Pullman Auckland Hotel & Apartments bintang 5
Catatan tamu Avis (Peringkat ALL) 4.3/5 248 ulasan
Corner Waterloo Quadrant, & Princes Street
SKYBUS: SKYBUS - Airport 10 Customs Street East
AUCKLAND INTERNATIONAL Pada 23km / 14,29 mil - Antar Jemput bayar
AUCKLAND INTL Pada 21km / 13,05 mil
AUCKLAND FERRY Pada 0,85km / 0,53 mil
STATE HWY NORTH Pada 0,6km / 0,37 mil
STATE HWY SOUTH Pada 0,6km / 0,37 mil
BRITOMART TANSPORT Pada 0,8km / 0,5 mil
Check-in dari - Check out sampai
The Café, adl sebuah restoran makanan internasional yg buka sepanjang hari & mencerminkan keelokan kota New York. Terletak selantai dg lobi hotel, restoran ini menawarkan hidangan bermanfaat yg dimasak dg bahan segar di dapur terbuka. Sungguh mengesankan.
Ulasan tamu kami
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
Good stay, breakfast needs improvement
Catatan Tripadvisor 4.0/5
justinh836 Keluarga - Ulasan TripAdvisor tersertifikasi
Nice stay, great room, great pool and spa. The breakfast was average at best. Cold sausages ( not sure if yhey were cooked), cheese was sitting there so long it had a skin on it. Chaotic staff with no direction. Maybe out of practice after covid? We cancelled the breakfast for the 2nd morning.
Kia ora Justin, Thank you for your review! We're thrilled to see that you enjoyed your stay with us and could take advantage of all our facilities. We're terribly sorry however to see that you were disappointed with the breakfast. We usually receive praises on the quality of our breakfast and we are so sorry it was not the case this time. Rest assured that we will be addressing this. We hope to welcome you another time for a perfect stay! Justine & The Pullman Auckland Family
Great Family Stay
Catatan Tripadvisor 5.0/5
Katylaidlaw1 Ulasan TripAdvisor tersertifikasi
Great service and accommodation. Children loved it and staff were very accommodating. Children enjoyed the breakfast and the swimming pool. It was great to have adjoining rooms for peace of mind with children.
Kia ora! We are so pleased to see that you had a great family time with us! Fun in the pool and delicious breakfast buffet are indeed the perfect mix for a great weekend. Thank you for this great review, we hope to welcome you again soon! Justine & The Pullman Auckland Family
Nice but very overpriced
Catatan Tripadvisor 3.0/5
JayneP169 Couples - Ulasan TripAdvisor tersertifikasi
Nice Spacious room, huge bathroom, super comfy bed, so quiet had amazing sleep. But - The Restaurant was terrible! Buggered up our order, food was cold and very average and way overpriced, service was slow and staff appeared very untrained. Buffet Breakfast was below average and overpriced to. Definitely won’t be in a hurry to stay here again, I’ve stayed at much better places in Auckland in way better locations for half the price.
Kia Ora Jayne, Thank you very much for sharing your recent experience with us. Every feedback is a gem and we appreciate that you took the time to share it. We're terribly sorry that your experience at the restaurant was disappointing. This certainly does not reflect our standards of service here at Pullman Auckland. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We sincerely hope that we can welcome you again so we can show you that this was just a one off. Please feel free to contact me at firstname.lastname@example.org and I will organise your stay with our undivided attention. Justine & The Pullman Auckland Family
Mixed Emotions about Apartment
Catatan Tripadvisor 3.0/5
ShaunScotland Ulasan TripAdvisor tersertifikasi
Good Stuff. Huge apartment. Very Clean Super comfortable bed. Car was delivered on time Bad Stuff Due to covid and the hotel under a renovation a unique approach was taken to booking in and getting room keys. Had to wait outside in car on side street with no dedicated parking and then phone a number and wait for help to arrive and take bags into reception while car was taken away. Leaving was same hassle. Could not take lift directly down to garage and load bags directly into car. Instead had to drag outside down stairs and into street. Why Pullman does not take over a car park floor and allow people to come and go under cover, makes no sense. But for me the biggest issue, was the lady behind the reception desk who dealt with guests, did not wear a mask, yet we as customers had to obey all rules. very Strange.
Kia ora Shaun, Thank you for your review, we appreciate your feedback. We're glad to hear that you enjoyed the comfort of the Apartment but sorry that your stay was not perfect this time. We will be reopening very soon the hotel with full facilities so what you've experienced will certainly be a one off. Mask is mandatory for our Team under the New Zealand traffic light regulations as well as the Accor ALL SAFE protocols. What happened is extremely unusual and we took the necessary measures to prevent a similar situation to happen again. Thank you again for your feedback and we hope that we can welcome you again soon so we have another chance to shine. Justine & The Pullman Auckland Family
Comfortable, good service
Catatan Tripadvisor 4.0/5
Kezzaj17 Ulasan TripAdvisor tersertifikasi
We stayed here after our international flight was arriving too late to travel straight home. The check-in procedure is a bit awkward at the moment as you have to go down the street but as we were on an international flight, we didn't get the email or phone call regarding the procedure until we were at the hotel. The staff were really good helping us though and really looked after us. We booked a 2 bedroom apartment as we had our teenage children and the rooms were comfortable and very clean. We were very tired from travelling so just ordered room service for dinner and the food was very good. Hot and tasty and filling. We ordered breakfast the next day and they were also very good. Would definitely stay here again.
Kia ora! Thank you for your lovely review. It is unfortunate your flight was delayed but we're pleased we could welcome you and become your favourite place to stay in Auckland in the future! Our entrance is indeed temporarily located on 6 Princes Street. We look forward to welcoming you again with your family and we will make sure we send you all information to make your visit a pleasant one. Justine & The Pullman Auckland Family
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