Swissôtel Nusantara bintang 5

Dear Wenny R., Warmest greetings from Swissôtel Nusantara, Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to know that you enjoyed the comfortable accommodation, warm hospitality from our team, and the variety of facilities available throughout the hotel. It is especially rewarding to hear that our culinary offerings suited your taste and that the cleanliness, tidiness, and pleasant ambiance of the hotel contributed positively to your experience. We are truly honored by your kind recognition of our entire team. Knowing that every Heartist you encountered delivered good service and contributed to your satisfaction is one of the greatest compliments we could receive. Thank you once again for your trust and support. Your kind words are a wonderful encouragement for our team to continue delivering thoughtful and memorable hospitality for every guest visiting the heart of Ibu Kota Nusantara. We sincerely look forward to welcoming you back again for another refreshing and memorable stay at Swissôtel Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Dear Retna N., Warmest greetings from Swissôtel Nusantara, We truly appreciate your wonderful feedback and are delighted to know that your experience with us left such a memorable impression. Your description of Swissôtel Nusantara as "luxury in the middle of the forest" beautifully captures the unique experience we strive to create, where modern comfort and international hospitality blend harmoniously with the natural beauty of Kalimantan and the vision of Ibu Kota Nusantara as a Forest City. Thank you once again for your trust and support. Your kind words are a wonderful encouragement for our entire team to continue delivering thoughtful and memorable hospitality for every guest visiting the heart of Ibu Kota Nusantara. We sincerely look forward to welcoming you back again for another refreshing and memorable stay at Swissôtel Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Dear Andi M. A., Warmest greetings from Swissôtel Nusantara, We truly appreciate your loyalty as an ALL Accor+ Explorer Gold member and thank you for taking the time to share your valuable feedback with us. We are delighted to know that you and your family enjoyed the warm hospitality provided by our team, the family friendly atmosphere, and the dining experience overall. It is especially rewarding to hear that our hotel was able to create a welcoming environment for children and families alike. At the same time, we sincerely apologise for the delay in the preparation and service of your dinner. We understand how disappointing it must have been for your children to wait so long that they became tired and fell asleep before being able to enjoy the meal in the restaurant. This certainly does not reflect the dining experience we strive to provide for our guests, especially families traveling with young children. Please rest assured that your feedback has been shared with our Culinary and Food & Beverage teams for careful review and improvement of our service flow and food preparation timing, particularly during busy periods. Thank you once again for your valuable feedback and support. We sincerely hope to have the opportunity to welcome you and your family back again and provide an even more seamless and enjoyable dining experience during your next visit to the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Dear K. Krishna, Warmest greetings from Swissôtel Nusantara, We truly appreciate your loyalty as an ALL Accor+ Explorer Platinum member and thank you for taking the time to share your wonderful feedback with us. We are delighted to know that you enjoyed the peaceful atmosphere, cool weather, delicious food, and the complete facilities available during your stay. It is especially rewarding to hear that you found Swissôtel Nusantara to be an ideal destination for relaxation or even a romantic getaway. We are also pleased to know that your booking experience was seamless and that our team was able to provide warm, attentive, and helpful service throughout your journey with us. Your kind recognition of our Heartists for maintaining excellent service standards and providing recommendations for your future travels truly means a great deal to our entire team. Thank you as well for your encouragement to maintain our performance. Your trust and support inspire us to continue delivering thoughtful and memorable hospitality for every guest visiting the heart of Ibu Kota Nusantara. We sincerely look forward to welcoming you back again for another refreshing and memorable stay at Swissôtel Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Dear Bintang P. S., Warmest greetings from Swissôtel Nusantara, Thank you for taking the time to share your valuable feedback regarding your recent stay with us. We are delighted to know that you enjoyed our strategic location in the heart of Ibu Kota Nusantara, our spacious rooms, the breakfast experience, and the convenience of our facilities. It is also wonderful to hear that your booking experience was smooth and that our team was friendly and informative in assisting you. At the same time, we sincerely appreciate your constructive feedback regarding our response time and the WiFi connection. Please accept our apologies that these aspects did not fully meet your expectations. Your comments have been shared with the relevant teams for review as we continuously work to improve both the responsiveness of our communication and the speed and reliability of our internet connection. Thank you once again for your trust and support. Your feedback is invaluable in helping us enhance our services and provide an even better experience for our guests. We sincerely look forward to welcoming you back again for another refreshing and memorable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager