Mercure Paris Opéra Garnier Hotel & Spa bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 2.465 ulasan

Mercure Paris Opéra Garnier Hotel & Spa - Image 1
Mercure Paris Opéra Garnier Hotel & Spa - Image 2
Mercure Paris Opéra Garnier Hotel & Spa - Image 3
Mercure Paris Opéra Garnier Hotel & Spa - Image 4

Deskripsi

Keistimewaan hotel

  • Hotel di jantung kota Paris, hanya beberapa langkah dari Opéra Garnier

  • Spa Hysope® Paris Opera: hammam, kabin pijat, ruang kebugaran...

  • Katering dengan layanan kamar dari pukul 07.00-23.00

  • Teras: patio dalam-ruang yang tenang dengan dinding tanaman

  • 4 menit berjalan kaki dari tempat parkir mitra

Akomodasi kami

Lokasi hotel

Mercure Paris Opéra Garnier Hotel & Spa

4 rue de l 'Isly
75008 PARIS
Prancis

GPS:48.874806, 2.326376

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

BAR

Bar, di kelilingi taman, dekat dari warisan arsitektur, pohon indah, adalah tempat yang ideal untuk bercengkerama dan berbagi pilihan Anggur Mercury terbaik. Teras dalam-ruang nyaman dengan dinding asri

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  2.465 ulasan

Peringkat TripAdvisor  4.0/5  1.611 ulasan

Sertifikat keunggulan 2023

Dont stay here

Catatan Tripadvisor 1.0/5

Culture46659753769 Ulasan TripAdvisor tersertifikasi

A lot of better hotels around the area than this. Small rooms , terrible customer service , wont acknowledge my platinum accor status as the line they use all the time “ when there’s available room upgrades only “. Very noisy outside believe me you will regret staying here.

Dear Guest, We appreciate you took the time to share your feedback of your recent experience with us. We are deeply sorry to learn that your stay with us did not meet your expectations. We try our best to make our guests feel comfortable and apologize for not being able to upgrade you. Indeed, because of your Platinum Club Accor status, we strive to upgrade you as soon as we have the opportunity. Unfortunately, as we explained you, your stay was during a busy period when the hotel was full. I invite you, for your next stay, to book directly one of our Privilege room, more spacious to fit your expectations and with various additional services like a Nespresso machine, a free minibar as well, cosmetics, a bathrobe and slippers. As a reminder, we always do our best to offer these benefits, but they are always subject to availability. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Soline - Front Desk Assistant Manager

Lovely hotel

Catatan Tripadvisor 5.0/5

Lex_in_Travel Ulasan TripAdvisor tersertifikasi

Already having established a couple of the favorite hotels in Paris to which I am very loyal, I was not inclined to stay anywhere else. But on this visit, the stars aligned for me to stay in this hotel. I was actually quite concerned about the closeness of the hotel to the railway station St. Lazare. It was because on all my previous visits to Paris, I only ever went to Gare du Nord and found that area quite scary. Well, my assumptions about St. Lazare area were wrong. The whole area around this hotel (including the station square around the corner) is safe at any time of the day and night. Now, about my stay! The first impression of any hotel is not the lobby design, as some people might think. It is the person who welcomes you at the front desk. And my first acquaintance with the hotel started with amazing and super friendly personnel who were checking me in. Frankly, I was even taken aback a bit, as I didn’t expect such a heartfelt welcome! And the lobby design was fancy too, by the way.  The room, yet small in worldwide standards, was OK size for Paris. I have booked the Privilege room, which gave me some extra space for reading in the chair, working at the desk and dropping the bulky shopping bags on the floor. WIFI was good even for the work video conferencing. One thing I must highlight here (for the sake of the housekeeping personnel) – the room was spotlessly clean. I mean it was clean to the point where I started thinking: how oh how can I keep my own house so clean?  All requests I had during my stay were resolved by the personnel easily and right on the spot. And I have decided to add this hotel to my list of favorites in the city. Once again, my big thank you to the hotel team for my perfect stay!

Dear Lex, Thank you so much for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you chose to stay with us, despite your initial thoughts about the location, and that we managed to exceed your expectations. Your kind words about our staff are greatly appreciated. We believe that the warm welcome and personal service we provide make a significant difference in our guests' stay, and we're delighted to know that you felt valued and well taken care of from the moment you arrived. Our team takes great pride in ensuring every guest's experience is exceptional. We're also glad to hear that you found your Privilege room comfortable and well-suited for your needs. Maintaining a high standard of cleanliness is of utmost importance to us, and it's heartening to know that our housekeeping team met your expectations. Your decision to add our hotel to your list of favorites in Paris is the best compliment we could receive, and we are already looking forward to welcoming you back in the future. Should you have any more requests or preferences on your next visit, please do not hesitate to let us know. Once again, thank you for choosing our hotel, and our sincere thanks for your kind words. Sincerely, Chau - Front Desk

Nice but small property that gives you what you need

Catatan Tripadvisor 4.0/5

Ari B Ulasan TripAdvisor tersertifikasi

This is a good little hotel on a quiet street in a very busy section of Paris. Rooms are VERY small, though generally well setup. The lobby is well suited for working or meeting folks and the food and drink options are serviceable though not astounding. The staff is very nice and manages the property quite well, which is probably the thing that solidly swings this property into four star territory. The gym and spa setup was great for a property this size. Loved that. Would recommend to single business traveler looking for good value and location, not ideal for longer stays given space constraints.

Dear AB, We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Garnier Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Léni-Front Desk

Lovely staff

Catatan Tripadvisor 5.0/5

JXR_Travels Keluarga - Ulasan TripAdvisor tersertifikasi

We really enjoyed our stay here. The staff were very welcoming and friendly and very helpful with anything we needed. Our room was small but quiet. Very clean. Location is very central and has great transport links.

Just Right

Catatan Tripadvisor 4.0/5

Sanjay0123456 Ulasan TripAdvisor tersertifikasi

The hotel is well located, the staff is very friendly and helpful, breakfast is decent. Rooms are, well, Parisian. There is also an open area / courtyard which makes for a nice seating area. Would definitely stay here again.

Dear Sanjay, We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Garnier Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm glad to hear that you had time to enjoy our courtyard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom - Front Desk

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 792 ulasan 9.6/10 Lokasi
  • 1.028 ulasan 6.2/10 Kamar
  • 1.059 ulasan 9.1/10 Pelayanan
  • 8 ulasan 7.8/10 Internet
  • 638 ulasan 3.4/10 Kenyamanan
  • 436 ulasan 8.4/10 Sarapan
  • 322 ulasan 8.9/10 Kebersihan
  • 168 ulasan 9.1/10 Suasana

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