Sofitel Auckland Viaduct Harbour bintang 5

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.318 ulasan

Sofitel Auckland Viaduct Harbour - Image 1
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Deskripsi

Keistimewaan hotel

  • Lokasi tepi perairan spektakuler

  • 1 restoran, 1 bar, dan kafe santap al fresco

  • So Spa pemenang penghargaan

  • 1 restoran, 1 bar, dan kafe santap al fresco

  • 5 ruang rapat butik

Akomodasi kami

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Lokasi hotel

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 AUCKLAND
Selandia Baru

GPS:-36.844868, 174.757385

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  1.318 ulasan

Peringkat TripAdvisor  4.5/5  3.643 ulasan

Sertifikat keunggulan 2023

Well located

Catatan Tripadvisor 5.0/5

Rosco_FNQ Couples - Ulasan TripAdvisor tersertifikasi

Stayed here whilst in Auckland and found it to be up to the Sofitel standard. Check in was seamless and room well appointed. In room espresso available and beds were very comfortable. Extensive breakfast available downstairs including continental and hot buffet. Dining in the restaurant was great albeit not an extensive menu. Service and food were excellent.

Fantastic stay

Catatan Tripadvisor 5.0/5

My-Bella-Puka Ulasan TripAdvisor tersertifikasi

Luxury from the moment you arrive. Valet parking is available. Seamless and friendly check-in. Staff friendly and helpful. Rooms are beautiful. Choice of city or atrium views. Everything about the room is great. Luxury bathroom, spacious layout, mist comfy bed, pillow service, bathroom splendid. Hotel restaurant is the best, cocktail bar on site. Hotel has lots of longe areas to relax in and have a snack or drink. Spa on site. Highly recommend this hotel.

Mixed Feelings

Catatan Tripadvisor 4.0/5

KingyOE Couples - Ulasan TripAdvisor tersertifikasi

I would have gone a 5 for the accommodation but downgraded to a 4 because of the underwhelming breakfast. The arrival and check in was excellent. Our room was nice and as we expected. Nice size, good amenities, clean, nice shower etc. overall it was great. Breakfast for a top hotel was not good. Four of us had breakfast and we all commented negatively about it. Our waiter had trouble taking our order which was simple. One order arrived completely wrong and served by another member of the waiting staff. We tried to let her know it was completely the wrong dish and must be someone else’s but after going round in circles my friend decided to accept what was placed in front of him as there was a communication and language problem. The hot dishes on the buffet were poor. Some empty and others badly presented and not warm. Being a Saturday I’m wondering if they had a stand in Chef on??? For $52 per head for the breakfast that we were served, I would suggest you go to a local cafe or maybe round the corner to the Grand Hyatt where I have stayed and thoroughly enjoyed the breakfast. In short. The accommodation and service during checkin and out was excellent, rooms great, ambiance and location excellent……. But I don’t recommend the breakfast. I would definitely stay here again but wouldn’t bother with the breakfast again and would go to somewhere local.

Moldy and dated hotel

Catatan Tripadvisor 2.0/5

Traveler05220829 Ulasan TripAdvisor tersertifikasi

Our room had mold all over the bathroom - in the shower & even coming out from under the mirror; the mirror mold appeared to be black mold. There are stains on the curtains, wall paper is peeling from the walls etc. It feels “tired” & no amount of dim lighting and fancy finishes can hide that. The location is decent if you are wanting to explore the area. Staff was average but not overly accommodating when we needed it, which was rather disappointing. Would not recommend you stay here until they make necessary improvement for guest safety - like removing mold from bathrooms.

Sofitel Auckland

Catatan Tripadvisor 4.0/5

SavvyJudge Couples - Ulasan TripAdvisor tersertifikasi

Very lovely, elegant hotel with the perfect downtown location. Some minor fixes and it could be a 5 star…i.e. update the heating/cooling system, new carpets, proper technicians providing spa service, valets at door during evening hours…etc. Overall, however, pleased and would consider staying here again on my return to Auckland.

Thank you for taking the time to tell us about your experience at the Sofitel Auckland Viaduct Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Specially the comments in regard to the technicians in the Spa is concerning so is the heating cooling system. We are working on the process in order to get this fixed. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Reto Borer

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 274 ulasan 9/10 Lokasi
  • 626 ulasan 7.1/10 Kamar
  • 695 ulasan 7.4/10 Pelayanan
  • 8 ulasan 2.6/10 Internet
  • 226 ulasan 6.5/10 Makanan
  • 167 ulasan 7.8/10 Sarapan
  • 155 ulasan 8.2/10 Suasana
  • 118 ulasan 5.9/10 Kebersihan

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