Mercure Lyon Charbonnières Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.129 ulasan

Jaminan Harga
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Mercure Lyon Charbonnières Hotel - Image 1
Mercure Lyon Charbonnières Hotel - Image 2
Mercure Lyon Charbonnières Hotel - Image 3
Mercure Lyon Charbonnières Hotel - Image 4
78 bis route de Paris, Route nationale 7, 69260 CHARBONNIERES LES BAINS, France

Deskripsi

Keistimewaan hotel

  • Close to the A6/A7/A89 highways

  • Wellness area with sauna and fitness center (free)

  • Garden with foosball, petanque court and shaded terraces

  • Free private parking / 2 electric vehicle chargers (non-reservable, paid)

  • Green Key certification

Akomodasi kami

Lokasi hotel

Mercure Lyon Charbonnières Hotel

78 bis route de Paris, Route nationale 7
69260 CHARBONNIERES LES BAINS
France

GPS:45.780829, 4.750488

Telepon
Fax +33 4 78 34 88 94

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Cap Ouest

Room with A/C and view of the Monts du Lyonnais, terraces, pétanque area and foosball. Restaurant closed on Saturdays, Sundays and Public Holidays. Exceptional closure from Dec. 24, 2021 to Dec. 02, 2022

Pesan

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Peringkat ALL  4.6/5  1.129 ulasan

Peringkat TripAdvisor  4.0/5  500 ulasan

Good quality hotel

Catatan Tripadvisor 4.0/5

pjmsimmons Bisnis - Ulasan TripAdvisor tersertifikasi

Check in was efficient and the room was excellent with all the usual facilities including nespresso coffee maker. The bathroom was large and clean and the bed comfortable. We had dinner in the restaurant and the staff were very nice and the food good. The location was a little far from anywhere in particular but perfect for us as business travellers. Breakfast was good with the usual choice. I would stay there again and was pleased with the choice.

Excellent. Great stop over hotel

Catatan Tripadvisor 5.0/5

U5709JNstuarts Keluarga - Ulasan TripAdvisor tersertifikasi

Travelling from Calais to Italy, we usually stop in Dardilly but decided to try here. We were pleased we did. Easy to find, good parking and easy check in. Within 15 minutes I’d been served a cold beer and was happy. Used their multi room offer for family. Dinner was good. Food nice, service excellent. Breakfast was well set out and again with a very nice lady on duty. Can’t fault this hotel. Recommended to stop over

No frill, decent location, better than it looks

Catatan Tripadvisor 4.0/5

Mike K Ulasan TripAdvisor tersertifikasi

From the outside I was nervous about what I was getting into, but it was nicer than it looked from the outside. My first impression was that the service was excellent. Very friendly encounters with all the employees. The room was a decent size and comfortable. The thermostat actually worked, which isn't always a given. The breakfast was good with a decent selection. OK location if you're visiting Lyon and don't want to pay the premium to stay in town. My only big downside is that I guess it's a dog friendly hotel because there were two families with their dogs at breakfast, which proceeded to have a barking match. Not before my coffee!

Very comfortable

Catatan Tripadvisor 4.0/5

G7451E0johng Keluarga - Ulasan TripAdvisor tersertifikasi

We stayed here one night en route to the Alps. Since we had booked bed and breakfast we were upgraded to superior rooms and they were very well appointed and comfortable. However like most hotels rooms it was a bit warm for me , the bed was very good. We had dinner and I really enjoyed my St. Jacques with risotto. The dessert was a bit poor but overall I was happy with dinner and the service. The highlight was the breakfast which had a really good buffet with a wide choice of foods, one of the best I have had in a long time. It was not cheap but I would consider staying here again.

Absolutely one of the worst hotels ever…. MERCURE have failed on this one.

Catatan Tripadvisor 1.0/5

stevedavidson2020 Bisnis - Ulasan TripAdvisor tersertifikasi

I arrived at the hotel at 2340 hours after a long drive from Beziers Having just spent 10 Nights at the MERCURE Beziers. I was not greeted with a smile or even a hello…..I am a Gold ACCOR member and I always get a smile and warm welcome at all other MERCURE hotels, ot this one.. I paid for my room and asked if I coulld get a cold beer before going to bed. As an ACCOR member you get a complimentary drink. the female receptionist looked at me sternly and said “ I know you’re an ACCOR Member and that she would give me a voucher for a drink, I was then told the bar was closed. So…no beer. I was then asked (very impolitely) to prove vaccination status which I gladly complied with. I then asked if I could have a business receipt and was told that I would get one in the morning via email. The attitude of this female was nothing short of dismissive, adversarial, denigrating and obtuse. She then left the hotel under the supervision of an even less impressive male. I got to my room and saw it was one of the smallest and dullest rooms ever.. the minibar was empty, there was a light hanging off the bed frame and the room stank of urine. I am not exaggerating at all. I asked the male supervisor if I could have the items for the minibar that I am entitled to…he shook his head and then walked to the kitchen and found some itemsfor the minibar, he was not happy at all. By about 0130 hours I could hear a buzzing noise in the room only to find out the room was full of crickets. One landed on my chest and bite me. I collected several of these quite large crickets and -laced them into a paper cup and then had a shower..I collected my belongings and left the room I informed the male member of staff what had occurred and showed him my collection of brown crickets in the cup. He said it is very normal to have crickets in your room in France! He then turned to walk to his little office. I asked him what time the manager came in and he said 0700. I then sat in the lobby for the night. . The manager arrived and I could see a conversation was being had between the two.The manager then walked straight passed me and checked on the breakfast setup for the morning. I introduced myself and asked him why he ignored me. He said that I should have asked for another room and not sat in the foyer all night! This was probably the worst and least empathic manager ever. I showed him the crickets, obtained a refund and left the hotel. HORRENDOUS HOTEL.AVOID. MERCURE,PLEASE REVIEW THIS HOTEL

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 152 ulasan 9/10 Lokasi
  • 413 ulasan 7.6/10 Kamar
  • 415 ulasan 9/10 Pelayanan
  • 233 ulasan 8.8/10 Sarapan
  • 128 ulasan 8.5/10 Kebersihan

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