Peppers Beacon Queenstown 4 stars

Customer review rating (ALL Rating) 4.0/5 969 reviews

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34 Lake Esplanade, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • We are positioned close to attractions such as TSS Earnslaw and the iconic Skyline Gondola

  • New Zealand is famous for its wine, and Peppers Beacon is close to many world class vineyards

  • Located in the heart of Queenstown, there is an array of shops & restaurants at your doorstep

  • Cook up a storm using our onsite BBQ facilities, available for use between 7am to 9pm

  • For ultimate relaxation, speak to our friendly team about ordering an in-room massage

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x King size bed(s)

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Hotel location

Peppers Beacon Queenstown

34 Lake Esplanade
9300 QUEENSTOWN
New Zealand

GPS:-45.0349, 168.6531

Telephone
Fax +64 3 409 0899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

The Galley

At Peppers Beacon your day begins with a hearty breakfast in The Galley, the resort's breakfast lounge located on the seventh floor, to ensure you are ready for the excitement which awaits you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  969 reviews

TripAdvisor Rating  4.0/5  2,076 reviews

We really enjoyed our stay and great location.

TripAdvisor rating 4.0/5

karren61 Families - TripAdvisor review

Very comfortable 2 bedroom garden suite room. Really lovely but a tiny bathroom for a 2 bedroom apartment. Great access to wifi, tv when we needed to relax. Comfy beds. A perfect location for walking into the city centre and enjoying all Queenstown has to offer.

Kia Ora, we very much appreciate your feedback regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincere apology for the inconvenience. if our bathroom size did not meet your expectation. I am glad to hear you enjoyed your stay in our centrally located hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The Guest Relation Team

Overall disappointing

Customer review rating 2.0/5

Monika Families - Confirmed reviews ALL

We have previously stayed at peppers beacon a few times and the last time being 10years ago, and we loved it. However this time we found our apartment to be dated but much worse is the condition of the bathroom vanities, kitchen window sill where they had swelled from water damage. The shower in the master was incredibly difficult to get into and almost impossible to get out safely. Having a shower was difficult as the shower strayed out and not proper door or atleast a shower curtain to curb the follow of water out of the shower. Tapes in both bathroom and kitchen were stiff and hard to control. Not to mention opening the bathroom door after a shower nearly triggering the sprinkler system. These thing all indicate a place that needs maintenance. Over all it is very disappointing especially the considering we paid approximately $600per night once you included the additional parking cost. I will not be staying here again…overly priced and not up to any decent standards

Dear Ashish G., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

great location

Customer review rating 4.5/5

Douglas S. Couples - Confirmed reviews ALL

very pleasant

Dear douglas S., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well Located

Customer review rating 5.0/5

Robyn S. Friends - Confirmed reviews ALL

I enjoyed my stay very muchI

Dear ROBYN S., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Location But !

Customer review rating 2.0/5

Jeff Families - Confirmed reviews ALL

The room needs an urgent upgrade especially the bathroom vanity also cupboards that don't open or close properly plus a sofa with a dangerous timber exposure in between the cushions. Insufficient instant heating when cold.

Dear Jeff C., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 586 reviews 9/10 Location
  • 994 reviews 6.2/10 Room
  • 500 reviews 7.3/10 Service
  • 15 reviews 5.2/10 WiFi
  • 408 reviews 5.2/10 Comfort
  • 271 reviews 4/10 Amenities
  • 270 reviews 3.6/10 Cleanliness
  • 127 reviews 4.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.