Fairmont Chateau Lake Louise 5 stars

Customer review rating (ALL Rating) 4.7/5 7,354 reviews

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Fairmont Chateau Lake Louise - Image 1
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111 Lake Louise Drive, T0L 1E0 LAKE LOUISE, Canada

Description

Hotel extras

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • Banff National Park and the Beehive at your doorstep; outdoor activities at your fingertips

  • A heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Our accommodation(s)

Hotel location

Fairmont Chateau Lake Louise

111 Lake Louise Drive
T0L 1E0 LAKE LOUISE
Canada

GPS:51.416787, -116.212386

Telephone
Fax +1 403-522-3834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,354 reviews

TripAdvisor Rating  4.4/5  10,684 reviews

Certificate of excellence 2025

Winter at Lake Louise

TripAdvisor rating 5.0/5

sc52017 TripAdvisor review

We love this part of Canada. We have never been there in winter. We have stayed at the hotel before, but it was many years ago. A lot of changes since then. We have always wanted to go back and stay in the winter. It was magical. Waking on the frozen lake was surreal. It was a special anniversary so we decided we would splurge for this trip. We booked a lake view one bedroom suite. I have to say the initial suite we were taken to was very disappointing. You had to stand right in front of the windows to see the lake from the living room and bedroom window was high up and small making the room dark. Sorry but I forgot that room#. We were able to change rooms. It had walls of windows in both rooms. The bathroom was large and well laid out. I think it has to be one of best rooms in the hotel (#619). Every person we came in contact with from front desk, concierges, housekeeping, restaurant servers were wonderful. The attention to detail, to service, to making sure your visit was the best it could be was first class. Yasmin,(front desk) Chris (housekeeping), Kenny and Marion (Louiza Restaurant). Alexandra Bentham & Alex Keogh (Suite VIP Concierges) had contacted up several times before arrival asking if there was anything they could do or arrange for our stay. They had desserts and flowers waiting for us in our suite. Then there is the most amazing, wonderful Rosh Thapa (Front Desk Asst Mgr). The amount of time he spent with us to change to a different suite and making sure everything was taken care of and handled flawlessly was incredible. He made this special trip absolutely the best. The one big disappointment though was the change the hotel did some years back by taking away the amazing open area by all the large windows facing the lake, which is now the Fairview Bar and Restaurant. That whole area was open to guests to sit, relax, visit. You could enjoy a cup of tea/coffee or a drink. There were also different types of musicians at different times. It was so enjoyable to relax and just look at the amazing scenery without the large volume of the day trippers. As noted in several reviews that can take away of some of the enjoyment because of the crowds around the lake and the various trails available. We've experienced it before. We just happened to pick the perfect time on this trip. Very, very light on non-guests. Highly recommend this is a place you put on your list. The amazing beauty of this location will take your breath away. The people who work there make your stay the best you will ever have.

Customer review rating 5.0/5

Samia O. Couples - Confirmed reviews ALL

I wrote this review on Trip Advisor. It was my husband's birthday and we were staying there for one night. we checked in at noon and got early check in (which was amazing) and we got chosen as "member of the day". What followed was tailored, dedicated service from Lina at check-in who was so welcoming, to Sonya who served us at our afternoon tea reservation. We felt like "VIP" the whole trip and we appreciated everyone's kindness and warm welcome. The food was amazing, the upgraded room with a view was magical. HUGE shout out to Sonya again for being so knowledgeable in the tea/food recommendations she made with such elegance and confidence. She was more like a gracious host than a server. I cant speak highly enough about the amazing experience we had. Thank you for making my husband's birthday a super memorable one.

Good Day; Thank you for sharing such a wonderful review of your recent stay with us. We are delighted to know that your husband’s birthday celebration was so memorable and that your time at Fairmont Château Lake Louise felt truly special. Thank you for choosing to stay with us and for your heartfelt recommendation. We look forward to welcoming you back for another exceptional visit in the future. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Michael &. C. M. Families - Confirmed reviews ALL

We were on a family vacation parents, grandparents, and grand kids. We had a wide variety of activities we wanted to do and the Hotel staff was very helpful in making all our wishes come true

Good Day; Thank you for sharing your feedback following your family vacation with us. We are pleased to know that our team was able to assist with your various plans and help make your stay enjoyable for guests of all generations. Your kind mention of Georgie at the Front Desk is sincerely appreciated, and we are glad her warm and helpful service made a positive impression. We hope to welcome you and your family back to Fairmont Château Lake Louise in the future. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 4.5/5

Nimade K. Families - Confirmed reviews ALL

Amazing experience, beautifull room and window lake view. Room are clean, amazing staff . Everythings perfect.

Good Day; Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed an amazing family stay and that the beautiful room, lake views, and attentive service from our team made such a positive impression. It is wonderful to know that your dining experiences and overall visit met your expectations, and we truly appreciate your recommendation. We look forward to welcoming you back again soon. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Lori J. P. Families - Confirmed reviews ALL

Fancy, very nice complimentary chocolate. Magnificent building and location. Very friendly and helpful staff.

Good Day; Thank you for sharing your wonderful feedback. We are pleased to hear that you enjoyed a comfortable family stay and appreciated the elegance of our property, the magnificent location, and the thoughtful complimentary chocolate. It is especially rewarding to know that our team made such a positive impression with their friendly and helpful service. We truly value your recommendation and look forward to welcoming you back for another exceptional visit. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

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Other web-users rate our hotel

  • 2,385 reviews 9/10 Location
  • 3,723 reviews 8.4/10 Room
  • 4,393 reviews 9.1/10 Service
  • 28 reviews 6.3/10 WiFi
  • 2,034 reviews 7.2/10 Food
  • 855 reviews 5.1/10 Comfort
  • 826 reviews 5.1/10 Value
  • 428 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.