Swissôtel Nusantara bintang 5

Dear Agus P., Warmest greetings from Swissôtel Nusantara, Thank you very much for your thoughtful review and for being a valued ALL Accor+ Explorer Platinum member. We truly appreciate your positive rating and are delighted to know your stay felt memorable, comfortable, and well balanced, with a clean environment, complete facilities, and a blend of luxury and natural ambience. Thank you as well for your constructive feedback regarding traditional Nusantara menu variety and arrival assistance. We sincerely value these suggestions and they have been noted and shared with our management team for ongoing improvement and future consideration. For your kind reference, please allow us to clarify that we do not provide smoking rooms in the hotel. We appreciate your note regarding guest information clarity, including for children’s accommodation, and will continue to improve how this is communicated. Your detailed input is truly appreciated and helps guide our continuous refinement. We hope to welcome you back again for an even better experience in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Dear Setya B., Warmest greetings from Swissôtel Nusantara, Thank you for taking the time to share your detailed feedback and for being a valued ALL Classic member. We truly appreciate your honest observations, as they give us meaningful insight into how we can continue to elevate our overall offering. We understand your expectations regarding five star facilities and amenities, including wellness features, in room coffee quality, meeting refreshment standards, and breakfast variety. Your notes have been carefully recorded and shared with our management team for ongoing review and future development planning. Feedback such as yours plays an important role in shaping our improvement priorities. Regarding breakfast variety and staffing presence, we acknowledge your comments and are continuously working with our operational teams to strengthen both selection and service flow to better meet guest expectations. Thank you for outlining your experience so clearly. Should you be willing, we would welcome the opportunity to learn more and follow up appropriately. Your input helps guide our progress as we continue growing in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Dear Ishak M., Warmest greetings from Swissôtel Nusantara, We are truly grateful for your perfect score and for sharing such a delightful reflection of your family stay. It is a pleasure to know that you enjoyed the comfort of the bed, the warmth of our team, and the quality of our dining experience, creating a truly pleasant and memorable visit. Thank you for choosing Swissôtel Nusantara. We look forward to welcoming you and your family back for another refreshing and enjoyable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Dear Tjio F. S., Warmest greetings from Swissôtel Nusantara, We sincerely appreciate your positive rating and thank you for being a valued ALL Accor+ Explorer Gold member. It is a pleasure to know that you and your family experienced satisfying service from our Reception, Restaurant, and VIP Concierge teams, as well as the cleanliness and welcome amenities provided during your stay. Thank you as well for your thoughtful note regarding the bathroom facilities. Your feedback has been noted and shared with our management team as part of our ongoing consideration to further enhance guest comfort and room features in the future. Your appreciation will be shared with the team, who are always encouraged by knowing their efforts made a difference. We look forward to welcoming you and your family back for another refreshing and enjoyable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Dear Normalita F., Warmest greetings from Swissôtel Nusantara, We are truly grateful for your perfect score and thank you for being a valued ALL Classic member. It is a pleasure to know that you found your stay very good and appreciated our location within Ibu Kota Nusantara. Your feedback is very encouraging for our team as we continue to deliver a refreshing and well balanced experience for every guest. We look forward to welcoming you back for another enjoyable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager