Mama Shelter Toulouse bintang 4

Name: Mama Shelter Toulouse - ALL
Address: 54 56 Boulevard Lazare Carnot, Toulouse, 31000, FR
Telephone: +33531505005
Rating: 4.5

Catatan tamu Avis (Peringkat ALL) 4.5/5 2.499 ulasan

Jaminan Harga
Terbaik

31 fotos 31

54 56 Boulevard Lazare Carnot, 31000 Toulouse, Prancis

Memeriksa Harga

Mama Shelter Toulouse

Asik, terjangkau, dan desain kamar serta restoran yang terkenal

120 kamar yang nyaman dan terhubung, bioskop CinéMama dengan 42 kursi serta halaman dalam yang berfungsi sebagai teras dan restoran hangat dengan perapian dan barbeku Argentina, koktail lezat, fasilitas pertemuan yang modern dan rooftop luar biasa dengan oven pizza. Kami juga memiliki penawaran untuk anak: menu anak, sarapan gratis untuk anak di bawah 3 tahun, ranjang bayi gratis sesuai permintaan.

Keistimewaan hotel

Bioskop pribadi dengan 42 kursi
Rooftop dan hidangan panggang ala Argentina
Lobi, restoran, dan kamarnya memiliki desain ceria nan penuh warna
Tersedia 4 studio (ruang konferensi)
Terletak di jantung Toulouse di Boulevard Lazare Carnot

Akomodasi kami

Kamar

MAMA GANDA KECIL

Maksimum 2 orang
15 m² / 161 sq ft

Selimut 1 x Tempat tidur ganda

Dari NaN € NaN EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

MAMA GANDA MEDIUM

Maksimum 2 orang
18 m² / 193 sq ft

Selimut 1 x Tempat tidur king

Dari NaN € NaN EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

MAMA TWIN MEDIUM

Maksimum 2 orang
21 m² / 226 sq ft

Selimut 2 x Tempat tidur single

Dari NaN € NaN EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

MAMA GANDA LARGE

Maksimum 2 orang
23 m² / 247 sq ft

Selimut 1 x Tempat tidur king

Dari NaN € NaN EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

MAMA LARGE GANDA AKSES KURSI RODA

Maksimum 2 orang
23 m² / 247 sq ft

Selimut 1 x Tempat tidur king
Kamar disabilitas

Dari NaN € NaN EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

XXL MAMA

Maksimum 2 orang
35 m² / 376 sq ft

Selimut 1 x Tempat tidur king

Dari NaN € NaN EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

MAMA FAMILY XXL

Maksimum 4 orang
18 m² / 193 sq ft

Selimut 1 x Tempat tidur king dan 2 x Tempat tidur twin

Dari NaN € NaN EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

MAMA TERRACE XXL

Maksimum 4 orang
32 m² / 344 sq ft

Selimut 1 x Tempat tidur king dan 1 x Tempat tidur sofa single

Dari NaN € NaN EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Kamar

MAMA LARGE GANDA AKSES KURSI RODA

Maksimum 2 orang
23 m² / 247 sq ft

Selimut 1 x Tempat tidur king
Kamar disabilitas

Dari NaN € NaN EUR Note

Sudah termasuk biaya dan pajak

1 malam | 1 orang dewasa

Pesan

Tidak tersedia pada tanggal yang diminta Lihat ketersediaan

Lokasi hotel

Mama Shelter Toulouse

54 56 Boulevard Lazare Carnot
31000 Toulouse
Prancis

GPS:43.605414, 1.449934

+33 5 31 50 50 05

Helipad/aerodrom
Pintu keluar jalan utama
Stasiun kereta

A20 A64 A62 A61

Pintu keluar jalan utama

Akses: 100 m / 0.06 mi 15 min drive

JEAN JAURES

Stasiun kereta

Akses: 500 m / 0.31 mi 5 min walk / 2 min drive

MARENGO SNCF

Stasiun kereta

Akses: 900 m / 0.56 mi 10 min walk / 2 min drive

LASBORDES

Helipad/aerodrom

Akses: 5.8 km / 3.6 mi 14 min drive

Layanan hotel

Check-in dari 15:00 - Check out sampai 12:00

Di properti

Menerima hewan
Restoran
Dapat diakses kursi roda
Wi-Fi
Air conditioner
Sarapan
Bar
Ruang rapat
Properti 100% Bebas Rokok

MAMA RESTAURANT TOULOUSE

Nikmati hidangan lokal lezat dengan menu berbagi di area bersantap kami yang besar atau di sofa yang nyaman dan bersantai di dekat perapian sambil menikmati hidangan yang disiapkan di atas panggangan Argentina kami yang besar.

Pesan

MAMA BAR TOULOUSE

Bertemu dengan teman dan nikmati koktail lezat sambil menonton video yang diproyeksikan ke 6 layar di Island Bar besar kami!

