ibis Styles Tokyo Ginza East 3 étoiles

Note Avis clients (Note ALL) 4.5/5 1 769 avis

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ibis Styles Tokyo Ginza East - Image 1
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1-2-13, SHINTOMI, CHUO, 104-0041 TOKYO, Japon

Description

Les plus de l'hôtel

  • Les visiteurs qui aiment les endroits prisés comme Ginza et Tsukiji choisissent notre hôtel.

  • Profitez d'une expérience 100 % japonaise avec le bain détente en plein air au dernier étage.

  • Les voyageurs apprécient les charmantes rues du quartier local aux alentours de la propriété.

  • Ginza regorge de restaurants, du japonais traditionnel à l'italien classique.

  • Peu d'hôtels de Ginza sont aussi bien situés que l'ibis Styles Tokyo Ginza East.

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

ibis Styles Tokyo Ginza East

1-2-13, SHINTOMI, CHUO
104-0041 TOKYO
Japon

GPS:35.67389, 139.77331

Téléphone
Fax +81 3-3555-1231

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Petit-déjeuner
  • Etablissement entièrement non-fumeurs

ANZU

Restaurant spacieux au premier étage avec baies vitrées où vous pourrez déguster une sélection de plats occidentaux dans la salle à manger principale ou sur les sièges de la terrasse extérieure.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  1 769 avis

Note Avis clients 4.0/5

Christelle E. M. R. Voyage solo - Avis confirmés ALL

Dear Ms. Christelle E. M. R. Thank you very much for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the automatic light at the bedroom entrance. We understand how frustrating it can be, especially during the daytime, and please let us check with our engineer to improve it. We also regret to hear that the onsen facilities did not meet your expectations. Your comments regarding the size, condition, and cleanliness—particularly the issue of mold—are taken very seriously. Please be assured that we will promptly address this with our maintenance and housekeeping teams to improve the facilities. We will continue to strive to improve our services to ensure our guests have a comfortable stay and sincerely hope that you will continue to favor our hotel and Accor Hotels in the future. It would be our great pleasure to welcome you again on your next visit. Warm regards. Reception ibis Styles Tokyo Ginza East

Note Avis clients 2.5/5

Sara H. Voyage solo - Avis confirmés ALL

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback and for your loyalty as a Silver member. We sincerely apologize for the noise disturbances you experienced during your stay, including the wind noise from the window and the external surroundings, which affected your sleep. We also regret the inconvenience regarding sound insulation, the condition of the room, and that the welcome drink was not provided as expected. At the same time, we appreciate your positive comment regarding the room size, which you found pleasant for Tokyo. Thank you as well for your kind words regarding Yen at check-out; your feedback is truly appreciated. Your comments have been shared with the relevant teams for review and improvement. We hope to have the opportunity to welcome you again and provide you with a more comfortable stay in the future. Kind regards, Yen Front Office Team ibis Styles Tokyo Ginza East

Note Avis clients 4.5/5

Thuy V. D. En couple - Avis confirmés ALL

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you appreciated our convenient location, with easy access to several subway stations, as well as the room layout, comfortable bedding, cleanliness, and our onsen facilities. We are also pleased that the early check-in and room selection added to your comfort. At the same time, we thank you for your comments regarding the water service in the room and the sound insulation. Your feedback is very valuable and has been shared with the relevant team for consideration as we continue to improve our guest experience. Thank you once again for staying with us. We hope to have the pleasure of welcoming you back to ibis Styles Tokyo Ginza East in the future. Best regards, ibis Styles Tokyo Ginza East Reception Team

Note Avis clients 1.0/5

Laurent J. Voyage solo - Avis confirmés ALL

Dear Mr. Laurent J., Warm greetings from ibis Styles Tokyo Ginza East. Thank you very much for choosing to stay with us and for taking the time to share your feedback. First and foremost, please accept our sincere apologies for the discomfort caused by the inappropriate attitude of our staff, as well as for the message sent to you without proper consideration of your comments. This was not the level of service we strive to provide. Although the coffee machine is normally unavailable before breakfast hours due to hygiene reasons, we made an exception and provided it to you the day before the incident. Unfortunately, our staff member did not take this situation into account and was unable to respond flexibly on the following day. We deeply regret that we did not handle the matter with greater understanding and communication. After receiving your message, we immediately informed the staff involved and instructed her to take a more flexible and guest‑oriented approach in the future. Your feedback has been invaluable in helping us improve our service. We truly appreciate you bringing this matter to our attention, allowing us to enhance the experience for all our guests. We will continue striving to provide a comfortable and pleasant stay for every guest, and we sincerely hope you will continue to choose our hotel and Accor properties in the future. It would be our great pleasure to welcome you again on your next visit. Warm regards, Reception ibis Styles Tokyo Ginza East

Note Avis clients 4.5/5

Thomas L. En famille - Avis confirmés ALL

Dear Valued Guest, Thank you very much for taking the time to share such detailed and kind feedback. We’re delighted to hear that you had a very good experience with us and that our friendly team could make a positive impression. It’s also wonderful to know that you found your room clean, comfortable, and well soundproofed. We’re pleased that you enjoyed the rooftop terrace, particularly the nighttime views, as well as our onsen facilities. At the same time, we sincerely appreciate your honest comments regarding breakfast. Your feedback has been shared with the relevant team as we continuously work to improve our offerings. Thank you once again for your valuable insights. We hope to have the pleasure of welcoming you back in the future. Kind regards, Front Office Team

D'autres internautes évaluent notre hôtel

  • 894 avis 9/10 Site
  • 968 avis 7.7/10 Chambre
  • 885 avis 9/10 Service
  • 16 avis 9.5/10 Internet
  • 391 avis 8.6/10 Propreté
  • 284 avis 6.4/10 Petit déjeuner
  • 175 avis 9.3/10 Ambiance

Dispensé par Trustyou

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