モーベンピック リビング ウエスト ハノイ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 876 件のレビュー

ベストレートをお約束
モーベンピック リビング ウエスト ハノイ - Image 1
モーベンピック リビング ウエスト ハノイ - Image 2
モーベンピック リビング ウエスト ハノイ - Image 3
モーベンピック リビング ウエスト ハノイ - Image 4
21 Duy Tan Street, Cau Giay Ward, 100000 ハノイ, ベトナム

説明

ホテルのその他の情報

  • 伝統とモダンの融合

  • 屋内プール（海水）

  • 多様な宿泊スタイルをご用意

  • 広さ20 m² のLEDスクリーン、柱なし、天井高5 mのボールルーム

  • Potential location for your successful business

当ホテルの客室

ホテル所在地

モーベンピック リビング ウエスト ハノイ

21 Duy Tan Street, Cau Giay Ward
100000 ハノイ
ベトナム

GPS:21.03113, 105.78163

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 会議室
  • 全館禁煙

Executive Lounge

The Executive Lounge, located on the 9th floor, provides the exclusive offerings such as private breakfast, tea & coffee all-day refreshment and afternoon cocktails.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  876 件のレビュー

お客さまの声 0.5/5

Toshihiro N. ファミリー - 確認済みレビュー すべて

アコーのポイントが正しく獲得できていない

お客さまの声 5.0/5

Kiyoshi F. ビジネス - 確認済みレビュー すべて

新しく、部屋もきれい（スイートにアップグレードしてもらったので当たり前かもしれない）、チェックイン時のスタッフは親切で心地良く、loungeと朝食レストランのスタッフもとても感じが良い

Dear Valued Customer, Thank you very much for taking the time to share such detailed feedback following your recent business stay with us. We are delighted to know that you appreciated our new facilities, the cleanliness of the room, and the warm, courteous service provided by our team. Your kind comments about the staff at check-in, as well as our colleagues at the Executive Lounge and breakfast restaurant, are truly appreciated. We are especially pleased to hear your recognition of the manager who assisted you upon arrival and the friendly service at the lounge, even though their names were not remembered. At the same time, we sincerely thank you for your constructive comments regarding cleanliness details, breakfast, and the lounge layout and accessibility. Your feedback is very valuable to us, and it has been shared with the relevant teams for review and improvement as we continue to refine our guest experience, particularly for our valued ALL Accor Platinum members. We truly appreciate your honest insights and hope to have the opportunity to welcome you back again in the future, offering an even more seamless and comfortable stay. Warm regards, Hotel Management Mövenpick Living West Hanoi

お客さまの声 5.0/5

Miho O. ビジネス - 確認済みレビュー すべて

素晴らしい

Dear Valued Customer, Thank you very much for taking the time to share your wonderful review and for awarding us perfect scores across all aspects of your stay. We are truly delighted to know that your experience at Mövenpick Living West Hanoi was excellent from start to finish. It is a pleasure to learn that you were satisfied with your room comfort, breakfast quality, Wi-Fi connection, and the warm service provided by our team. Your kind recognition is a great motivation for all of us to continue delivering the attentive and genuine hospitality that Mövenpick is known for. We are also very happy that you appreciated the hotel’s cleanliness and sustainable development initiatives. Our team remains committed to creating not only a comfortable but also an environmentally responsible experience for every guest. Thank you once again for your kind words. We sincerely look forward to welcoming you back to Mövenpick Living West Hanoi on your next business trip or leisure visit to Vietnam, and to providing another truly memorable stay. Warm regards, Hotel Management Mövenpick Living West Hanoi

お客さまの声 4.5/5

Satomi J. ビジネス - 確認済みレビュー すべて

仕事用としてテーブル、椅子も快適でした

Dear Valued Customer, Thank you for sharing your experience with us. We’re delighted to hear that the spacious room and bed were comfortable, and that the table and chair setup worked well for your business needs. We also appreciate your loyalty as an ALL Classic member and your positive scores across the stay. We look forward to welcoming you back to Mövenpick Living West Hanoi soon. Warm regards, Hotel Management Mövenpick Living West Hanoi

部屋も広くて快適でした

お客さまの声 3.5/5

T.ssk ビジネス - 確認済みレビュー すべて

ほとんど，文句はないのですが一点だけ。シャワーの温度コントロールに難があります。 最初は冷たいので熱い方にレバーをもっていくとしばらくするととても熱くなり快適な 温度にするのに手間がかかりました。これをどうにかすれば完璧かと思います。

Dear Mr. Tatsuya S., Thank you for taking the time to share your experience at Mövenpick Living West Hanoi. We are pleased to hear that you found your room spacious and comfortable, and that your overall stay was enjoyable. We sincerely appreciate your feedback regarding the shower temperature. We understand how important it is to have easy control over the water temperature, and we will have our maintenance team look into this matter to ensure that future guests have a more comfortable experience. We also regret to hear about the issue with the charging cable. We understand that this is a common amenity in many places, and we will take this into consideration for future improvements. Your feedback on WiFi, breakfast, and our team is also appreciated, and we will continue working to enhance all aspects of our service to meet your expectations. We truly hope to have the pleasure of welcoming you back for a more seamless experience in the future. Best regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

その他のウェブユーザーの評価

  • 198 件のレビュー 7.5/10 ロケーション
  • 394 件のレビュー 8.9/10 客室
  • 544 件のレビュー 9.5/10 サービス
  • 205 件のレビュー 9.6/10 清潔さ
  • 183 件のレビュー 8.9/10 快適さ
  • 157 件のレビュー 9/10 設備
  • 156 件のレビュー 9.7/10 雰囲気
  • 142 件のレビュー 7.9/10 朝食

Powered by Trustyou

周辺の他の施設

ハノイのすべてのホテル