Grand Mercure Bangkok Atrium

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 931

Гарантия
лучшей цены
Grand Mercure Bangkok Atrium - Image 1
Grand Mercure Bangkok Atrium - Image 2
Grand Mercure Bangkok Atrium - Image 3
Grand Mercure Bangkok Atrium - Image 4
1880 New Phetchaburi Road, Bangkapi, Huay Kwang, 10310 BANGKOK, Таиланд

Описание

Особенности отеля

  • Проснитесь в Городе ангелов.

  • Прекрасное расположение в центре города и очень удобное для гостей

  • Удобное путешествие

  • Совещания

  • Фитнес-зал

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Расположение отеля

Grand Mercure Bangkok Atrium

1880 New Phetchaburi Road, Bangkapi, Huay Kwang
10310 BANGKOK
Таиланд

GPS:13.74704, 100.57019

Телефон
Факс +66 2 718 2011

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Трансфер
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

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Рейтинг ALL  4.3/5  Отзывов: 1 931

Рейтинг TripAdvisor  4.3/5  Отзывов: 3 535

Сертификат качества 2024

Old-ishroom in need of renovations and remodelling with Air conditioning system overhaul

Примечание: Tripadvisor 4.0/5

LukeYang888 Friends getaway - Реальные отзывы TripAdvisor

I stayed in early March for 3 days with a friend visiting from Europe.. This is a hotel that I've stayed at since the days it was flagged under the AVANI ATRIUM Hotel banner back circa 2014.. it's now been re-flagged under GRAND MERCURE name.. I had also stayed at this hotel a years ago, I found the hotel soft product lacking any hospitality standards one would expect from a Mercure let alone a GRAND MERCURE... at the time, I was resigned to not come back given the many other better choices around Bangkok.. Back then I especially noted that even for ALL DIAMOND status members room something about the hotel (along with its imperfections) were zealously and begrudgingly stingy with their room upgrades and late checkouts and unfriendly front desk staff grate on me to the point that It was simpler to just bring my business elsewhere where it was better appreciated and where loyalty and status was rewarded. Then Something changed in mid 2024 when Khun Melisa who was a manager at another Accor hotel in Bangkok where I was a regular guest informed me that she was leaving said hotel (which I won't name here) to be at , I decided then to give Grand Mercure another try. Due to some older rooms which have less than acceptable shower and air conditioner on the 22nd floor, Kudos to Khun Melisa and the hotel staff were proactively trying to resolve these inadequacies by changing my room multiple times: a bit of a hassle. In the case of the latter, I would say the air conditioning system barely cool the rooms 2216 and 2217 sufficiently even when Bangkok whether was still not particularly hot (daytime peak temperature was at 32 degrees C from March 3rd thru 6th). I suspect that as Bangkok enters the peak of hot season from late March thru July that all of the 3 replacement rooms I tried would be woefully inadequate. PLEASE do something about your ageing air conditioning system! Also with erratic shower temperature control! Time to replace the water heating and thermostat systems!! On to the positive aspects of my stay: The hotel staff and the EXECUTIVE LOUNGE are bright spots that delivered the more notable positive experiences of my (our) stay. The service was ON POINT. These 2 factors would be the key reasons I would consider coming back to stay in future. All Executive Lounge staff were excellent but I Only managed to take note of some names on the final day of my recent stay, They were: Khun Priayo, Nanny, Glinda, Khowtung, Aeng-aeay, Pang, Ize and others

Excellent

Примечание: Tripadvisor 5.0/5

Mala S Реальные отзывы TripAdvisor

I was staying at the Grand Mercure Bangkok Atrium..I went to have breakfast at Public Restaurant..It was very beautiful and they have international food. I met Jang at the restaurant and asked her to take a picture of me..She was so willing and kind..I found her to be very helpful and has a wonderful personality. She is always smiling and ready to help...I am looking forward to another stay at the Grand Mercure So I can meet Jang and her colleagues

Dear Value Guest 684 Malas, Thank you so much for sharing your kind feedback. We are absolutely delighted to hear that you enjoyed your breakfast at Public Restaurant and that Ms. Jang made such a positive impact on your experience. It truly warms our hearts to know that Jang’s willingness to help, her kind nature, and her infectious smile made your time with us even more special. We are proud to have her on our team, and she will be thrilled to hear how much you appreciated her service. Jang consistently goes above and beyond to ensure our guests feel cared for, and your recognition of her wonderful personality means a great deal to us. We are so grateful for your thoughtful comments and are excited to hear that you’re looking forward to returning to the Grand Mercure Bangkok Atrium. We will make sure to continue providing the same level of service that made your stay memorable, and we look forward to welcoming you back soon to enjoy another great experience with Jang and the rest of our dedicated team. Thank you once again for your generous feedback. We can’t wait to have the pleasure of hosting you again. Warm regards, Patcharaporn Crutmuang Guest Experience Manager

Fabulous staff members

Примечание: Tripadvisor 5.0/5

Guide06059542174 Реальные отзывы TripAdvisor

I was i reses by staff in restuarant and lobby bar , jang the waitress was fabulous help ful and in my opinion made my stay even better her attention to detail was fabulous a credit to the staff jang there immaculate uniform and always smiling and happy to help in any way possible

Dear Valued guest Guide06059542174, Thank you so much for sharing your wonderful feedback. We are thrilled to hear that Ms. Jang at the restaurant made such a positive impact on your stay. Her exceptional attention to detail, helpfulness, and always cheerful demeanor truly reflect the high standards of service we aim to provide. We are proud to have her as part of our team, and your kind words are a great recognition of her dedication. It’s fantastic to know that her professionalism and friendly attitude contributed to making your experience even better. We will be sure to share your compliments with Ms. Jang, as she will be very happy to know that she helped enhance your stay. Thank you once again for your thoughtful feedback. We look forward to welcoming you back in the future. Best regards Patcharaporn Crutmuang Guest Experience Manager

Ideal conference location. helpful staff and amazing food.

Примечание: Tripadvisor 5.0/5

Grace T Реальные отзывы TripAdvisor

I came here to work on an international workshop this week. We were hosted in the Palin room and had an amazing lunch downstairs. The conference room staff Tup and his team were extremely professional and helpful. All requests were quickly taken care of and the team went above and beyond to ensure a successful workshop. Last time I was here, Tup also took care of us and he still remembered me! Thank you so much na ka.

Dear Khun F2531MEgracet, Thank you for your thoughtful feedback. We are truly grateful for your kind words and are delighted to hear that your experience during the international workshop was a success. It is always our goal to provide exceptional service, and we are pleased that our conference facilities and dining options met your expectations. We especially appreciate your recognition of Tup and his team. It’s wonderful to hear that their professionalism and attention to detail contributed to the success of your event. We will be sure to pass along your compliments to them—they will be pleased to know their efforts made a positive impact on your experience. We are also happy to hear that you enjoyed the lunch and found it to be a satisfying part of your event. We take pride in providing high-quality food and service to enhance our guests' experience during conferences and workshops. Thank you once again for choosing us as your venue. Your continued trust in our services is greatly appreciated, and we look forward to the opportunity to welcome you again in the future. Best regards, Patcharaporn Crutmuang Guest Experience Manager

Meeting arrangement

Примечание: Tripadvisor 5.0/5

Tcooperider Реальные отзывы TripAdvisor

We arranged the meeting here for 6 days. Thank you very much for your kind support of Khun Tub and Khun Kong. They continue to exceed every expectation that we set. They are very helpful and have service mind and dedicated, hard-working. Again, thank you for helping us reach our Agenda every single day!! Great job.

Dear Tcooperider, Thank you very much for your kind feedback. We are delighted to hear that Khun Tub and Khun Kong were able to exceed your expectations and provide the support you needed throughout your time with us. They are truly dedicated professionals, and we will be sure to share your compliments with them. It’s always our goal to offer excellent service and ensure that our guests' needs are met with efficiency and care. We are thrilled that Khun Tub and Khun Kong were able to contribute to the success of your agenda each day. Thank you again for choosing us, and we look forward to the opportunity to serve you again in the future. Best regards, Patcharaporn Crutmuang Guest Experience Manager

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Другие интернет-пользователи оценили наш отель

  • 971 Отзывов 7.3/10 Расположение
  • 1 706 Отзывов 7.4/10 Номер
  • 1 939 Отзывов 8.2/10 Сервис
  • 22 Отзывов 9.2/10 Интернет
  • 691 Отзывов 7.9/10 Завтрак
  • 626 Отзывов 6.9/10 Чистота
  • 157 Отзывов 9/10 Велнес-зона

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