Hotel Mercure Paris 17 Batignolles

Hotel Mercure Paris 17 Batignolles 4 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 912 comentários

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Extras do hotel

  • Pátio interior com sombra

  • Suites duplex com vista para os monumentos parisienses

  • Bar Burgundy com seleção de vinhos Grands Crus da Borgonha

  • HOTEL com certificação ALLSAFE

  • Criador de estadias à la carte para umas férias inesquecíveis

Hotel aprovado por ALLSAFE

Localização do hotel

Hotel Mercure Paris 17 Batignolles

118 Rue De Tocqueville
75017 PARIS
França

GPS:48.888137, 2.306853

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Bar
  • Salas de reunião

BAR À BOURGOGNE

Descubra os vinhos da Borgonha. O nosso bar Le Vougeot é o local ideal para saborear as maravilhosas denominações da região, incluindo Chardonnay e Pinot Noir.

As nossas opções de alojamento

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.6/5  912 comentários

Classificação do TripAdvisor  4.5/5  229 comentários

Boa localização

Nota clientes Avis 5.0/5

Anónimo Negócios - Comentários confirmados de ALL

Muito boa

Exmo Senhor R., Agradecemos os seus comentários no seguimento da sua estada no Hôtel Mercure Paris 17 Batignolles. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Olivier Quintin General Manager

Good modern hotel, location not brilliant

Nota Tripadvisor 3.0/5

Rebecca O Couples - Avaliação com certificação TripAdvisor

We stayed here for 3 nights in April (1 night pre tour and 2 nights post tour). Obviously after staying in St Germain, the location in the 17th is not as vibey but there are a couple of restaurants nearby and a self service laundry across the road. There is a bar downstairs but with only 1 staff member about, service can be a bit slow. Breakfast was quite good, noting it was buffet style. We had a lovely room on our first night - very modern with heated towel racks. Our 2 nights stay after the tour was just a basic room without a heated towel rack and was not as modern.

Dear Rebecca, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Good but not wow

Nota Tripadvisor 4.0/5

Daffodil2004 Famílias - Avaliação com certificação TripAdvisor

I booked 2 rooms for 3 nights. The price was good on a room only basis. Breakfast was expensive at €18 a head. There’s a lovely bakery about 5 minutes walk away so save your cash and get the steps in. I chose the location due to the proximity to the RER station for a trip to Versailles. Otherwise I would not have chosen this hotel as it is over a mile away from the closest tourists attraction, the Arc de Triomphe. The rooms are well equipped and spacious via Paris standards. One of the rooms was not set correctly upon check in and we had to continually ask for it to be sorted. One of the allocated rooms on arrival was not a premium room I booked and didn’t have a shower - this issue was quickly resolved but it shouldn’t have needed to be. The rooms were fixed daily and bottled water and coffee pods replenished. Robes, slippers and premium toiletries were provided. The bedding isn’t the best quality - a polycotton blend which made sleeping a bit uncomfortable. If you’re in a room facing in to the courtyard you will be disturbed by the slightest noise down below if the window is left open. The air con, however, works well. In summary, a very genetic and ‘modern’ hotel which met the need but nothing ‘wow’ or special.

Dear Daffodil2004, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Don't build people's hopes up only to ultimately let them down

Nota Tripadvisor 2.0/5

eirelink Famílias - Avaliação com certificação TripAdvisor

As a 60th birthday present to myself, I arranged for all the family to spend my birthday weekend in Paris. I made three bookings: one for my wife and I (3 nights), one for my daughter (3 nights) and one for my son and his partner (2 nights). I chose the bed and breakfast option, which, for some reason, did not work on my wife's and my reservation. Therefore, my children had a full breakfast while my wife and I had to be content with a coffee and croissant next door. The hotel offered the possibility of breakfast, but at €18 pp a day the cost was exorbitant, so we declined. Given the logistical scope of the operation - all of us live in different countries - and the fact it was for my 60th birthday, I contacted the hotel in advance to ask for an early check in and a late checkout. I have been a member of the Accor loyalty programme for decades although I don't travel as much as I used to. Wishing to make the most of our time in Paris, and given the occasion, I didn't anticipate a problem in theis regard. This was their reply: 'De plus, nous essaieront tant que possible de vous mettre dans un étage supérieur avec vue sur rue pour profiter de nos chaleureux toits parisiens, et de procéder à un early check in ou d’un late check out, et ce sous réserve de nos disponibilités.' Basically translated, the message in English says: "In addition, we will try as much as possible to put you on an upper floor with a view of the street to take advantage of our warm Parisian roofs, and to proceed with an early check in or a late check out, subject to our availability." 'Subject to availability' being the key words here. When we arrived at the hotel, the male receptionist did not offer us an early check in. I showed him his colleague's email. He simply shrugged his shoulders, saying that the room was not ready. We asked to stow our bags in the left luggage and went to find lunch. On our return, the same receptionist gave is the keys to room 417, far below the lofty heights and the 'warm Parisian rooftops'. We had a view of a faux Mansart rooftop on the building opposite which was new and not particularly 'warm'. Our son was given a bigger room than us (416); yet here I was paying for eight nights' accommodation plus seven breakfasts. We were also denied a late checkout, which meant we went to the airport 5 hours before schedule. Recpetion could not even give me one unified invoice. The way we were treated, ultimately, ruined my 60th birthday. Never again.

Dear Eirelink, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

Reasonable sized rooms

Nota Tripadvisor 4.0/5

Martin H Couples - Avaliação com certificação TripAdvisor

The bedroom and bathroom were of a reasonable size for what you pay for this hotel. It's a little bit of a walk to the nearest Metro and for some reason it was difficult to get an Uber when we needed it. We saw that other guests also had the same problem. The staff were comfortable and competent in speaking English.

Dear Martin, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 200 comentários 8.6/10 Localização
  • 443 comentários 7.9/10 Quarto
  • 468 comentários 8.3/10 Serviço
  • 10 comentários 4.5/10 Internet
  • 261 comentários 8/10 Conforto
  • 169 comentários 7.1/10 Limpeza
  • 153 comentários 8.3/10 Pequeno-almoço
  • 117 comentários 9.5/10 Atmosfera

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