MAMA ROOFTOP TOULOUSE

Nikmati momen tak terlupakan atau sekadar bersantai sambil menikmati koktail di bar rooftop.

Pertemuan dan Acara

Jumlah Ruang Pertemuan: 4
Permukaan ruangan terbesar: 65 m² / 699 sq ft
Kapasitas maksimal: 44
Kapasitas maksimum untuk jamuan makan: 0

Cari tahu lebih lanjut

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.5/5 2.499 ulasan

Peringkat TripAdvisor 4.3/5 489 ulasan

Mama’s a bit of a tramp

IntDev Bisnis - 2024/12/04 Ulasan TripAdvisor tersertifikasi

Location is good, room adequate, but no frills. Drink the lonely single bottle of water in the mini bar and remain parched for the rest of the week, it won’t be replaced. The breakfast room bustles with self important staff rushing back and forth, where to? No idea, the coffee’s cold, the eggs? a bowl of slop, bacon had ran out, as had the beans. It’s France so they had baguette and that’s about it. Couldn’t find a spoon, or an egg cup, and struggled to locate a plate. Food, awful. Service, chaotic. But, bed was ok…

A disappointing return visit

Phil G 2024/10/12 Ulasan TripAdvisor tersertifikasi

My wife and I enjoyed a short stay at this hotel a year ago, so when we returned to Toulouse we naturally booked again. Unfortunately, the second visit was disappointing in a lot of ways. The rooms are funky and cool, but they don't actually function that well for a multi-day trip - no closets or drawers, just some small shelves and a rail for hangars. Having a chair in the room would be really nice, too! The staff seemed extremely disengaged, as opposed to the friendliness of the first visit - the notable exception was the gentleman in the restaurant at breakfast, who was charming. The restaurant and bar were the biggest issue. Bartenders seemed unfamiliar with making drinks - common cocktails were completely wrong. Menu items were frequently unavailable - "No, you can't get the cheese, we only do desserts now." Tried to get pizza one day for lunch - "Pizzeria" is written on the front door, there is pizza in the menu online or via QR code, there's a picture of a pizza on the web site - "No, we don't serve pizza!" Wanted a drink in the bar one afternoon, and the few tables dedicated for the bar were occupied (large round tables, three with one person on a computer each) - they wouldn't let us sit at any of the other 25 unoccupied tables because those were for food only. I will say the breakfast buffet is very good, though. Housekeeping also a bit spotty - rooms were clean enough, but coffee/water/toilet paper replenishment were erratic - and if you needed something they had forgotten, you had to go to the front desk for it, no-one was bringing it to the room for you. All in all, we're sorry we didn't investigate other hotels, and would not stay at a Mama Shelter again.

Hello, Thank you for taking the time to share your feedback about your recent stay at Mama Shelter Toulouse. We are truly sorry to hear that your return visit did not meet your expectations, especially after such a positive experience the first time. We appreciate your comments about the room design. While we strive to create a unique and vibrant atmosphere, we understand that practicality is essential for longer stays. Your suggestion about adding more storage and seating options is noted, and we will review how we can improve in this area. We are also deeply disappointed to learn that our staff service did not live up to the friendly and engaging experience you previously enjoyed. We will ensure this feedback is shared with the team to address these inconsistencies and reinforce the high level of service we aim to provide. Regarding the issues in the restaurant and bar, we sincerely apologize for the confusion and the inconvenience caused. We understand how frustrating it must have been to encounter miscommunications around the menu and seating. We are reviewing these processes to ensure a more seamless experience for our guests in the future. Your comments about housekeeping are also well taken. We agree that basic amenities should be restocked consistently, and we apologize for the lapses you experienced. It’s reassuring to hear that you enjoyed the breakfast buffet and the charming service in the restaurant, but we deeply regret that these positives did not outweigh the overall disappointment of your stay. We value your feedback as it helps us grow and improve. While we understand your hesitation to return, we hope you might consider giving us another chance to provide the quality experience you expect and deserve. Mama ❤️ You

Fantastic hotel

fireminx Couples - 2024/09/16 Ulasan TripAdvisor tersertifikasi

Why wouldn’t you stay at Mama Shelter while in Toulouse? It’s in a great location, there’s a lovely restaurant (sometimes with live music) and a rooftop bar that boasts a pretty sweet view of parts of the city! The staff is friendly, the room comfortable, and you can pretty much walk to everything (or catch transportation) from there. Definitely recommend, and would for sure stay at other Mama Shelter locations. 10/10

