Novotel Melbourne South Wharf 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 4,465 件のレビュー

Novotel Melbourne South Wharf - Image 1
Novotel Melbourne South Wharf - Image 2
Novotel Melbourne South Wharf - Image 3
Novotel Melbourne South Wharf - Image 4

説明

ホテルのその他の情報

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover

ホテル所在地

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  4,465 件のレビュー

トリップアドバイザーの評価  4.5/5  494 件のレビュー

2024エクセレンス認証

Great stay

トリップアドバイザーの評価 5.0/5

Corrlisa Friends getaway - トリップアドバイザー認証口コミ

This was a great stay. Excellent location, terrific service from all staff before and during the stay and great facilities including the restaurant where we had a lovely meal. Room was very good, very clean and contained everything we needed, including a very comfortable bed. I would not hesitate to return or recommend.

Dear Corrlisa, Thank you for this great review. We are thrilled to hear about your wonderful stay at Novotel Melbourne South Wharf. We are delighted that you enjoyed our attentive service, modern facilities, and the culinary delights at our restaurant. It is great that our accommodations met your needs with impeccable cleanliness, a very comfortable bed, and all the necessary amenities to enhance your stay. Your commendation of our strategic location, directly across from the South Wharf DFO Shopping Centre and with direct access to the Melbourne Convention & Exhibition Centre, fills us with pride. We look forward to welcoming you back soon. Kind regards, Novotel Melbourne South Wharf Team

Great Location & Comfortable Bed

トリップアドバイザーの評価 5.0/5

Angela G トリップアドバイザー認証口コミ

Service people were incredibly friendly and helpful. The room was modern, clean and the bed was super comfortable. Location was excellent for playing pickleball at The Jar and also convenient to restaurants and DFO shopping. Only a short 15-minute walk from Spencer Street Station and access to the airport Skybus and rail services.

Dear Angelagp, Thank you very much for your kind review. We are thrilled to hear that your stay with us was enjoyable. We are delighted that you appreciated our convenient location directly across from the South Wharf DFO Shopping centre and near various dining options. It's great to know our comfortable accommodations and the modern furnishings of your room contributed positively to your stay. Also, the short walk to Spencer Street Station providing access to the airport Skybus and rail services is indeed one of the highlights our guests love. It would be a pleasure to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

美味しい朝食と清潔な客室

お客さまの声 3.5/5

007 ビジネス - 確認済みレビュー すべて

朝食の食材の質とスタッフの対応がよく旅先での快適な1日のスタートを切れることがとても素敵なことである。 客室も清潔に管理されており気持ちよく過ごせます。 フロントスタッフはもう少しフレンドリーだとより好感が持てて再来訪したくなるホテルとなると思います。

Dear Guest, Thank you very much for your stay at Novotel Melbourne South Wharf. We are very pleased that you enjoyed the delicious breakfast and the cleanliness of our hotel. We pay the utmost attention to cleanliness and strive to provide our guests with a comfortable stay. However, we are sorry that the service of our front staff did not meet your expectations. We are also sorry that the atmosphere of the area from the elevator to the front desk and the elevator hall on the front level was not good for you. We will take your valuable feedback into consideration and strive to further improve our service in the future. We are also pleased to hear that you were satisfied with our hotel's sustainable efforts. We value environmental responsibility and strive to provide sustainable services. We also hope that you enjoyed our hotel's location, which is close to the center of Melbourne and convenient for shopping and sightseeing. Thank you for your feedback, looking forward to seeing you coming again. Novotel Melbourne South Wharf Team

Repeat customer

トリップアドバイザーの評価 5.0/5

kylieb395 Couples - トリップアドバイザー認証口コミ

Was more than happy to rebook after our first stay , especially when you can get great deals - perfect location for DFO south wharf and the Melbourne Convention centre

Dear Kylie, Thank you very much for your kind review. We are incredibly pleased that your experiences with us have consistently met your expectations, prompting you to return for another stay. We are delighted that you found our strategic location, adjacent to the DFO South Wharf and the Melbourne Convention Centre, to be a highlight of your visit. It is always our aim to provide our guests with exceptional service and a convenient stay, right in the heart of Melbourne's bustling environment. It would be a pleasure to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

Never been upgraded

トリップアドバイザーの評価 3.0/5

phillipcornell ファミリー - トリップアドバイザー認証口コミ

Being Platinum Accor members , one of the perks is a free upgrade. In all our travels and stays we never get upgraded. It’s a useless perk cause the excuse is always that there isn’t any availability.

Dear Cornell, Thank you for taking the time to share your review. It is regrettable to hear about your dissatisfaction regarding the upgrade as part of the Platinum Accor membership benefits. While we strive to provide upgrades whenever possible, it is sometimes challenging due to high demand and occupancy rates. Nonetheless, we truly value your loyalty and understand the importance of the benefits that come with your membership status. We hope you were able to appreciate our hotel's direct access to the Melbourne Convention & Exhibition Centre and the proximity to the DFO Shopping centre, enhancing your stay with convenience and a variety of shopping and entertainment options. We hope we will have the opportunity to see you again in the future and we will try our best to provide the benefit. Best regards, Novotel Melbourne South Wharf Team

との提携 TripAdvisor

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