Mantra Crown Towers Surfers Paradise bintang 3

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.145 ulasan

Mantra Crown Towers Surfers Paradise - Image 1
Mantra Crown Towers Surfers Paradise - Image 2
Mantra Crown Towers Surfers Paradise - Image 3
Mantra Crown Towers Surfers Paradise - Image 4
5 19 Palm Avenue, 4217 SURFERS PARADISE, Australia

Deskripsi

Keistimewaan hotel

  • Tropical lagoon pool & heated kids' pool

  • Only 100m to Surfers Paradise Beach

  • Secure undercover parking

  • Self-contained apartments with a private balcony

  • On-site gym so you never have to miss a workout

Akomodasi kami

Lokasi hotel

Mantra Crown Towers Surfers Paradise

5 19 Palm Avenue
4217 SURFERS PARADISE
Australia

GPS:-27.995663, 153.428385

Telepon
Fax +61 7 5555 9998

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Pusat kebugaran
  • Wi-Fi
  • Properti 100% Bebas Rokok

3 kolam renang

There's plenty of ways to make a splash, with two outdoor pools and an indoor heated pool. The kids will love the children's pirate ship with it's own waterslide, sandy beach and water fountains.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  1.145 ulasan

Peringkat TripAdvisor  4.0/5  3.246 ulasan

Great facilities near town

Catatan Tripadvisor 4.0/5

Kate M Keluarga - Ulasan TripAdvisor tersertifikasi

Huge apartment, great beds, full sized kitchen and laundry. Beautiful pool areas and kiosk with yummy food and good coffee! Great Thai restaurant downstairs. On the edge of Surfers, light rail stop outside hotel.

Dear Kate, Thank you for the lovely feedback. Glad to know you enjoyed your stay with us & enjoyed all the facilities the resort has to offer. We look forward to welcome you back again. Kind regards

Stay away!

Catatan Tripadvisor 1.0/5

DayTrip633242 Ulasan TripAdvisor tersertifikasi

Terrible do yourself a favour stay somewhere else !! Rooms are filthy staff are not helpful could care less about your stay Our shower was filthy had mould everywhere hairs all through the shower Dirty nappy was found on verandah prior to our check in Just bad!

Disappointing, dated & run-down

Catatan Tripadvisor 2.0/5

Familyontour2024 Ulasan TripAdvisor tersertifikasi

Extremely disappointing. Walked into first apartment on floor 14 and it stank of grease. Room was dirty, rubbish wrappers under the beds, headboards graffitied, carpet frayed. Very dated. Requested a swap at reception, they seemed unsurprised like this was a regular occurrence. We met another family in the lift on the way down who had just arrived and were doing the same thing, disgusted at their room. Next room was a little better but still nothing like the advertised photos. No attractive decor at all and no character. Scuffed walls and dated. Mattresses heavily stained and the protector on king bed only single side so couldn't even cover the awful stains. No breakfast service or bar operating in the lobby anymore, just a vast open space with strange wooden characters dotted around. Perhaps in its hey-day it was bustling, now just vacant & depressing. Pool cafe only took cash and limited options, no healthy choices. Kids pool and inside pool were ok but main pool absolutely ice cold and unusable, needs some heating. Shade sail over playground heavily stained with mould. Towels, both room + pool, weren't changed for the duration of our 7 night stay and room not serviced, have never heard of this for an 8 day stay. Lifts often out of order and waited a long time for them. One had cracked mirror so was covered with smelly dark green cloths all around, they couldn't even close it off as another lift wasn't working. Paid for ocean view but could hardly see the ocean. I'm so surprised Accor has put their name to this place.

Not the best

Catatan Tripadvisor 2.0/5

E7577AWjoshuab Ulasan TripAdvisor tersertifikasi

Stayed at the Mantra Crown Towers for 3 nights in April. The staff at the desk were friendly and the Thai restaurant was incredible, but that was it. The lobby looked like the inside of an abandoned cruise ship, with no life or personality at all. We booked a 3 bedroom apartment, and the second we reached the floor an overwhelming stench of vomit and rubbish hit us. Our room looked nothing like the advertised photos, the floors had not been vacuumed from the previous occupants, the locks to the balcony doors were broken, which was a major concern with 3 young children. There were food scraps left all over the balcony floor. 4 towels between 2 bathrooms for the 6 guests that were stated on the booking. Large kitchen knives left in the second draw that were easily accessible for children and the dishes were dirty. The pools were big and the kids pool area was fun for the little ones (be careful as the slide is very fast) but the small kiosk was closed during its supposed opening hours with the signs inside saying it was open from 7am. The beds were comfy enough and the view was beautiful looking right over the beach. A 7 Eleven was across the road and Cavill Ave was only a few minute walk away for your shopping and entertainment. If you drive a car, there is onsite underground parking but the mantra spaces for guests were extremely limited. I wish this place lived up to the price that we paid and the photos that are shown as it has so much potential to be great which it once would have been.

Dear Josh, Thank you for the feedback. We will try to improve on our product & services. Kind regards

Awesome views great location

Catatan Tripadvisor 4.0/5

jojothephysio Keluarga - Ulasan TripAdvisor tersertifikasi

The 3 bedroom apartment suited us well and had great views and location awesome for surfers paradise energy, the fantastic looking pool was very cold but the indoor pool and sauna were great. No food options attached to hotel a cash only pool side kiosk and separate Thai restaurant nearby.. the wifi was either non existent or very slow which was frustrating for all. Staff were fabulous

Dear Guest, Thank you for the lovely feedback. Glad to know you enjoyed your stay with us. We have noted the constructive feedback & will work towards improvement. Once again thank you & we look forward to welcome you back at Mantra Crown Towers Surfers paradise. Kind regards Aditya

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 488 ulasan 9.4/10 Lokasi
  • 929 ulasan 6.1/10 Kamar
  • 465 ulasan 7.3/10 Pelayanan
  • 47 ulasan 3.3/10 Internet
  • 477 ulasan 9.1/10 Kolam
  • 400 ulasan 3.1/10 Kebersihan
  • 292 ulasan 3.5/10 Suasana
  • 31 ulasan 2.9/10 Sarapan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Surfers Paradise

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (termasuk PPN dan pajak liburan) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.