ibis Chennai City Centre 3 stars

Customer review rating (ALL Rating) 3.9/5 1,473 reviews

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ibis Chennai City Centre - Image 1
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690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,, 600006 CHENNAI, India

Description

Hotel extras

  • Located in Chennai City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Complimentary shuttle service to the US consulate every half an hour

  • Direct connectivity to the Airport via adjacent metro station

Our accommodation(s)

Hotel location

ibis Chennai City Centre

690 Anna Salai, Mount Rd,, Near US Consulate,, Thousand Lights,
600006 CHENNAI
India

GPS:13.057174, 80.256812

Telephone
Fax +91 44 7122 5599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,473 reviews

TripAdvisor Rating  4.5/5  872 reviews

Certificate of excellence 2024

Not value for money.

Customer review rating 1.5/5

Vijay Business - Confirmed reviews ALL

It took more than 2 hours to allocate right room for me. There was no locker, access card was not working due to batteries down, TV remote was not working and the bathroom tap water had too low pressure.

Good Stay

Customer review rating 4.0/5

Shreyak S. Solo - Confirmed reviews ALL

Bathroom fittings needs to be checked for room 817.

well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

It's a well located place and good stay.

Well located but not so comfortable in terms of room and ac if compared to room price

Customer review rating 2.5/5

Anup S. Business - Confirmed reviews ALL

AC cooling is not up to mark and washroom size is very small.

Serious Concerns Regarding Food Handling and Hygiene Standards at Ibis Hotel Chennai

Customer review rating 2.0/5

Yogesh M. Business - Confirmed reviews ALL

I hope this letter finds you well. I am writing to express my deep disappointment and concern regarding the recent experiences I have had during my stay at the Ibis Hotel Chennai. During my time here, I have noticed some alarming lapses in the hotel's food handling and hygiene practices, particularly in the dining area. It has come to my attention that there is a serious oversight in the process for handling both vegetarian and non-vegetarian food items. Despite clear guidelines and industry standards, it appears that the staff, particularly in the kitchen, are not following proper procedures. Specifically, I observed a staff member handling non-vegetarian food item without washing their hands thoroughly before proceeding to touch vegetarian food items. This lack of hygiene is not only unsanitary but also poses a serious risk to guests who adhere to strict vegetarian diets. As a pure vegetarian myself, I found this disregard for basic food safety practices deeply troubling and unacceptable. Moreover, the lack of hygiene extends beyond the kitchen. I was shocked to discover that the room cleaning staff do not wash their hands after cleaning the toilet facilities. Instead, they proceed to handle clean towels and make the bed without proper sanitation measures. This negligence is not only a violation of basic hygiene standards but also raises serious questions about the overall cleanliness and safety of the hotel environment. As a guest, I expect a certain level of cleanliness and adherence to hygiene standards from a reputable hotel chain like Ibis. However, my recent experiences have left me feeling incredibly disappointed and concerned. It is disheartening to see such lapses in food handling and hygiene practices, which are fundamental to the hospitality industry. I urge you to take immediate action to address these issues and implement stringent protocols to ensure that such incidents do not occur in the future. Guests deserve to feel confident in the cleanliness and safety of the hotel they choose to stay in, and it is imperative that Ibis Hotel Chennai upholds the highest standards of hygiene and food safety. I appreciate your attention to this matter and look forward to seeing swift and effective measures taken to rectify these concerns.

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Other web-users rate our hotel

  • 729 reviews 9.5/10 Location
  • 1,881 reviews 6.1/10 Room
  • 3,210 reviews 9/10 Service
  • 74 reviews 7/10 WiFi
  • 1,449 reviews 8.7/10 Food
  • 760 reviews 7.9/10 Cleanliness
  • 735 reviews 1.8/10 Comfort
  • 642 reviews 8.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.