Grand Hotel Bregenz - MGallery

Customer review rating (ALL Rating) 4.6/5 1,648 reviews

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Platz Der Wiener Symphoniker 2, 6900 BREGENZ, Austria

Description

Hotel extras

  • Perfect location for your casino and festival visit

  • Ideal accessibility by public transport

  • Outdoor terrace and conservatory with comfortable fireplace

  • Put on your running shoes and start running

Our accommodation(s)

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Hotel location

Grand Hotel Bregenz - MGallery

Platz Der Wiener Symphoniker 2
6900 BREGENZ
Austria

GPS:47.50306, 9.738

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DIVVY

Our DIVVY Restaurant is dedicated to fine French Art de Vivre. Enjoy excellent food made from the best local and French ingredients, created by award-winning chef Frederic Vardon and his dedicated team.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,648 reviews

TripAdvisor Rating  4.0/5  301 reviews

Certificate of excellence 2024

Customer review rating 3.5/5

Leanne E. Families - Confirmed reviews ALL

We had a lovely stay. Only negative was that the restaurant was closed both evenings

Dear Leanne E., We very much appreciate your comments regarding your stay at the Grand Hotel Bregenz - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedric Schiller - A. General Manager

Cute hotel but…

Customer review rating 4.0/5

Gina T. Families - Confirmed reviews ALL

We had issues with our room they air-conditioning never functioned. Other than that our stay was great. The service in the bar was not the best but they were very busy. Thank you so much for a good stay.

Lieber Gina, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ahmad Al Assaf - Guest Relation Front Office

Good family times!

Customer review rating 4.0/5

Juerg Families - Confirmed reviews ALL

Yes, obviously the membership runs on my name.. but if i book for 4 persons it is visible. why the sofa bed for the two kids wasn't made and had to ask for it.. is unclear to me. also the welcome note is nice and the welcome refresher too.. but one biscuit for 4.. hard to share then better no biscuits ;-)

Dear Mr K., Thank you for taking the time to tell us about your experience at the Grand Hotel Bregenz - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cedric Schiller - A. General Manager

Great hotel!

TripAdvisor rating 5.0/5

Ira S TripAdvisor review

It is an excellent hotel near the train station and the lake. The breakfast has a wide variety of options. Customer service was fantastic, especially Andrew, who is friendly and accommodating to our group. There is a nice restaurant behind the hotel.

Dear Guest, Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience during your stay with us. It's fantastic to know that our location near the train station and the lake was convenient for you, and that you enjoyed the variety of options at breakfast. We're especially grateful for your kind words about our customer service, and we’ll be sure to pass on your compliments to Andrew. We're proud of our team and always strive to provide a welcoming and accommodating experience for all of our guests. Thank you for mentioning the nice restaurant behind the hotel as well. We're happy to hear you had the chance to enjoy it. We look forward to welcoming you back in the future! Best regards, Cédric Schiller A. General Manager

Staff

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

1. I asked during check-out for an invoice. The clerk was not able to issue one and he promised me to send via email on the same day. Three days have passed, several messages send, 4 pine calls and I still don’t have the invoice. There is zero reaction to my messages and phone calls 2.

Dear Andrzej M., Thank you for your feedback, and we sincerely apologize for the delay in sending your invoice. We understand your frustration and have now sent the adjusted invoice to your email as of yesterday. Please let us know if you encounter any further issues, and we will address them immediately. Thank you for your patience. Sincerely, Cedric Schiller - A. General Manager

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Other web-users rate our hotel

  • 862 reviews 9.3/10 Location
  • 1,148 reviews 7.6/10 Room
  • 1,109 reviews 8.5/10 Service
  • 17 reviews 6.9/10 WiFi
  • 763 reviews 9.4/10 Breakfast
  • 548 reviews 7/10 Comfort
  • 403 reviews 7/10 Cleanliness
  • 235 reviews 8.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.