モーベンピック リビング ウエスト ハノイ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 352 件のレビュー

モーベンピック リビング ウエスト ハノイ - Image 1
モーベンピック リビング ウエスト ハノイ - Image 2
モーベンピック リビング ウエスト ハノイ - Image 3
モーベンピック リビング ウエスト ハノイ - Image 4

説明

ホテルのその他の情報

  • 伝統とモダンの融合

  • 屋内プール(海水)

  • 多様な宿泊スタイルをご用意

  • 広さ20 m² のLEDスクリーン、柱なし、天井高5 mのボールルーム

  • Potential location for your successful business

当ホテルの客室

ホテル所在地

モーベンピック リビング ウエスト ハノイ

21 Duy Tan Street, Dich Vong Hau Ward, Cau Giay District
100000 ハノイ
ベトナム

GPS:21.03113, 105.78163

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  352 件のレビュー

好立地で快適

お客さまの声 4.0/5

Rowoon好き ビジネス - 確認済みレビュー すべて

ハノイの中心部ではなく西側に用務がある人にとって,かなり便利な場所にあり,最近開通したモノレールを試乗することができました.徒歩圏内で行けるインドチャイナのショッピングモールは高島屋が運営していることもあり,日本人には便利な場所だと思います.

Dear Ms. O., Thank you very much for sharing your valuable feedback with us. We are pleased to hear that you found the location of Mövenpick Living West Hanoi convenient for your business needs and that you enjoyed exploring the new monorail and nearby shopping areas. However, we sincerely apologize for the inconvenience caused by the disposal of your personal items during housekeeping. We completely understand how frustrating this must have been, especially with your prescription medication. Please rest assured that we will address this issue with our housekeeping team to ensure that no personal belongings are disposed of without prior consent. In the future, we will make sure to communicate more clearly with guests about any items that are left out and avoid any misunderstanding. Additionally, we appreciate your comments regarding the Gold status upgrade. We will review how we communicate these benefits to our loyal guests to ensure a more transparent and satisfying experience. We also note your suggestion regarding the late checkout time. We will certainly take this into consideration as we continue to improve our services for all guests. Once again, thank you for your feedback, and we hope to welcome you back to Mövenpick Living West Hanoi for a more seamless and enjoyable experience in the future. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

快適な滞在

お客さまの声 3.5/5

S ビジネス - 確認済みレビュー すべて

バスタブがあればもっと良かったです

Dear Mr. S., Thank you for sharing your thoughts after your recent stay at Mövenpick Living West Hanoi. We are grateful for your feedback. We are glad to know that you had a generally positive experience with us. We appreciate your comments on the booking process and check-in, and we’re sorry to hear that there were some areas where we didn’t meet your expectations. Your feedback on the accommodation and our sustainability initiatives is valuable, and we will certainly take this into account as we strive to improve. We also noted your preference for a room with a bathtub, and we will make sure this is recorded in our system. This will allow us to make better room arrangements for your future stays with us. We also appreciate your loyalty as a member of the Accor Live Limitless program, and we are looking forward to welcoming you back to Mövenpick Living West Hanoi in the future for a more refined stay. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

服务好,硬件好。

お客さまの声 5.0/5

Tiger ビジネス - 確認済みレビュー すべて

非常棒!非常棒!非常棒!非常棒!非常棒!

Dear Mr. W. Taihu, We truly appreciate your review of Mövenpick Living West Hanoi. I will share your rating with all staff and I am sure that this feedback will serve as an encouragement to our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Tran Thi Nguyet (Ms. Monica) Guest Experience Manager

好立地

お客さまの声 4.0/5

匿名 ビジネス - 確認済みレビュー すべて

部屋も綺麗でした。 スタッフのサービスも良かったです。 忙しくて、事務・プールを利用できなかったのが、残念です。

Dear Mr. Kenji M., We very much appreciate your comments regarding your stay at the Mövenpick Living West Hanoi. It is our pleasure to learn that you had a good experience. And our room, service and facilities met your expectation. Definitely, your nice words will be shared with whole team and for sure all of us is thrilled to know that. At Mövenpick, we strive to create the best moment to all valued guests and rewarded by your satisfaction. Once again, thank you for your kind support and sharing your experience. Mövenpick Living West Hanoi is truly looking forward to serving you back. Meanwhile, have a lovely day there Sir (: Sincerely, Jessica Ninh Guest Experience Manager

今回はバスタブがある部屋で大変うれしかった

お客さまの声 4.5/5

T. ビジネス - 確認済みレビュー すべて

朝食が韓国の団体客で混雑していて、あまり満足できませんでした

Dear Mr. Kazuya T., We very much appreciate your constant support and comments regarding your stay at the Mövenpick Living West Hanoi. While we are pleased to read that you're happy with the bathtub in your room, we are sorry for not meeting your expectation regarding the noise in the Com Vong restaurant. Your constructive feedback has been shared with F&B department for consideration & future improvement. Thank you again for your continuous support and sharing your experience. Mövenpick Living West Hanoi look forward to serving you back on your next business trip to Hanoi. Wishing you all the best. どうもありがとうございます Sincerely, Jessica Ninh Guest Experience Manager

その他のウェブユーザーの評価

  • 114 件のレビュー 6.8/10 ロケーション
  • 251 件のレビュー 8.8/10 客室
  • 337 件のレビュー 9.5/10 サービス
  • 139 件のレビュー 9.6/10 清潔さ
  • 120 件のレビュー 8.2/10 朝食
  • 115 件のレビュー 9.1/10 快適さ
  • 103 件のレビュー 9.7/10 雰囲気

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