ibis Balikpapan bintang 3

Catatan tamu Avis (Peringkat ALL) 4.5/5 269 ulasan

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Deskripsi

Keistimewaan hotel

ibis Balikpapan memiliki lokasi strategis untuk kegiatan bisnis dan rekreasi, dekat dengan Bandara, mal perbelanjaan, dan layanan transportasi. Menawarkan 155 kamar baru, Ruang Rapat, Restoran dan Bar hotel.

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Lokasi hotel

ibis Balikpapan

Jl Ery Suparjan No 2, Jl Ery Suparjan No 2, Jl Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia

GPS:-1.276074, 116.835041

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

RENDEZVOUS

Kenikmatan makanan lezat, à la carte. Waktu bersantap selama menginap berarti kesempatan menikmati keajaiban kuliner di restoran ibis yang siap menyambut Anda 7 hari seminggu, 365 hari setahun, buka setidaknya dari pukul 19.00 hingga 22.30.

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  269 ulasan

Catatan tamu Avis 4.5/5

Dwi Y. Keluarga - Ulasan terverifikasi ALL

Saya mendapatkan pengalaman menginap yang nyaman, proses check-in cepat, kamar bersih, dan pelayanan staf sangat membantu selama menginap di Hotel ibis.

Dear Ms. Dwi Y., Thank you very much for sharing your wonderful review and for choosing ibis Balikpapan for your family stay. We are delighted to know that you had a comfortable and enjoyable experience with us, especially regarding the cleanliness of the room, the friendliness of our team, the fast check-in process, and our convenient location. It is also very rewarding to hear that your booking experience through the Accor ALL App was smooth and practical. Your appreciation for our breakfast selection, WiFi, sustainability initiatives, and ALL member recognition truly means a lot to us. We will gladly share your kind comments with our entire team, as it serves as great motivation to continue delivering the best service to our guests. Thank you once again for your trust and recommendation. We look forward to welcoming you back to ibis Balikpapan for another pleasant and memorable stay in the near future. Warm regards, Anom Purboyanto General Manager

Catatan tamu Avis 4.5/5

Rini N. H. Keluarga - Ulasan terverifikasi ALL

Lokasi strategis, nyaman, tapi kurang tidak ada gulingnya.. 🙏

Dear Ms. Rini N. H., Thank you for taking the time to share your review and for choosing ibis Balikpapan for your family stay. We are delighted to know that you enjoyed our strategic location and had a comfortable stay with us. Your positive ratings regarding cleanliness, accommodation, and check-in experience are truly appreciated. We also thank you for your feedback regarding the bolster (guling). Kindly allow us to inform you that bolsters are not part of the standard room facilities at ibis Balikpapan. Nevertheless, we highly appreciate your input as it helps us better understand our guests’ preferences and expectations. It was a pleasure having you with us, and we look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Anom Purboyanto General Manager

Catatan tamu Avis 5.0/5

Nahor P. Bisnis - Ulasan terverifikasi ALL

untuk kesekian kalinya ke kota ini dan slalu pilihannya ke hotel yang nyaman untuk istrahat, lokasi yg strategis dan petugas yang ramah.

Dear Mr. Nahor P., Thank you very much for your perfect rating and for continuously choosing ibis Balikpapan whenever you visit the city. We are truly delighted to know that you always enjoy a comfortable stay with us, supported by our strategic location and the friendliness of our team. It is also wonderful to hear that the Accor ALL App has made your booking experience easier and more convenient. Your appreciation for the early check-in arrangement and our sustainability initiatives means a lot to us. We are especially grateful for your kind recognition of Ms. Nisa, our Front Office Manager, for her helpful assistance during your stay. We will proudly share your compliments with her, as it will surely motivate our team to continue delivering excellent service. Thank you once again for your trust and loyalty as an ALL Silver member. We look forward to welcoming you back to ibis Balikpapan for many more comfortable stays in the future. Warm regards, Anom Purboyanto General Manager

Catatan tamu Avis 2.5/5

Dion H. Pasangan - Ulasan terverifikasi ALL

- Wastafel mampet pas cuci muka & gosok gigi jadi airnya menggenang trus harus nunggu airnya turun dulu baru bisa bilas muka. - Clamp holder shower tidak adjustable sering jatuh & turun head showernya jadi kurang nyaman saat mandi dan bikin risih.

Dear Mr. Dion H., Thank you for sharing your detailed feedback following your recent stay at ibis Balikpapan. First and foremost, please accept our sincere apologies for the inconvenience you experienced, particularly regarding the bathroom facilities. The issues you described with the clogged washbasin and the shower holder are certainly not in line with our standards, and we understand how this would have affected your comfort. Rest assured, our Engineering team has been informed to conduct immediate checks and corrective actions to prevent similar issues in the future. We also regret the confusion you encountered during check-in regarding your breakfast inclusion. This should have been handled more smoothly, and we appreciate you bringing this to our attention so we can improve our coordination and verification process at the reception. Additionally, we are sorry to hear that the WiFi speed did not meet your expectations. Your feedback has been shared with our IT team to further evaluate and enhance the connection quality for a better guest experience. On a positive note, we are pleased to know that you appreciated the breakfast selection, cleanliness, and the service from our team. Your kind remarks in these areas are truly encouraging for us. We value your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back for a more seamless and comfortable stay in the future. Warm regards, Anom Purboyanto General Manager

Catatan tamu Avis 4.5/5

Monita D. Keluarga - Ulasan terverifikasi ALL

Pelayanan nya ramah, lokasi mudah di cari, kamar bersih, ada akses ke kolam renang di novotel, dan makanan bervariasi

Dear Ms. Monita D., Thank you very much for taking the time to share your feedback and for choosing ibis Balikpapan for your family stay. We are delighted to know that you enjoyed your overall experience with us, especially our friendly service, convenient location, clean room, and varied food selection. We are also pleased that you appreciated the additional access to the swimming pool at Novotel, which is part of our guest experience offering. Your positive ratings across all aspects of your stay are truly appreciated and will be shared with our team as motivation to continue delivering excellent service. We sincerely thank you for your trust and support, and we look forward to welcoming you back again soon for another pleasant stay at ibis Balikpapan. Warm regards, Anom Purboyanto General Manager

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 65 ulasan 8.5/10 Lokasi
  • 226 ulasan 7.1/10 Kamar
  • 207 ulasan 9.1/10 Pelayanan
  • 9 ulasan 10/10 Internet
  • 123 ulasan 8.5/10 Kebersihan
  • 71 ulasan 8.4/10 Sarapan
  • 70 ulasan 4/10 Kenyamanan
  • 7 ulasan 10/10 Kebugaran/olah raga

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