Description
Hotel extras
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Our family-friendly resort in Lake Hamana has an outdoor pool with kids' area and lake views.
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Head to the lake for a fishing trip. During the summer, you can go night fishing.
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The only ropeway in Japan that crosses a lake, the Kanzanji Ropeway is a short drive away.
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Enjoy indoor or outdoor onsen experiences at our hot spring hotel in Lake Hamana.
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Our premium hotel in Lake Hamana offers a variety of contemporary rooms and suites.
Our accommodation(s)
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Room
Superior Room with 2 single beds
- 6 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Single bed(s)
Room
Standard Room with 2 single beds
- 6 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Single bed(s) and 2 x Single sofa bed(s)
Room
Family Executive Twin Executive Room with 2 single beds and 1 extra beds
- 4 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Single bed(s)
Room
Standard Room with 2 single beds, Shower booth
- 4 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Single bed(s) and 2 x Single bed(s)
Room
Classic Room with 2 single beds
- 6 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Single bed(s)
Room
Standard room, Modern Japanese Style Room
- 6 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Single bed(s) and 1 x Futon(s)
Room
Classic Japanese style with 5 futon beds
- 8 pers. max
- 36 m² / 387 sq ft
- Bedding 5 x Futon(s)
Room
Classic Room, Japanese-Western style, 2 single beds
- 8 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Single bed(s) and 3 x Futon(s)
Room
Classic Room with 1 king bed
- 3 pers. max
- 36 m² / 387 sq ft
- Bedding 1 x King size bed(s)
Room
Classic Accessible Room with 2 single beds
- 2 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Single bed(s)
- Accessible room
Room
Executive Room with 2 single beds
- 6 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Single bed(s)
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Suite
Classic Suite with 4 single beds
- 8 pers. max
- 144 m² / 1550 sq ft
- Bedding 4 x Single bed(s)
Suite
Classic Suite with 2 single beds
- 4 pers. max
- 144 m² / 1550 sq ft
- Bedding 2 x Single bed(s)
Suite
Classic Junior Suite, Japanese western Style with 2 single beds
- 7 pers. max
- 72 m² / 775 sq ft
- Bedding 3 x Futon(s) and 2 x Single bed(s)
Suite
Classic Junior Suite with 2 single beds
- 4 pers. max
- 72 m² / 775 sq ft
- Bedding 2 x Single bed(s)
Room
Classic Accessible Room with 2 single beds
- 2 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Single bed(s)
- Accessible room
Hotel location
Grand Mercure Lake Hamana Resort & Spa
4396 ‐1, Yamazaki, Yutocho, Chuo ku, Hamamatsu shi
431-0101 SHIZUOKA
Japan
GPS:34.70883, 137.61514
Access and transport
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MAISAKA
Railway station
Access: 5 km / 3.11 mi 1 hrs 39 min walk / 11 min drive
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Shuttle
Shuttle scheduled
HAMAMATSUNISHI IC
Highway exit
Access: 12 km / 7.46 mi 1 hrs 39 min walk / 22 min drive
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かんざんじロープウェイ
Tourist attraction
Access: 15 min drive
はままつフラワーパーク
Botanical gardens
Access: 20 min drive
浜名湖パルパル
Amusement park
Access: 20 min drive
浜名湖ガーデンパーク
Botanical gardens
Access: 5 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wi-Fi
- Air conditioning
- Breakfast
- Meeting rooms
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Le Sensoriel
Le Sensoriel is an upscale buffet restaurant that makes the most of the fresh ingredients from the area including locally caught seafood. During your Lake Hamana dining experience, you can watch the chefs in the live kitchen preparing seasonal dishes.
EXECUTIVE LAKE VIEW LOUNGE
Exclusive to guests staying in executive rooms and suites, this sophisticated lounge offers panoramic views of the picturesque Lake Hamana accompanied by a selection of alcoholic and non-alcoholic drinks and snacks to unwind with. 15:00-18:00/21:00-23:00
The Lounge
Relax with a welcome drink in hand in the complimentary lounge. A selection of free-flow alcoholic and non-alcoholic beverages and snacks is offered during Evening Social (15:00-18:00) and Night Cap (21:00-23:00).
