expected experience. Avoid this place like the plague!

Lovely stylish spot at a great price + great location

Catatan Tripadvisor 5.0/5

kimalange Ulasan TripAdvisor tersertifikasi

My husband and I are staying here to celebrate our anniversary and are are so glad we picked this lovely hotel! They upgraded our room from standard to the privilege room with balcony, which we are delighted to see has a view of the Eiffel Tower! Walking distance from sacre coeur and other legendary beautiful spots, great shopping and restaurants too. Stylish decor, nice chocolates and teas in the room with bath robes, slippers and toiletries, also much more spacious than the last hotel we stayed at (and at a much better price too). We will definitely be back here again (and book an upgraded room).

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 300 ulasan 9.6/10 Lokasi
  • 424 ulasan 7.8/10 Kamar
  • 442 ulasan 8.9/10 Pelayanan
  • 248 ulasan 6.4/10 Kenyamanan
  • 166 ulasan 8.5/10 Sarapan
  • 150 ulasan 9/10 Kebersihan
  • 132 ulasan 9.7/10 Suasana
  • 96 ulasan 7.1/10 Fasilitas

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Properti kami yang lain di sekitar

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.