ibis Gent Centrum Opera 3 stars

Customer review rating (ALL Rating) 4.3/5 1,515 reviews

Best price
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ibis Gent Centrum Opera - Image 1
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Nederkouter 24, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

Our accommodation(s)

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 GENT
Belgium

GPS:51.04849, 3.721254

Telephone
Fax +32 9 223 59 07

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,515 reviews

TripAdvisor Rating  4.0/5  122 reviews

Well located, just next to the P4 bus stop, but also well located for the interesting sights of Ghent

Customer review rating 4.0/5

Anne A. Friends - Confirmed reviews ALL

Well located, just next to the P4 bus stop, but also well located for the interesting sights of Ghent. The breakfast was value for money

Dear Anne, We would like to thank you for this review about your recent experience in our hotel. We are pleased to hear that you found our location advantageous, ideally situated next to the P4 bus stop and close to the prime sights of Ghent. It is delightful to know that you found our breakfast to be good value for money, aligning with our aim to provide enjoyable dining options. However, we regret that the noise from a nearby room impacted your stay. We understand that peace is essential, especially for guests looking to rest during the day. While our central location in the vibrant city of Ghent can occasionally lead to external noises, we offer earplugs at reception to help ensure our guests' comfort. Regarding the room size, we acknowledge that our urban location influences the compact nature of our rooms, designed to be cozy yet functional. Thank you for choosing ibis Gent Centrum Opera and for your constructive comments, which are invaluable in our continuous efforts to enhance guest satisfaction. We hope to welcome you back. Best wishes, Christopher Cabri, Deputy Manager

Overnight Only

Customer review rating 4.0/5

Roger C. Couples - Confirmed reviews ALL

Acceptable overnight stop

Dear Roger, Thank you for taking the time to review your stay. It is wonderful to learn that our online booking system facilitated your reservation process smoothly. We regret to hear that the guidance provided for our parking facilities did not meet your expectations. For future stays, we aim to ensure that clear information regarding the location of our parking is communicated prior to our guests' arrival. Additionally, we appreciate your candid feedback on the size of the croissants served at breakfast. Our commitment to guest satisfaction includes taking such details into account, and we will look into how we can improve our offerings to enhance the overall experience. We hope that your stay was otherwise comfortable and that ibis Gent Centrum Opera served as a convenient stopover for your travels. Our central location and various amenities are designed to provide a pleasant and restful stay for all our guests. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Christopher Cabri, Deputy Manager

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Clean, comfortable and pleasant stay. Impressed with the Breakfast. A little more leg room in the bathroom would of welcome, although as a less large person this wasn't much of an issue for myself.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that our breakfast selection met your expectations and contributed to a pleasant start to your day. We regret to hear that the bathroom size did not entirely meet your satisfaction. Our hotel is designed to offer a functional and efficient space for our guests, and we apologize if this aspect did not match your preferences. Furthermore, we recognize the inconvenience you experienced with the back clearing. Although not entirely clear, we understand that any difficulty during your stay is a matter of concern and we are looking into ensuring all aspects of guest comfort are addressed seamlessly. Despite these concerns, it is reassuring to know that you found our accommodation to be clean and comfortable. We take pride in maintaining a high standard of cleanliness and guest comfort at ibis Gent Centrum Opera. We hope to welcome you back. All the best. Christopher Cabri, Deputy Manager

Friendly, clean, lovely breakfasts

Customer review rating 4.5/5

Andrew F. Couples - Confirmed reviews ALL

Good visit, close to city centre, nice bar with reasonable food

Dear Andrew, Thank you for taking the time to review your stay. We are delighted to hear that you enjoyed the prime location of our hotel, which serves as a convenient gateway to explore the historical heart of Ghent. Our team is also heartened by your recognition of their friendliness, as guest satisfaction is a cornerstone of our hospitality ethos. Moreover, it is gratifying to know that our breakfast offerings contributed to a lovely start to your day. We take pride in maintaining high standards of cleanliness and are gratified that you noticed our efforts. Your positive feedback regarding our sustainable development initiatives is equally encouraging, as we continuously strive to improve our eco-friendly practices. Furthermore, we're pleased that you are a member of our ALL – Accor Live Limitless loyalty programme and that you value the benefits it offers. Your endorsement of our programme is much appreciated, and we hope you continue to enjoy the advantages it provides. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Christopher Cabri, Deputy Manager

Room not clean and cloths left in room from previous occupant

Customer review rating 0.5/5

Mr K. L. Business - Confirmed reviews ALL

i booked your hotel as it was recommended by my customer i was visiting , after checking into my room and getting ready to go out i moved a stool below my TV and found a pair of old socks at the back of the stool , this had clearly not been moved by the cleaner , around the edge of the carpet was very dusty and had not been hoovered , i went down to reception and told them this was not good enough for what i had paid . When i got back the socks had gone but the room was still dusty . the room was hot , i tried to put the Air conditioning on but there was not clear instructions , so opened the window . The next morning i again said about the room but after working all day it still hadn't been cleaned properly as the just was still there , no one seemed bothered and just shrugged there sholders I expected some sort of credit back from you group ( But Nothing )

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Other web-users rate our hotel

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  • 33 reviews 7.4/10 WiFi
  • 1,240 reviews 2.5/10 Comfort
  • 839 reviews 9.1/10 Breakfast
  • 477 reviews 7.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.