Pullman Auckland Hotel & Apartments bintang 5

Catatan tamu Avis (Peringkat ALL) 4.3/5 4.116 ulasan

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Deskripsi

Keistimewaan hotel

  • Di jantung kota Auckland, dekat dari transportasi umum

  • Luxe Spa serta Jacuzzi, ruang uap, dan sauna

  • Fasilitas gym berperalatan lengkap dengan teras luar-ruang besar

  • 16 ruang pertemuan dinamis

  • 324 kamar, suite, dan apartemen dengan pemandangan kota dan pelabuhan

Akomodasi kami

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Lokasi hotel

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, & Princes Street, POBOX 106013
1010 AUCKLAND
Selandia Baru

GPS:-36.848281, 174.770271

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

TAPESTRY DINING

The Café, adl sebuah restoran makanan internasional yg buka sepanjang hari & mencerminkan keelokan kota New York. Terletak selantai dg lobi hotel, restoran ini menawarkan hidangan bermanfaat yg dimasak dg bahan segar di dapur terbuka. Sungguh mengesankan.

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Cari tahu selengkapnya

Peringkat ALL  4.3/5  4.116 ulasan

Peringkat TripAdvisor  4.2/5  3.405 ulasan

Sertifikat keunggulan 2025

Very disappointing and unacceptable experience.

Catatan Tripadvisor 1.0/5

Meander53197128129 Ulasan TripAdvisor tersertifikasi

We were two families staying at the hotel from 22nd December for two nights, and our booking included breakfast. During check-in, the reception staff clearly informed us that breakfast starts at 6:00 AM. On our checkout day, we had an early departure at 6:15 AM, so we planned accordingly. We waited in the lobby and entered the breakfast area at 6:00 AM, only to be told that breakfast would start at 6:30 AM instead. Understanding the situation and traveling with kids, we politely requested some fruits or light items so we could leave on time. The hotel staff initially agreed and were cooperative. However, the situation suddenly worsened when a manager named Amitkumar intervened. His behavior was extremely rude, arrogant, and disrespectful. Without even understanding the issue or listening to us, he bluntly told us to come back after 6:30 AM. His tone and attitude toward paying guests—especially families with children—were completely unacceptable and unprofessional. Because of this, we left the hotel at 6:15 AM without breakfast, despite having paid for it. Later, Mr. Amitkumar came and apologized, admitting that his own staff had misinformed us about the breakfast timing. My question is simple: 👉 Why should guests be treated rudely before the facts are even checked? 👉 Why should we tolerate arrogance and disrespect from a hotel manager? We behaved with dignity and restraint. We could have responded harshly or insulted him, but we did not. Respect goes both ways. Adding to the disappointment, we are Accor hotel members, and this is absolutely not the level of service or courtesy expected from a brand of this standard. I strongly feel that: • A written apology is required from Mr. Amitkumar • Proper training is needed on guest handling and communication • Such behavior should not be tolerated in a premium hotel This experience left a very bad impression, and unfortunately, I would not recommend this property based on how guests are treated when issues arise.

Good for a family stay.

Catatan Tripadvisor 5.0/5

655rohitm Ulasan TripAdvisor tersertifikasi

One of the most elaborate breakfast in Auckland . Location of the hotel is OK. Rooms are spacious and comfortable. Good for a family stay .

Family Xmas Staycation 🎄

Catatan Tripadvisor 5.0/5

Mark L Ulasan TripAdvisor tersertifikasi

Essence of Pullman is present, along with the calm inviting atmosphere. Awesome stay. Thankyou Dylan Chris Anaia Komal

Exceptional Service and Memorable Experience

Catatan Tripadvisor 5.0/5

Haitham_Canawati Ulasan TripAdvisor tersertifikasi

We recently hosted an event at Pullman Auckland, and the experience was outstanding from start to finish. Dorothy, who managed our event, was absolutely fantastic — professional, attentive, and ensured everything ran smoothly. The entire team went above and beyond, from the welcoming concierge to the banqueting and AV teams. The food was delicious, and the desserts were a highlight! Our guests left happy and impressed — truly a five-star experience. Highly recommended!

the End of the Year lunch

Catatan Tripadvisor 5.0/5

W9344EUvictoriat Ulasan TripAdvisor tersertifikasi

We organised the End of the Year lunch at the Tapestry Restaurant and would like to express our sincere thanks to the Tapestry team. Everything was absolutely amazing — the food was delicious (the chef is remarkable!), the service was outstanding, and the atmosphere was delightful. A special thanks going to the administrative team for looking after our group, attending to every detail, and accommodating all the last-minute amendments. Thank you, team — we are very much looking forward to coming back.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 976 ulasan 9.1/10 Lokasi
  • 2.164 ulasan 7/10 Kamar
  • 2.355 ulasan 8.7/10 Pelayanan
  • 54 ulasan 5.8/10 Internet
  • 707 ulasan 8.4/10 Sarapan
  • 559 ulasan 7.6/10 Kebersihan
  • 457 ulasan 9.3/10 Kolam
  • 388 ulasan 9.1/10 Kebugaran/olah raga

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