巴厘岛勒吉安美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,034 评论

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Jl Raya Legian, Kuta, Kuta, Bali, 80361 巴厘岛, 印度尼西亚

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  • 我们已获得 2023 年绿钥匙认证，是印尼第一家获此殊荣的酒店！

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酒店位置

巴厘岛勒吉安美居酒店

Jl Raya Legian, Kuta, Kuta, Bali
80361 巴厘岛
印度尼西亚

GPS:-8.708029, 115.171947

电话
传真 +62 361 9386200

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

ANCAK RESTAURANT & LOUNGE

Located at Lobby level. Leading to the outdoor pool & famous Bali street shopping experience. Our chef proudly provides all-day dining. Chill out with a cold beer & lounge by the pool.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,034 评论

TripAdvisor 评级  4.0/5  2,650 评论

卓越奖 2024

good service

Tripadvisor 评级 4.0/5

Punna92 家庭住宿 - 经 TripAdvisor 认证的评论

Ladies at the check in and the restaurant were very nice, helpful , and listened to our needs. Breakfast area was almost always crowded. At peak hour like 8am , foods not replenished fast enough to meet the demand. Walking distance to the beach. AccorPlus member received recognition well. Thanks

Amazing

Tripadvisor 评级 5.0/5

karlie81 家庭住宿 - 经 TripAdvisor 认证的评论

Staff were amazing & made myself and my children feel at home. A lady called Puri made us feel very comfortable she was warm and welcoming had great English and was so friendly. I would highly recommend this hotel. House keeping were great and accomodating and very particular when it came to cleaning. We would definitely come back! I hope Puri gets the recognition she deserves. Thank you 🙏🏼

Good stay.....but

Tripadvisor 评级 4.0/5

BelindaB155 经 TripAdvisor 认证的评论

My partner and I went to the Mecure in September as part of an accommodation package and I will break down my review into the good and bad: GOOD - Great location - in the heart of Legian and walking distance to Garlic Lane, and a quick cab or scooter to Seminyak, Kuta, beaches etc. The room - Decent size with A/C, fridge, safe, bathroom, TV and balcony. Our room overlooked the street which was great to sit and watch the passing traffic with a drink or three, and you got used to the noise of the motorbikes in no time. The staff - They are so lovely, friendly and helpful. A true asset to the hotel. Hotel size - Big and roomy - you are not on top of your neighbours. Rooftop pool and bar - Great pool that overlooks the street and the bar serves great food and cocktails. A truly relaxing experience. We didn't check out the kids pool as we didn't need to. Breakfast - Plentiful and good selection of hot, cold, traditional, cereal and custom made eggs/omletes and staff do their best to keep everything stocked. Room service - We got off to a bad start with our room having been missed the first day and three requests for a clean finally resolved the problem, but after that, no issues. The room was immaculate and clean each day. BAD - Communication - Communication from this hotel is shocking. They do not reply to emails and when they finally do? It is weeks after you sent it. They really need to lift their game with this. Airport transfers - We had pre-booked our airport transfer (at $30AUD each way) and when we arrived and they were a no show. No whatsapp messages or emails from them either about having waited for us, even though they said they had tried to contact us. Our flight was not late and the staff denied this saying they were there to collect us, but they were not. We had to get a taxi from the airport to the hotel. Bed - The bed was rock hard. We both woke up with sore hips each day. Construction on the property - They are currently adding to the hotel which happened to be right under our room, with construction noise going all day, every day. No advanced notification that this was going to happen was given. Construction on the room next door - There was work on the room next door with construction noises going all day until around 9pm. No advanced notification that this was going to happen was given. Breakfast - Though plentiful, if you get there after 9am, it is a zoo. If you want to avoid people reaching around you, over you or under you while trying to get a feed, I'd suggest going earlier. And this wasn't in school holidays, so I'd hate to see it when it is. And charging close to $5AUD to get a coffee is not great, especially when the coffee machine that is free churns out awful coffee. And that is it. Overall, a good stay with a few faults, but overall, a good stay.

Thank You

Tripadvisor 评级 5.0/5

SukiSukianto 经 TripAdvisor 认证的评论

A totally enjoyable short getaway, room was spacious and all facilities are well maintenance. Welcome amenities and mirror art was fantastic and thoughtful - staff was courteous too. Hotel location central to every destination in Legian Kuta.

Holiday at the Mercure Legian August 2024

Tripadvisor 评级 5.0/5

Suzanne B Friends getaway - 经 TripAdvisor 认证的评论

I had a wonderful holiday in Bali, the room I was staying in at the Mercure Legian was very clean and maintained well.. Bathroom was also clean and nice clean towels everyday … I had breakfast at the hotel and there was plenty of variety of food to choose from and fresh… My friend had a fall at entering the hotel grounds she didn’t see the step… the next day a staff member asked us if we were happy with the hotel, so I mentioned the fall and suggested painting the step with a light paint to reflect the step so people could see it there in the dark… The next day there was tradesman painting the step..,.. We were very happy with the response so quick.... Thank you Mercure Hotel staff see you next year…

Dear Ms/Mrs. Suzanne, We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

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其他网络用户评价我们的酒店

  • 896 评论 9.4/10 位置
  • 1,171 评论 6.7/10 房间
  • 1,196 评论 8.6/10 服务
  • 29 评论 7/10 上网
  • 593 评论 6.6/10 清洁度
  • 550 评论 7.1/10 早餐
  • 469 评论 4.7/10 舒适度

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