Banyan Tree Samui 5 stars

Dear Cecilia Weiner W, Greetings from Banyan Tree Samui, your Sanctuary for the Senses. Thank you for choosing our property and for taking the time to extend such generous comments. It is always a pleasure to read notes such as yours as it confirms that the hard work, professionalism and dedication of our team has been felt by our guests. From the comfort and design of your Ocean View Pool Villa to the delectable cuisine at our dining venues to the complimentary Thai Boxing classes under the guidance of our Recreation Attendant, Tong; I am thrilled that we were able to exceed your expectations by delivering an experience that will never be forgotten. I have already passed along your comments to your Villa Host and our entire team to serve as added inspiration for them to continue delivering the highest standards of service with their genuine warmness and smiles. Cecilia Weiner W, thank you once again for your stay with us. It would be our sincere pleasure to welcome you back to our Sanctuary for the Senses. With kind regards, Katejiraporn Kaewngarmsa-ard (Apple) Hotel Manager

Dear Starman234, Thank you for your recent stay with us. I am pleased to hear that you enjoyed your holiday amid the tropical splendour of our private setting. It is great that each and every aspect of your stay was amazing. Our Banyan Tree Spa Samui has been recognized around the world as a leader in Asia’s spa industry and our therapists are trained at our Banyan Spa & Wellbeing Academy, in Phuket, to ensure our high standards are met for each guest. It is wonderful that you were impressed with the tender touch of your Spa Therapist, Nee, and that the your Balinese massage treatment left you feeling completely rejuvenated. Starman234, it was a pleasure to welcome you to Banyan Tree Samui and we look forward to welcoming you back to our Sanctuary for the Senses. With kind regards, Katejiraporn Kaewngarmsa-ard (Apple) Hotel Manager

Dear CHolmes5, Greetings from Banyan Tree Samui! Thank you for choosing our resort and for extending your gracious comments regarding your stay. It is wonderful to read that a memorable experience was delivered and that all the elements of your tropical getaway were provided. Our villas have received praise over the years for the design and comfort provided as well as the spacious in-villa pool. It is great that you enjoyed relaxing at your villa and felt some of the personal touches from our Villa Attendants who serviced your villa during your stay. As a Banyan Tree property, we take pride in delivering service excellence at every opportunity, anticipating our guests’ needs and paying the highest attention to details. I have shared your comments with your Villa Host, Chan, as well as our entire team as added motivation to continue offering similar service to that which you received to our future guests. I am thrilled that you were impressed with your dining experiences including the variety of options on offer at our daily breakfast buffet at The Edge; as well as the cuisine and scenic setting of Beachside. It is great that you were able to partake in our various complimentary activities available for our guests including the Aromatherapy Class led by our team at Banyan Tree Gallery Samui. It is great that the personalized room spray has served as a reminder of your time at our resort. Our Banyan Tree Spa Samui is our haven for utter relaxation in the resort and I am glad you visited during your stay for blissful treatments and to experience our hydrotherapy wellness facility, The Rainforest. CHolmes5, thank you once again for your stay and we anticipate welcoming you back in the future for another escape to tropical splendour! With kind regards, Katejiraporn Kaewngarmsa-ard (Apple) Hotel Manager

Dear Mildred S, Greetings from Banyan Tree Samui! Thank you for choosing our resort and we are grateful for your kind words. From our scenic and serene setting to the comfort and cleanliness of your pool villa to the excursion to discover of our destination under the care of our Land Excursions Host, Note, and our Driver, Adam; to the overall tranquility of our secluded setting overlooking our private bay; I am delighted that all combined to create a relaxing and rejuvenating experience for you. It is wonderful that you were impressed with bespoke elements of our resort that created memorable days from morning until evening. It is cherished moments such as these that warms our hearts and fills us with pride in creating exceptional experiences for our guests. Creating a serene and pleasant space for our guests to relax and unwind is one of our top priorities, and we are thrilled that our efforts have met your expectations. Your kind words are truly appreciated and serve as a great motivation for our team to continue delivering exceptional experiences to all our valued guests. It is fantastic that you found our entire team to be warm and attentive as well as to provide service from the heart while caring for your each and every need. As a Banyan Tree property, we emphasize a ‘high touch, low tech’ delivery of service excellence and it is a pleasure to read that you were delighted with the various special touches provided throughout your stay from your Villa Hosts, Dada and Anna; our Housekeeping team including Tukta and Boy; as well as our entire team. Mildred S, thank you once again for choosing our resort. Kindly accept my deepest thanks and gratitude to you for kind remarks. We anticipate welcoming you on a future occasion and providing you with another blissful escape to paradise. With kind regards, Katejiraporn Kaewngarmsa-ard (Apple) Hotel Manager

Dear louisa5870, Thank you for your recent stay with us. I am pleased to hear that you enjoyed your holiday amid the tropical splendour of our private setting. It is great that each and every aspect of your stay was amazing. I have already passed along your comments to her along with your Villa Host, Dada, and our entire team to serve as added inspiration for them to continue delivering the highest standards of service with their genuine warmness and smiles. Our Banyan Tree Spa Samui has been recognized around the world as a leader in Asia’s spa industry and our therapists are trained at our Banyan Spa & Wellbeing Academy, in Phuket, to ensure our high standards are met for each guest. It is wonderful that you were impressed with the tender touch of your Spa Therapists, Lek, Massy and May; and that the treatment left you feeling completely rejuvenated. louisa5870, it was a pleasure to welcome you to Banyan Tree Samui and we look forward to welcoming you back to our Sanctuary for the Senses. With kind regards, Katejiraporn Kaewngarmsa-ard (Apple) Hotel Manager