Breakfast
Pool
Spa
Relax at our Lake Hamana onsen resort, where we have indoor and outdoor hot spring public baths to leave you soothed and relaxed. Take time to visit the saunas, one of which is dry & one mist, which will leave your skin glowing and help you feel renewed.
Meetings & Events
- Number of Meeting Room
- 20
- Surface of the largest room
- 1033 m² / 11119.109 sq ft
- Maximum seats capacity
- 1000
- Maximum capacity for banquets
- 500
Our guest reviews
ALL Rating
Customer review rating 5.0/5
Tanapon J. Families - Confirmed reviews ALL
Thank you very much for staying at Grand Mercure Lake Hamana Resort & Spa. We would also like to sincerely thank you for your perfect rating and for sharing your kind feedback with us. We are truly delighted to hear that you were satisfied with the new and well-designed rooms, as well as our buffet offerings. It is very encouraging to receive your compliments not only on the variety and taste of the dishes, but also on the promptness of our refill service. Your kind words are a great motivation for our team. On the other hand, we sincerely apologize for any inconvenience caused by the overcrowding in the lounge during weekends and the absence of bell service. We will take your comments into careful consideration as we strive to improve both the comfort of our facilities and the quality of our services. We also greatly appreciate your suggestion regarding table reservations for the buffet. We will take this valuable idea into account as we look for ways to create a more special and enjoyable dining experience for our guests. We will continue to make every effort to enhance our services and provide a satisfying stay for all our guests. We sincerely hope to have the pleasure of welcoming you again in the near future. Sincerely yours,
Customer review rating 4.0/5
Lloyd F. N. A. Q. Families - Confirmed reviews ALL
Thank you very much for staying at Grand Mercure Lake Hamana Resort & Spa and for sharing your kind feedback. We are delighted to hear that you enjoyed your breakfast, especially the ice cream, and that you were pleased with our staff service. It is also wonderful to know that you found your room comfortable and clean. We appreciate your honest comment regarding the comfort of the beds. Your feedback is very important to us, and we will take it into consideration as we continue to review and improve our facilities to provide a more comfortable stay for our guests. We sincerely hope to welcome you again in the future for an even more enjoyable experience.
Customer review rating 2.0/5
Tomoko K. Families - Confirmed reviews ALL
この度はグランドメルキュール浜名湖リゾート＆スパをご利用いただき、誠にありがとうございました。 また、2023年秋に続き再び当ホテルをお選びいただきましたこと、心より御礼申し上げます。 しかしながら、今回のご滞在ではチェックインやビュッフェ、大浴場など館内の混雑によりご不便をおかけし、ご期待いただいていたようなリラックスしたリゾートでの時間をご提供できなかったことを大変心苦しく思っております。 いただいたご意見を真摯に受け止め、より快適にお過ごしいただける館内運営とサービス改善に努めてまいります。 貴重なご意見をお寄せいただき誠にありがとうございました。 また機会がございましたらお越しいただけますと幸いです。
Customer review rating 5.0/5
Michell A. T. Families - Confirmed reviews ALL
Thank you very much for choosing Grand Mercure Lake Hamana Resort & Spa and for taking the time to share your kind feedback. We are delighted to hear that you enjoyed our convenient location, the spacious guest room, and especially the breakfast buffet. It is truly encouraging for our team to know that you had a pleasant stay with us. We also sincerely appreciate your thoughtful suggestion regarding a children’s play space. Creating a comfortable environment for families with children is very important to us, and we will certainly share your idea with the relevant departments for future consideration. Thank you once again for your perfect rating and warm comments. We look forward to welcoming you back again in the near future. Sincerely Yours,
Customer review rating 4.0/5
Hitoshi O. Families - Confirmed reviews ALL
Thank you very much for staying at Grand Mercure Lake Hamana Resort & Spa and for sharing your kind feedback. We are delighted to hear that you enjoyed our dinner buffet, large spa, and found your room comfortable. Your positive comments are a great encouragement to our entire team. We hope to welcome you back again in the future and provide you with another relaxing and enjoyable stay. Warm regards,
