Swissôtel Nusantara bintang 5

Dear Oktano A., Warmest greetings from Swissôtel Nusantara, We truly appreciate your perfect score and your continued trust as A. valued ALL Classic Member. It is A. pleasure to know that you enjoyed the spacious and clean room, the cool air conditioning, and the comfortable sound insulation. We are also delighted that the Smart TV access, welcome drink, in room fruits, and overall facilities such as the swimming pool and gym added to your experience. Your description of enjoying an Iced Americano in the indoor and outdoor restaurant area paints exactly the kind of relaxed yet refined atmosphere we aim to create. Thank you as well for your honest note regarding breakfast variety. While you found it satisfactory, we acknowledge your suggestion for further enhancement and will continue refining our offerings to elevate the dining experience. We are equally pleased that you enjoyed the dinner selections, especially the fried and soup based dishes. Your kind recognition of Bregas and Dendy means A. great deal to us. We will proudly share your appreciation with them and the entire team. It is also reassuring to know that you found the room, lobby, restaurant, and other facilities clean, as maintaining high standards of cleanliness remains one of our top priorities. We are proud to be part of your stay in Ibu Kota Nusantara and look forward to welcoming you back for another memorable visit. Warm regards, Ronald Christiandinata Quality Manager

Dear Mahater M., Warmest greetings from Swissôtel Nusantara, Thank you for sharing your honest feedback and for your continued trust as a ALL Classic Member. We are pleased to know that you found the room to be good. At the same time, we understand that overall value perception, including room rate and breakfast quality, plays a significant role in the stay experience. Your comments regarding pricing and the breakfast selection have been carefully noted. As a vitality-focused hotel in Ibu Kota Nusantara, we strive to deliver quality facilities, thoughtful service, and dining experiences that reflect our five star positioning. Nevertheless, we fully respect that value is experienced differently by each guest. Your input regarding breakfast taste and variety has been shared with our culinary team for further review and evaluation. Constructive perspectives such as yours help us reassess and refine our offerings to ensure they align better with guest expectations. We hope to have the opportunity to welcome you back and provide an experience that feels more memorable and worthwhile on your next visit. Warm regards, Ronald Christiandinata Quality Manager

Dear Agus P., Warmest greetings from Swissôtel Nusantara, Thank you very much for your thoughtful review and for being a valued ALL Accor+ Explorer Platinum member. We truly appreciate your positive rating and are delighted to know your stay felt memorable, comfortable, and well balanced, with a clean environment, complete facilities, and a blend of luxury and natural ambience. Thank you as well for your constructive feedback regarding traditional Nusantara menu variety and arrival assistance. We sincerely value these suggestions and they have been noted and shared with our management team for ongoing improvement and future consideration. For your kind reference, please allow us to clarify that we do not provide smoking rooms in the hotel. We appreciate your note regarding guest information clarity, including for children’s accommodation, and will continue to improve how this is communicated. Your detailed input is truly appreciated and helps guide our continuous refinement. We hope to welcome you back again for an even better experience in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Dear Setya B., Warmest greetings from Swissôtel Nusantara, Thank you for taking the time to share your detailed feedback and for being a valued ALL Classic member. We truly appreciate your honest observations, as they give us meaningful insight into how we can continue to elevate our overall offering. We understand your expectations regarding five star facilities and amenities, including wellness features, in room coffee quality, meeting refreshment standards, and breakfast variety. Your notes have been carefully recorded and shared with our management team for ongoing review and future development planning. Feedback such as yours plays an important role in shaping our improvement priorities. Regarding breakfast variety and staffing presence, we acknowledge your comments and are continuously working with our operational teams to strengthen both selection and service flow to better meet guest expectations. Thank you for outlining your experience so clearly. Should you be willing, we would welcome the opportunity to learn more and follow up appropriately. Your input helps guide our progress as we continue growing in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Dear Ishak M., Warmest greetings from Swissôtel Nusantara, We are truly grateful for your perfect score and for sharing such a delightful reflection of your family stay. It is a pleasure to know that you enjoyed the comfort of the bed, the warmth of our team, and the quality of our dining experience, creating a truly pleasant and memorable visit. Thank you for choosing Swissôtel Nusantara. We look forward to welcoming you and your family back for another refreshing and enjoyable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager