Swissôtel Nusantara bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 144 ulasan

Jaminan Harga
Terbaik
Swissôtel Nusantara - Image 1
Swissôtel Nusantara - Image 2
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IBU KOTA NUSANTARA, Desa Bumi Harapan Lot No.1.Co.20, Kecamatan Sepaku, 76147 Penajam Paser Utara, Indonesia

Deskripsi

Layanan tambahan properti

  • Hotel jaringan internasional bintang-5 pertama di Kalimantan, Hotel pertama di ibu kota baru.

  • Lokasi prima di jalan utama IKN, dekat ke jantung IKN (Titik Nol), Taman dan lain-lain

  • Layanan dan keramahtamahan berkualitas tinggi. Reputasi dan loyalitas merek tinggi.

Akomodasi kami

Lokasi properti

Swissôtel Nusantara

IBU KOTA NUSANTARA, Desa Bumi Harapan Lot No.1.Co.20, Kecamatan Sepaku
76147 Penajam Paser Utara
Indonesia

GPS:-0.970002, 116.709842

Telepon

Akses dan Transportasi

Layanan properti

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

NUSA RESTAURANT

Savour multicultural culinary delicacies at our Nusantara Restaurant, a premium all-day dining surrounded by verdant forests. From Indonesian and Asian cuisines, to the finest international fare, we aim to serve quality meals and meaningful moments.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.8/5  144 ulasan

Catatan tamu Avis 5.0/5

Fahrurrozi &. S. Bisnis - Ulasan terverifikasi ALL

Seluruh pelayanan yang diberikan sangat maksimal sehingga membuat pengalaman menginap di sini menjadi sangat menyenangkan dan nyaman.

Dear Fahrurrozi &. S., Warmest greetings from Swissôtel Nusantara, Thank you for your perfect score and for choosing us during your business trip. We are delighted to know that the service you received felt exceptional and contributed to a stay that was both enjoyable and comfortable. Your appreciation brings meaningful encouragement to our team as we continue striving to create experiences that feel warm, sincere, and memorable for every guest. We look forward to welcoming you back for another pleasant visit here in Swissôtel Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Catatan tamu Avis 5.0/5

Linda N. Keluarga - Ulasan terverifikasi ALL

Hotel nyaman, mewah, pelayanannya oke, menu di Nusa Restauran juara semua, pengalaman yg seru bgt Staycation bareng keluarga di Swissotel Nusantara

Dear Linda N., Warmest greetings from Swissôtel Nusantara, Thank you for your perfect score and for sharing such a heartwarming review of your family staycation. We are delighted to know that your experience was enjoyable, supported by the comfort and elegance of the hotel, as well as the excellent dishes at NUSA Restaurant. We truly appreciate your recognition of Fiona and Teta. Your kind words bring meaningful encouragement to our team as we continue creating family friendly stays that are warm, memorable and cared for. We look forward to welcoming you and your family back for another wonderful stay here in Swissôtel Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Catatan tamu Avis 4.5/5

Bps V. A. Bisnis - Ulasan terverifikasi ALL

Pelayanan dari petugas sangat ramah

Dear BPS V. A., Warmest greetings from Swissôtel Nusantara, Thank you for staying with us during your business trip and for sharing your feedback. We are pleased to know that you found the atmosphere comfortable and experienced friendly service from our team. Your comments offer valuable encouragement as we keep striving to deliver comfort and sincere hospitality for all our guests We look forward to welcoming you back for another pleasant stay here in Swissôtel Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Catatan tamu Avis 4.0/5

Swietenia P. P. Keluarga - Ulasan terverifikasi ALL

Secara keseluruhan pengalaman menginap di Swissotel Nusantara memuaskan, namun kami kurang beruntung karena hadir saat low season yang menyebabkan beberapa hal tidak bisa kami nikmati secara maksimal. Ketika kami datang, kolam renang sedang dalam keadaan maintenance. Keesokan paginya, sarapan hanya disajikan dalam bentuk mini buffet sehingga menu yang ditawarkan sangat terbatas. Tidak ada menu yang biasanya standar disajikan di menu sarapan 5 star hotel seperti waffle, pancake, sushi, atau sekedar olahan kentang yang lebih beragam (pom-pom, hashbrown). Tidak ada pasta, tidak ada menu prasmanan (nasi putih, protein, dll). Semuanya disajikan sangat terbatas, bahkan pilihan yang bisa direquest ala carte pun sangat terbatas. Cukup disayangkan karena berbagai hal standar yang seharusnya sudah tersedia tidak dilengkapi dalam pengalaman menginap ini. Amenities yang disediakan di awal sangat terbatas, hanya 1 dental kit dan 1 shower cap, selain daripada itu harus direquest. Bahkan butter untuk pendamping makan roti pun harus direquest. Sebagai tamu, saya rasa seharusnya hal hal standar sudah dipenuhi dari awal tanpa perlu direquest.

Dear Swietenia P. P., Warmest greetings from Swissôtel Nusantara, Thank you for being a Classic member and for taking the time to share your detailed feedback. We are pleased to know that your overall stay was satisfying, and we sincerely appreciate your constructive comments which are valuable for our continuous improvement. Regarding the swimming pool, we sincerely apologise for its closure during your visit. An immediate and unexpected maintenance was required to prevent further inconvenience for our guests, and we understand that this affected your experience. We also recognise your concerns about the breakfast variety and room amenities. During your stay, breakfast was temporarily served at an alternate venue, which limited our ability to present the full buffet spread as we normally do. We have since conducted an internal review, and an action plan is now in progress to ensure that our standard breakfast selection, including hot buffet items, wider variety of side dishes, and live cooking options remains available even when alternative venues are used. Likewise, feedback regarding room amenities such as dental kits and shower caps has also been addressed. Action plans have been set to ensure that basic amenities are readily provided in advance without requiring guest requests. We are grateful for the time you took to share these points, as they genuinely help us elevate our services for future stays. We hope to welcome you back for a more complete and seamless experience here in Swissôtel Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Catatan tamu Avis 5.0/5

Staff Y. H. Bisnis - Ulasan terverifikasi ALL

Baru Pertama Kali Sy Menginap Di Swissotel Nusantara & Sy Anggap Swissotel Sangat Pantas Menjadi Hotel Bintang 5 Krn Hotel Ini Bnr2 Sdh Sangat Sempurna

Dear Staff Y. H., Warmest greetings from Swissôtel Nusantara, Thank you for your perfect score and for your continued loyalty as a Classic member. We are delighted to know that your first business stay with us felt very comfortable and that you experienced professional service from our team. Your recognition and confidence in Swissôtel Nusantara as a five-star hotel mean a great deal to us. Feedback like yours offers strong encouragement as we continue ensuring a level of hospitality that feels refined, sincere, and thoughtfully delivered. We look forward to welcoming you back for another exceptional stay here in Swissôtel Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Other web-users rate our establishment

  • 33 ulasan 9.1/10 Lokasi
  • 304 ulasan 9.8/10 Kamar
  • 553 ulasan 9.8/10 Pelayanan
  • 7 ulasan 10/10 Internet
  • 315 ulasan 9.4/10 Makanan
  • 206 ulasan 9.4/10 Fasilitas
  • 195 ulasan 9.9/10 Suasana
  • 132 ulasan 9.9/10 Kebersihan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.