Novotel Melbourne South Wharf 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 4,457 件のレビュー

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Novotel Melbourne South Wharf - Image 1
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7 Convention Centre Place, 3006 SOUTH WHARF, Australia

説明

ホテルのその他の情報

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

当ホテルの客室

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ホテル所在地

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

電話番号
ファックス +61 3 9058 0488

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  4,457 件のレビュー

トリップアドバイザーの評価  4.5/5  492 件のレビュー

2024エクセレンス認証

Repeat customer

トリップアドバイザーの評価 5.0/5

kylieb395 Couples - トリップアドバイザー認証口コミ

Was more than happy to rebook after our first stay , especially when you can get great deals - perfect location for DFO south wharf and the Melbourne Convention centre

Dear Kylie, Thank you very much for your kind review. We are incredibly pleased that your experiences with us have consistently met your expectations, prompting you to return for another stay. We are delighted that you found our strategic location, adjacent to the DFO South Wharf and the Melbourne Convention Centre, to be a highlight of your visit. It is always our aim to provide our guests with exceptional service and a convenient stay, right in the heart of Melbourne's bustling environment. It would be a pleasure to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

Never been upgraded

トリップアドバイザーの評価 3.0/5

phillipcornell ファミリー - トリップアドバイザー認証口コミ

Being Platinum Accor members , one of the perks is a free upgrade. In all our travels and stays we never get upgraded. It’s a useless perk cause the excuse is always that there isn’t any availability.

Dear Cornell, Thank you for taking the time to share your review. It is regrettable to hear about your dissatisfaction regarding the upgrade as part of the Platinum Accor membership benefits. While we strive to provide upgrades whenever possible, it is sometimes challenging due to high demand and occupancy rates. Nonetheless, we truly value your loyalty and understand the importance of the benefits that come with your membership status. We hope you were able to appreciate our hotel's direct access to the Melbourne Convention & Exhibition Centre and the proximity to the DFO Shopping centre, enhancing your stay with convenience and a variety of shopping and entertainment options. We hope we will have the opportunity to see you again in the future and we will try our best to provide the benefit. Best regards, Novotel Melbourne South Wharf Team

Thoroughly recommended stay at Novotel South Wharf

トリップアドバイザーの評価 5.0/5

36Peter36 トリップアドバイザー認証口コミ

First time to stay at this big complex its a beautiful modern hotel. As a Platinum Accor member enjoyed the benefit of an upgrade to a superior room virtually a suite. Views and facilities were top class. Appreciated the service of the concierge Narendra and all staff at check in and restaurant. Very good food for breakfast buffet which can get busy but it is well managed. Great bathroom and walk in shower. Comfortable and easy to control heating/cooling. Access driving in can be a bit awkward.

Dear Peter, Thank you for taking the time to share your review. We are thrilled to hear that your first visit to our establishment left such a wonderful impression. We are delighted that you enjoyed the upgrade to a superior room and found the views from our hotel exceptional. It is our pleasure to provide facilities that cater to the comfort and satisfaction of our guests. Moreover, we are pleased that the service provided by our concierge Narendra and the staff at both the check-in and our restaurant met your expectations. It is great that the breakfast buffet was to your liking, offering a variety of nutritious and delightful options to start your day. However, we understand that accessing our hotel by car can sometimes be challenging. We appreciate your feedback on this matter and would like to apologize for any inconvenience it may have caused during your arrival. Nonetheless, we are happy to hear your positive remarks about the bathroom amenities, particularly the walk-in shower, and that you experienced ease in managing the heating and cooling in your room to ensure a comfortable environment throughout your stay. Finally, your acknowledgment of our location, directly across from the South Wharf DFO Shopping centre and with direct access to the Melbourne Convention & Exhibition Centre, is greatly appreciated. We hope we will have the opportunity to see you again in the future. Best regards, Novotel Melbourne South Wharf Team

Perfect for the solo traveller

トリップアドバイザーの評価 4.0/5

stressbunny トリップアドバイザー認証口コミ

Novotel South Wharf is the hotel if you are attending events at the convention centre - you don't even have to go outside to walk between locations! This was perfect for me as a solo traveller attending evening events and not having to worry about public transport and safety later at night. The kingbed was super comfortable with a choice of pillows and the room had everything I needed (except hot chocolate sachets so byo). I was able to purchase happy hour wines at the bar downstairs and bring them back to my room which was an extra plus for snuggling in. Staff were so friendly and welcoming. I would thoroughly recommend this Novotel

Dear Bunny, We would like to thank you for this review about your recent experience in our hotel. We are delighted that your attendance at events was made easy by our direct access to the Melbourne Convention & Exhibition Centre, ensuring your safety and convenience as a valued solo traveler. It is wonderful that our comfortable king bed and a variety of pillow choices contributed to a restful night's sleep, and that the amenities provided in your room met your needs. However, we regret to hear that you missed having hot chocolate sachets in your room. While we offer a selection of coffee and tea, we appreciate your suggestion and will consider adding more variety to our beverage offerings. Nonetheless, we are pleased that you were able to enjoy the happy hour wines from our bar, enhancing your experience of snug relaxation in your room. Our staff will be heartened to know that their friendliness and welcoming nature were highlights of your stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Novotel Melbourne South Wharf Team

Conference travel

トリップアドバイザーの評価 5.0/5

MummyFreckle トリップアドバイザー認証口コミ

Perfect location for conference centre events. Check in easy (even with some challenges) super helpful staff. Great room. I have to say a huge thank you to the amazing concierge George, he went above and beyond to help me, and absolutely made my trip.

Dear Guest, Thank you for this great review. We are thrilled that your time at Novotel Melbourne South Wharf was memorable and positive. We are delighted that you appreciated the convenient location directly opposite the South Wharf DFO Shopping Centre and with direct access to the Melbourne Convention & Exhibition Centre, ensuring ease of travel for conference attendees like yourself. It is wonderful to hear your commendation of our staff and particularly George, who takes great pride in offering exceptional service to our guests. Moreover, we are pleased that your room met your expectations, providing you with the comfort and modern amenities that we strive to deliver for every stay. We look forward to welcoming you back soon. Kind regards, Novotel Melbourne South Wharf Team

との提携 TripAdvisor

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周辺の他の施設

South Wharfのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。