Mercure Samarinda

Catatan tamu Avis (Peringkat ALL) 4.5/5 253 ulasan

Mercure Samarinda - Image 1
Mercure Samarinda - Image 2
Mercure Samarinda - Image 3
Mercure Samarinda - Image 4

Deskripsi

Keistimewaan hotel

  • Hotel ini memiliki lokasi strategis di pusat kota.

  • Hotel memiliki ballroom terbesar di Samarinda, dilengkapi videotron dan peralatan AV modern.

  • Hotel memiliki 10 ruang pertemuan dengan fasilitas audio visual modern.

  • Berenang di kolam renang atas atap dengan panorama Kota Samarinda.

  • Hotel memiliki akses langsung ke pusat perbelanjaan City Centrum dan bioskop.

Akomodasi kami

Take advantage of our Flight + Hotel offers

Discover

Lokasi hotel

Mercure Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia

GPS:-0.503027, 117.151889

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  253 ulasan

Peringkat TripAdvisor  5.0/5  1.276 ulasan

Not reflecting the Mercure hotel standard as I was hoping for

Catatan Tripadvisor 3.0/5

Danny S Ulasan TripAdvisor tersertifikasi

Unfortunately, this Mercure hotel needs improvement despite the convenient location next to a mall. When we checked in, it took the receptionist a while to get our rooms, and when I got to my room, it was a smoker room. So I came down to have the room replaced by a non-smoker room, the same receptionist (Hasbi) who had helped us with the check-in, was not pleased to help me find the non-smoker as he sighed a lot.

Lokasi strategis

Catatan tamu Avis 5.0/5

Syarif Keluarga - Ulasan terverifikasi ALL

Menyenangkan, staf ramah, lokasi dekat

Menginap menyenanhkan

Catatan tamu Avis 5.0/5

Agus Keluarga - Ulasan terverifikasi ALL

Pelayanan bagus

Dear Mr. Agus S., Greetings from Mercure Samarinda, Thank you for sharing your valuable feedback at your recent stay with us. At Mercure Samarinda, it is always pleasured to receive positive feedback, our team committed to provide a superior service experience for every guests. We welcome guest feedback, and this helps us to continually strive for excellence. We really appreciate your willingness to re share your memorable stay at Mercure Samarinda by clicking the link below: http://bit.ly/surveymercure Whether work or leisure, we do look forward to welcoming you back to Mercure Samarinda in the near future. If we can be of any booking assistance, please do let us know. Kind regards, Achmad Safrudin Executive Assistant Manager

Value for money

Catatan Tripadvisor 5.0/5

Safari11669918916 Ulasan TripAdvisor tersertifikasi

Easily one of the best hotel available on Kalimantan Indonesia. The service, cleanness and river view are superb. Don't forget to visit the rooftop Restaurant and bar while staying here. Located on the heart of Samarinda city make traveling more convinent.

Dear Value Guest, Thank you for having chosen Mercure Samarinda as your preference stay during your visit in Samarinda city and sharing your great experience on TripAdvisor. It is a pleasure to learn that you have enjoyed the Hotel facilities and service delivered by our team. I will share your complimentary to entire team as they will find it cherished and inspiring. We look forward to welcoming you in the near future. Best regards, Achmad Safrudin Executive Assistant Manager

Tidak sesuai dengan benefit member accor

Catatan tamu Avis 0.5/5

Cepi Bisnis - Ulasan terverifikasi ALL

Saya member accor platinum dan benefit sebagai member platinum tidak saya dapatkan di hotel mercure samarinda. Upgrade kamar tidak ada, welcome drink tidak ada..seperti biasa aja tidak ada benefit2 sesuai yang tercantum di accor.

Bapak Cepi A. yang terhormat, Salam dari Mercure Samarinda, Terima kasih karena telah meluangkan waktu memberikan penilaian terhadap pelayanan dan fasilitas kami. Kami menyesal mendengar pengalaman Bapak selama menginap tidak sesuai dengan harapan Bapak. Tanggapan yang Bapak berikan telah kami sampaikan kepada departemen terkait dan tentu hal ini akan lebih kami perhatikan kembali agar hal serupa tidak terulang kembali di masa yang akan datang. Kami berharap hal ini tidak merubah kesan baik Bapak terhadap Mercure Samarinda dan dapat kembali dengan pengalaman yang lebih baik dan menyenangkan kedepannya. Salam Hangat, Achmad Safrudin Executive Assistant Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 74 ulasan 9.3/10 Lokasi
  • 276 ulasan 8.5/10 Kamar
  • 258 ulasan 9.1/10 Pelayanan
  • 38 ulasan 2.4/10 Internet
  • 186 ulasan 9.4/10 Makanan
  • 162 ulasan 9.2/10 Kebersihan
  • 134 ulasan 9.1/10 Fasilitas
  • 108 ulasan 9.3/10 Sarapan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

ibis Samarinda

Catatan tamu Avis (Peringkat ALL) 4.6/5 (216 ulasan)

Di 0 m

Lihat hotel
Semua hotel kami di Samarinda