hotelF1 Marseille East La Valentine 1 star

Customer review rating (ALL Rating) 3.7/5 366 reviews

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117 Traverse de la Montre, ZAC de Valentine, 13011 MARSEILLE, France

Description

Hotel extras

  • Green Key certificate

Our accommodation(s)

Hotel location

hotelF1 Marseille East La Valentine

117 Traverse de la Montre, ZAC de Valentine
13011 MARSEILLE
France

GPS:43.294903, 5.479747

Telephone
Fax +33 4 91 44 06 51

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  366 reviews

TripAdvisor Rating  2.5/5  71 reviews

According to the price, no extra

Customer review rating 2.5/5

Unnamed Friends - Confirmed reviews ALL

I knew it would be a bit rough because it's cheap, sadly the second day we had no hot water in the shower so I travel back home with my hat on to cover my messy hair😣😅 The cigarette smell is not an urban legend😕 The staff was very nice and welcoming, that's a real plus.😌

Dear CLARISSE M., Thank you for taking the time to tell us about your experience at the hotelF1 Marseille Est La Valentine (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. or hot water, we had a breakdown Sunday evening in our boiler room At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

not bad but they charge you extra i dont know why

Customer review rating 2.5/5

Ali N. Friends - Confirmed reviews ALL

they charge me extra and they did not give me any towel and toilette paper which is so weird

Dear ALI N., Thank you for taking the time to tell us about your experience at the hotelF1 Marseille Est La Valentine (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Hello, the supplement is the tourist tax. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Convenient for 1 night, 1 person! Nice manager upon check in!

Customer review rating 2.5/5

W L. Solo - Confirmed reviews ALL

I needed 1 night to get away from home, due to many guests invited! Hotel was well located, nearby, ... A bit expensive for a 1 star, 45Euros ... Heavy smoke smell in the room! Ashes all over! Even though rooms are non smoking! Come on HotelF1, you know in France people will smoke regardless!!! Be more strict with these lowlifes! Smoke detectors, police, fines, ... This is France!

Dear WALID L., Thank you for taking the time to tell us about your experience at the hotelF1 Marseille Est La Valentine (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Terrible

Customer review rating 0.5/5

D. F. Solo - Confirmed reviews ALL

Not clean , staff is rude , terrible! I did not stay i payed and i left I’m claiming à reinburse

As expected for the price

Customer review rating 3.5/5

Ali Friends - Confirmed reviews ALL

Basic hotel, which met the needs of the group staying.

Dear ALISON T., We very much appreciate your comments regarding your stay at the hotelF1 Marseille Est La Valentine (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 144 reviews 6.8/10 Location
  • 348 reviews 4.3/10 Room
  • 249 reviews 8.3/10 Service
  • 216 reviews 3.3/10 Comfort
  • 199 reviews 4.6/10 Cleanliness
  • 90 reviews 7.6/10 Value
  • 60 reviews 5.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.