Hotel Mercure Toulouse Centre Saint-Georges bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 909 ulasan

Hotel Mercure Toulouse Centre Saint-Georges - Image 1
Hotel Mercure Toulouse Centre Saint-Georges - Image 2
Hotel Mercure Toulouse Centre Saint-Georges - Image 3
Hotel Mercure Toulouse Centre Saint-Georges - Image 4
rue saint Jérome, Pour GPS : 1 rue Paul Mériel, 31000 Toulouse, Prancis

Deskripsi

Keistimewaan hotel

  • Di jantung pusat bersejarah kota Toulouse

  • Teras luar ruangan; jalur renang dari Mei-Oktober (cuaca cerah) + pusat kebugaran

  • Kamar Family, apartemen luas. Area anak-anak selama periode liburan.

  • Bar Koktail: Mahogany Summertime (Mei-Oktober) + Mahoganygloo (Desember-Februari)

  • Kamar dapat disesuaikan untuk tamu disabilitas dan dengan keterbatasan fisik

Akomodasi kami

Lokasi hotel

Hotel Mercure Toulouse Centre Saint-Georges

rue saint Jérome, Pour GPS : 1 rue Paul Mériel
31000 Toulouse
Prancis

GPS:43.603511, 1.448394

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

LE MAHOGANY CLUB

Datang dan temukan suasana trendi bar Le Mahogany Club. Bersantai dan berbagi kesegaran koktail buatan hotel. Saat cuaca cerah, Anda dapat menikmati area teras luar ruangan dan merendam kaki Anda di dalam air.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  909 ulasan

Peringkat TripAdvisor  4.1/5  657 ulasan

Excellent Stay

Catatan Tripadvisor 5.0/5

markcU9576YS Ulasan TripAdvisor tersertifikasi

We enjoyed our stay here. The hotel isn't far from the railway station. It's among the shopping and restaurants. The room we had was excellent, the staff were all very friendly and professional. The WiFi was excellent and the restaurant and bar had a great selection. The only word of advice is, there is another Mercure near here so ensure you put the right address is when looking for it. Great stay.

Dear customer, thank you so much for this "excellent" review! The entire team is very grateful for your kind words. We would be delighted to welcome you back. Best regards, Sébastien PUJADES - Manager

Very disappointed

Catatan Tripadvisor 2.0/5

Vanda I Ulasan TripAdvisor tersertifikasi

This is a four star hotel in the middle of a large city where one would expect up to date amenities. There were only 2 USB ports in the room and they did not work. Several explanations were given for this; non worked in the hotel, some did work in the hotel , and if a client informed them that the US ports did not work , they would get them repaired, but not at weekends. We asked to have a room changed to where the USB ports did work, but they refused. Despite having a thermostat and air-conditioning control in the room one cannot control the temperature. The hotel temperature is centrally controlled. It was so hot that it was very difficult to sleep if not impossible and a huge waste of energy.

Dear Guest, Thank you for taking the time to share your experience at our hotel. I am sincerely sorry to hear that your stay did not meet your expectations. Regarding the USB ports, I understand how frustrating it can be when equipment does not function as expected. We strive to maintain our facilities in good working order, and your feedback will be taken into account to improve our service. Please note that our 24-hour receptionists offer adapters that work perfectly. Furthermore, the USB ports have been repaired by our technical department. Concerning the temperature control in the rooms, I would like to clarify that the air conditioning is indeed centrally managed for the overall comfort of our guests, and that during your stay, the weather was exceptionally (and unusually) mild for November. However, I understand that this may have affected your personal comfort, and I apologize for this inconvenience. I am writing the same response to your second identical review on another website. Sincerely, Sébastien PUJADES - Director

Location is central

Catatan Tripadvisor 5.0/5

evedi Ulasan TripAdvisor tersertifikasi

Fabulous location and great buffet breakfast. Room was adequate for our short stay. I wouldn't hesitate to stay here again.

Dear customer, it is with great pleasure that I read your comment and thank you sincerely. We look forward to welcoming you back. Sébastien PUJADES - Manager

Couldn’t get better

Catatan Tripadvisor 5.0/5

Zoe A Ulasan TripAdvisor tersertifikasi

Amazing stay. Room lovely. View amazing. Cleanliness spot on. Location couldn’t get any better. If you are travelling alone this is the place to stay.

We couldn't have done better than your comment! Thank you sincerely for this wonderful review. We look forward to welcoming you back to the Mercure Toulouse Centre Saint Georges: alone, with family, friends, for work, etc. !! Best regards Sébastien PUJADES - Director

Good location and front desk service but still a few issues

Catatan Tripadvisor 4.0/5

ksufan88 Ulasan TripAdvisor tersertifikasi

We stayed here 2 nights, and enjoyed the hotel’s close location to many restaurants, museums and other sights. The front desk was easy to work with and helped us get everything in our room setup the way we wanted. The bathtub/shower has a very large step to get in and out which could be an issue for some people, and the toilet was located behind the doorway. Otherwise, the bathroom layout worked good. The air conditioning never did get the room cooled down quite enough for us. The breakfast buffet had quite a few options on it but some were confusing. Raw eggs and small saucepans were provided for guests to cook their own eggs on a hot plate and/or soft boil in hot water. This was something that we had never seen before. Also, the hot tea was loose in canisters and had to be spooned into special pots before adding hot water. Fortunately, the hotel had several breakfast attendants to assist us with questions and issues.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Saint-Georges. I am sorry that your experience did not completely meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sébastien PUJADES - Directeur

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 573 ulasan 9.3/10 Lokasi
  • 629 ulasan 6/10 Kamar
  • 619 ulasan 9.2/10 Pelayanan
  • 8 ulasan 7.7/10 Internet
  • 341 ulasan 8.8/10 Sarapan
  • 199 ulasan 6.8/10 Kebersihan
  • 57 ulasan 8.5/10 Minuman

Diberdayakan oleh Trustyou

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