Nothing to highlight. Late checkout was asked but it was not ceded. My platinum card from accor was not considered to receive this late checkout. Location is good and breakfast is ok. Only should enhance the services.

Recently refurbished, very comfortable rooms. Complimentary toiletries, robes & slippers are a nice touch. The hotel is located 2 minutes from Ternes Metro Station & 5 minutes from the Arc de Triomphe. Have stayed here several times and will definitely go back.

O Mercure Paris Arc de Triomphe Étoile é um hotel de bom nível localizado nas proximidades do Arco do Triunfo. Tem boas instalações, uma equipe atenciosa e um bom café da manhã.

Muito agradável

When arriving at the hotel we were greeted by a male receptionist behind a free standing desk with a computer of top Open Plan I guess would be the terminology. This immediately gave a very cold impression especially as the receptionist was far from pleased to see us. Later that day we decided to have our "welcome drink" and we were only offered soft drinks from the fridge close to the Receptionists free standing desk. It was only after confronting him with where is the bar that serves alcoholic drinks that he took down a small flight of stairs to where the Wine was kept but it was as if we had to drag the service out of him. It is much nicer to be served by a pro-active person not some one who acted as though his incentive package depended on him serving the least wine.

Exceptionally friendly personnel, from the check in receptionists to the chamber maid!! While I waited for my room to be ready, they even offered me a cup of coffee.Room on the 8th floor came with a balcony which unfortunately was of no use given the cold and rainyweather. Room was clean and bright and had both a Nespresso machine plus an electric kettle. Very adequate lighting in the room.The minus points: (1) Room door opens right smack into the bathroom which has no door. Had to consciously make sure the main door was bolted and had the do not disturb sign on in case the chamber maid came in unexpectedly (which she did).(2) As with most hotels, they encourage you to reuse your towels but they do not provide any hooks or hangers for you to hang them up.(3) Elevator service very slow. In summary, I would definitely return to this hotel with great pleasure. The location is outstanding and the metro, bus and taxi services are just a few steps away.

A good, well located typical Mercure hotel. All the staff were friendly and helpful with a good level of English. The rooms are very comfortable with all the expected Mercure functionality. The rooms were very clean. Breakfast was good with a good choice. Check out was a bit slow and only one elevator meant accessing floors involved a short wait usually.

foi uma otima estadia, cafe da manha muito bom, localização fantastica , proximo de metro, bem localizado.

The hotel is located in a position that make it easy feel that you are in Paris. Choosing right or left to turn as leaving the hotel lobby, you will be able to see the Arc in the next corner, better just after a nice breakfast at the hotel. Another suggestion: jogging on sunday until the tower!! Nice view for any direction - 15 min!!

Great location, close to everything. Hotel surrounded by Bistros, Food Markets and close to mane attractions in Paris. 5 min walking from the Arc of the Triomphe. Several Metro lines close by as well. Staff is very friendly and helpful and room are nice. I will absolutely stay again.

O hotel e moderno e confortável, com uma excelente localização, ao lado de um mercado (monoprix), de duas estações do metro e da Champs-Elysees. O hotel e pequeno e pode dar uma sensação errada inicialmente, mas o quarto foi confortável e a equipe bastante agradável. O único ponto negativo pra gente foi não conseguir ampliar a estadia no ultimo dia, ja que nosso voo saia tarde. Foi a primeira vez que isso aconteceu com a gente num hotel da rede Accor.

hotel bom serviço e pessoal educado check in et cheque out eficiente e rápido a reforma melhorou o hotel e bem localizado mbvbcbvxgfsgfhdjhkjhkhoiyoiyoiugjkbnbknhlkhiohoihioghhghkjhjpoujpojpojljkj´pkp´k

o hotel fica muito bem localizado, fácil ir caminhando até o Arco do Triunfo e Av. Champs-Elysees. Mercado ao lado e restaurantes e bares próximos. O acesso ao metrô também é tranquilo, acho que umas três estações a menos de 1km. Quarto dentro do esperado, com chaleira elétrica disponível, que foi útil para fazer meus cafés solúveis disponíveis no quarto. Tv com alguns canais possíveis de assistir em inglês (filmes ou séries americanas passando). Não gostei dos travesseiros e o chuveiro molhava o banheiro (o box não é fechado), sendo apenas estas minhas reclamações.

A experiência foi satisfatória no conjunto. Pessoal atencioso e solicito. Localizado excelente. Conforto da acomodação poderia ser melhorado, especialmente roupas de cama e banho de qualidade inferior a outras experiências na rede e o box dos banheiros, que por ser aberto, acaba molhando também o dormitório. De qualquer forma indicaria o hotel e poderia voltar a me hospedar nesta unidade.

Localização excelente, perto de tudo