Novotel Melbourne South Wharf 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 3,928 件のレビュー

Novotel Melbourne South Wharf - Image 1
Novotel Melbourne South Wharf - Image 2
Novotel Melbourne South Wharf - Image 3
Novotel Melbourne South Wharf - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

当ホテルの客室

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ホテル所在地

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  3,928 件のレビュー

トリップアドバイザーの評価  4.5/5  482 件のレビュー

2023エクセレンス認証

CONVENIENT & PLEASANT!

トリップアドバイザーの評価 5.0/5

Angelina B トリップアドバイザー認証口コミ

This hotel was very convenient for our needs. The staff was friendly and helpful. Front desk is open 24/7. Thank you Novotel Hotel staff and others that helped us. The room was clean and comfortable. The bathroom was excellent. By the way, check in is on level 5

Dear Guest, Thank you for reviewing your recent stay at our hotel. We're delighted to hear that our staff made a positive impression and that our 24/7 front desk service contributed to your pleasant stay. It's also wonderful to know you found your room to be clean and comfortable, reflecting our commitment to the highest standards of hygiene and comfort under our ALLSAFE accreditation. The excellence of our bathroom facilities is a detail we're particularly proud of, ensuring guests like you have a rejuvenating experience. We look forward to seeing you again very soon. Best wishes, Novotel Melbourne South Wharf Team

South Wharf delight

トリップアドバイザーの評価 5.0/5

David T トリップアドバイザー認証口コミ

Awesome location, lots of staff around to help, well appointed rooms. Neat and tidy. Perfect for short stays. No next room noise and good nights rest are all you can ask for! Close to DFO, restaurants, bars, car parking, access to CBD and cafes.

Dear David, Thank you for this positive review of your stay. We're thrilled to hear that our strategic location provided you with the convenience you desired and that our team's presence added to the comfort of your visit. It's wonderful to know that you found the rooms to be well-appointed, neat, and tidy, ensuring you had a good night's rest. We take pride in offering a quiet environment for our guests, and your confirmation of 'no next room noise' is particularly gratifying. Your commendation of our proximity to the DFO, eateries, and the CBD highlights the ideal positioning of our hotel for both shopping and exploring the city. Thank you again; we look forward to welcoming you back soon. Kind regards, Novotel Melbourne South Wharf Team

Good hotel, disappointing service.

トリップアドバイザーの評価 2.0/5

Journey02457315460 Couples - トリップアドバイザー認証口コミ

This a nice hotel in a good location. However I stayed there on a Saturday night and the alarms went off at 1am. The alarm going off and evacuating the building was fine and an acceptable event but there was not one staff member there to reassure guests or provide information about what was happening. One of the other guests spoke to the firemen and was told the alarm went off due to steam from a shower. While accidents happen I think it’s very important that guests are kept informed about what’s happening. Not one staff member was present at the time nor did the staff member mention the occurrence at check out the next day. I expected better.

Dear Journey, Thank you for taking the time to share your feedback. We're pleased you appreciated our hotel's advantageous location, which offers direct access to the Melbourne Convention & Exhibition Centre and proximity to the South Wharf DFO Shopping Centre. It's also heartening to hear that the design of our accommodations met your expectations. Regarding the incident with the fire alarm, we apologize for any inconvenience you experienced. We aim to provide clear communication and support during any unforeseen events and will review our procedures to ensure guests are better informed in the future. Our team is committed to the highest standards of guest service, and we regret that we did not fully meet these during your stay. We hope we can provide you with an improved stay in the future. Kind regards, Novotel Melbourne South Wharf Team

Excellent modern hotel, great location

トリップアドバイザーの評価 5.0/5

Nat24Syd トリップアドバイザー認証口コミ

Hotel was perfectly located by the water & close to restaurants, art, shops & short walk along the wharf to tram stop, casino & city sights. Caught tram easily to and from rod laver and short safe walk to hotel. Modern, beautiful, clean hotel & king room upgrade, great customer service & lots of things to see and do along with tennis screens nearby. Thanks for an amazing stay!

Dear Guest, Thank you for your kind review. We're thrilled to hear that our hotel's prime location enhanced your visit, providing convenient access to waterfront dining, shopping, and Melbourne's vibrant arts scene. It's wonderful to know that the modern design and cleanliness of our property met your expectations, and we are grateful for your acknowledgment of our team's dedication to delivering excellent service. Your appreciation for the upgrade to a king room and the engaging activities nearby resonates with our goal to create memorable stays. We all look forward to seeing you again in the future. Best regards, Novotel Melbourne South Wharf Team

Great place to stay in South Wharf

トリップアドバイザーの評価 5.0/5

markcinrehoboth Couples - トリップアドバイザー認証口コミ

Clean and quiet rooms in a modern building, some with view of Yarra River. Staff was friendly and attentive. The breakfast buffet was delicious with a wide selection of items and coffee bar. Great location in South Wharf along the Yarra River

Dear Mark, Thank you for this great review. We are delighted to hear that you found our rooms clean and quiet, a testament to our commitment to providing a comfortable environment and to our housekeeping team's dedication. It's wonderful to know that the views of the Yarra River added to the enjoyment of your stay, aligning with the variety of room views we offer, including captivating city skyline views from certain levels. Our team will be thrilled to hear your kind words about their friendly and attentive service, as they strive to create a welcoming atmosphere for all our guests. Additionally, we are pleased that the breakfast buffet at Mr Carpano was to your satisfaction, offering a wide selection of items and a coffee bar to start your day right. We look forward to a return visit from you in the future. Best wishes, Novotel Melbourne South Wharf Team

との提携 TripAdvisor

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