Never, ever stay in this hotel

Roam09036668498 Couples - 2024/06/10 Ulasan TripAdvisor tersertifikasi

An absolutely awful experience. Avoid this hotel, it is abysmal. Why people come here, heaven knows, all style over content. Fortunately we were able to change our room, the room we had booked was a shoe box. You could not get out of the side of the bed. I thought, well maybe dinner could be better but no, it was atrocious and went from bad to worse. Having taken our order for drinks we finally managed to get someone’s attention to order some food, starters and main course. The wine was initially unavailable but a bottle was found. Our main course was delivered but our starters were not. Ok, the waiter made a mistake but the food which was served was not only vile it was unsafe. Raw pork and steak. I have never seen such badly cooked food. I returned my steak only for it to returned apparently recooked. I daren’t think what they had done to it. The staff were not particularly concerned. The dinner I was looking forward to consisted of rather chewy bread and a bottle of wine. It don’t know whether this is representative of all the hotels in the chain but I’ll never come back again. The preceding five days of our holiday have been wonderful. Thank you Mama Shelter for spoiling our last day.

Hello, We are deeply sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable, and we take it very seriously. It is truly disheartening to learn that we did not meet your expectations in terms of room comfort and dining experience. Please accept our sincere apologies for the issues you encountered with your room and the meal service. What you described is not indicative of the standards we strive to uphold. Rest assured, we will address these concerns with our team to prevent such incidents from occurring in the future. We apologize for not being able to provide the enjoyable and relaxing stay you deserved. If you are open to it, we would appreciate the opportunity to discuss this further and make amends. Please contact us directly at your earliest convenience. Thank you for bringing these matters to our attention. Mama Loves You !

One night stay with breakfast

K W Couples - 2024/05/26 Ulasan TripAdvisor tersertifikasi

Hotel is very funky with a cool vibe and all the staff we encountered were super friendly and eager to help. We had a medium mama room with breakfast included, the room was well equipped with a personalised message on the mirror on arrival (thanks for organising that guys)…. Shower is a great size and bathroom well appointed….. Breakfast was great and there would be something for everyone Hotel location is perfect and the rooms were surprisingly quiet for such a busy area. Wouldn’t hesitate on staying again

Hello, Thank you so much for this review. Looking forward to welcoming you real soon. Mama Loves You !

Dalam Kemitraan dengan TripAdvisor

Peringkat pengguna web

Pengguna web lain yang memberikan peringkat untuk hotel kami

730 ulasan 9.2/10 Lokasi
1.187 ulasan 7.1/10 Kamar
1.739 ulasan 8.9/10 Pelayanan
811 ulasan 9.4/10 Suasana
709 ulasan 7.5/10 Makanan
630 ulasan 6.8/10 Kenyamanan
584 ulasan 8.6/10 Sarapan
380 ulasan 8.1/10 Fasilitas

136 ulasan 9.1/10 Lokasi
311 ulasan 7/10 Kamar
333 ulasan 8.8/10 Pelayanan
142 ulasan 8.4/10 Sarapan
138 ulasan 9.5/10 Suasana
117 ulasan 7.7/10 Makanan
69 ulasan 7.3/10 Fasilitas
68 ulasan 7.7/10 Kebersihan

98 ulasan 9/10 Lokasi
216 ulasan 7.5/10 Kamar
284 ulasan 9.2/10 Pelayanan
120 ulasan 9.3/10 Suasana
93 ulasan 9.3/10 Sarapan
71 ulasan 7.9/10 Makanan
61 ulasan 8.2/10 Fasilitas
58 ulasan 7.1/10 Kebersihan

37 ulasan 9.1/10 Lokasi
67 ulasan 6.7/10 Kamar
89 ulasan 8.7/10 Pelayanan
39 ulasan 8.9/10 Sarapan
29 ulasan 9.2/10 Suasana
26 ulasan 7.7/10 Makanan
21 ulasan 8.1/10 Fasilitas
11 ulasan 7.3/10 Kebersihan

23 ulasan 9.4/10 Lokasi
48 ulasan 7.3/10 Kamar
63 ulasan 9.2/10 Pelayanan
22 ulasan 9.2/10 Suasana
21 ulasan 8.4/10 Sarapan
14 ulasan 8.2/10 Fasilitas
7 ulasan 7.8/10 Makanan
7 ulasan 7.6/10 Kebersihan

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.

Mama Shelter Toulouse bintang 4

Deskripsi

Keistimewaan hotel

Akomodasi kami

MAMA GANDA KECIL

MAMA GANDA MEDIUM

MAMA LARGE GANDA AKSES KURSI RODA

Lokasi hotel

Akses dan Transportasi

Layanan hotel

MAMA RESTAURANT TOULOUSE

MAMA BAR TOULOUSE

MAMA ROOFTOP TOULOUSE

2 sarapan

Pertemuan dan Acara

Ulasan tamu kami

Peringkat pengguna web

Properti kami yang lain di sekitar