Mövenpick Hotel Sukhumvit 15 Bangkok 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 1 435

Гарантия
лучшей цены
Mövenpick Hotel Sukhumvit 15 Bangkok - Image 1
Mövenpick Hotel Sukhumvit 15 Bangkok - Image 2
Mövenpick Hotel Sukhumvit 15 Bangkok - Image 3
Mövenpick Hotel Sukhumvit 15 Bangkok - Image 4
Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana, 10110 БАНГКОК, Таиланд

Описание

Особенности отеля

  • В самом центре делового и коммерческого района

  • Бесплатный трансфер по графику на электрическом тук-туке до станций BTS Asoke и Sukhumvit MRT

  • Бассейн на крыше и бар Rainforest на крыше

  • Час шоколада в ресторане LELAWADEE ежедневно с 16 до 17

  • Уютные встречи с индивидуальным пакетом услуг и гибкими условиями.

Наши номера

Расположение отеля

Mövenpick Hotel Sukhumvit 15 Bangkok

Sukhumvit Soi 15 Sukhumvit Road, Klong Toei Nuea Wattana
10110 БАНГКОК
Таиланд

GPS:13.742416, 100.55854

Телефон
Факс +66 2 119 3119

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

LELAWADEE RESTAURANT

Ресторан Lelawadee предлагает изысканное сочетание традиционных тайских вкусов и международных блюд из свежих местных ингредиентов. Идеальное место для неформальных обедов и особых мероприятий. Ресторан славится уютом и внимательным обслуживанием.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 1 435

Рейтинг TripAdvisor  4.4/5  Отзывов: 3 541

A Truly Perfect Five-Star Experience

Примечание: Tripadvisor 5.0/5

ทศพร ส Реальные отзывы TripAdvisor

Absolutely outstanding five-star hotel! Luxurious rooms, exceptional service, delicious food, and world-class facilities. Every detail was perfect. Highly recommended!

Dated hotel doesn't live up to brand

Примечание: Tripadvisor 3.0/5

ivyleaguer Реальные отзывы TripAdvisor

We have stayed at multiple Mövenpick properties, and unfortunately this was the weakest one by a clear margin. The hotel feels 30 years past due for a renovation. While the outdoor areas are lovely and staff generally show good hospitality, the interiors are dated and tired. On arrival, the bathroom was not properly cleaned. The toilet had visible urine stains around the base and exterior. Cleaning should include the surrounding area, not just the bowl and rim. I requested several room items multiple times, starting two months before arrival and again at check in. Despite repeated follow ups, they were not in place until at least 24 hours after we arrived. Basic requests should not require this level of persistence. The gym was particularly disappointing. We did not expect anything impressive, as the hotel does not promote its fitness facilities, but the equipment is extremely old, closer to something from the 1980s than a modern hotel gym. Breakfast in the main restaurant was underwhelming, though we found it noticeably better in the executive lounge, which we had access to with our room category. There are positives here: the location is good, the outdoor facilities are attractive, and staff are generally polite. However, for the Mövenpick brand, this property falls short. Unless a renovation is planned, expectations should be kept low.

Dear ivyleaguer, Thank you for taking the time to share your feedback. I am truly sorry that your experience with us fell short of the high standards you rightly expect from the Mövenpick brand. The issues you encountered with cleanliness, delayed room requests, and the condition of certain facilities are unacceptable, and I have addressed them personally with our team to ensure immediate improvement. I am grateful that you recognized the efforts of our staff and enjoyed our outdoor areas. Your honest feedback is invaluable, and I sincerely hope we will have the opportunity to welcome you back, so we can provide the seamless and enjoyable experience you deserve. Warm regards, Jay Sudhakaran General Manager

Amazing Staff at Movenpick

Примечание: Tripadvisor 5.0/5

Tour64666678901 Реальные отзывы TripAdvisor

My stay has been amazing. Thank you Chang for your hard work and accommodations. It didn't go unnoticed. The staff was also outstanding. If I return to Bangkok, I would desire to stay here again.

Dear Tour64666678901, Thank you very much for your wonderful feedback. We are truly delighted to hear that your stay with us was amazing and that our team made such a positive impression on your experience. We are especially grateful for your kind words about Chang. His dedication and attention to our guests do not go unnoticed, and your appreciation will certainly be shared with him and the entire team. It would be our pleasure to welcome you back should you return to Bangkok, and we look forward to providing you with another outstanding stay. Warm regards, Jay Sudhakaran General Manager

Service was Excellence

Примечание: Tripadvisor 5.0/5

herbert j Реальные отзывы TripAdvisor

Our stay was amazing. We had a group of 15 and all of the staff was courteous and helpful. Chang, specifically made sure that we felt welcomed, we had guidance inside and outside the hotel, and he was more than accommodating when we needed additional assistance.

Dear 797herbertj, Thank you very much for your excellent review. We are delighted to hear that your group of 15 had an amazing stay and that our team provided courteous and helpful service throughout your visit. It is especially rewarding to know that Chang made such a positive impression by ensuring you felt welcomed and well supported both inside and outside the hotel. We will be sure to share your kind words with him, as recognition like this means a great deal to our team. We truly appreciate your feedback and look forward to welcoming you and your group back for another memorable stay. Warm regards, Jay Sudhakaran General Manager

Cautious with Personal Belongings – Unresolved Loss During Stay

Примечание: Tripadvisor 3.0/5

Tourist29619451074 Реальные отзывы TripAdvisor

My family and I stayed at this hotel from 23–30 December. There were several things which made our stay pleasant like the chocolate hour, the nice and helpful porters, and the tuk tuk service. However, my experience here was made unpleasant by an incident which happened. On the third night of my stay (25 Dec), my iPhone fast charging cable went missing from my room. It was placed by my bedside next to my Apple Watch charger, which remained there untouched. I reported the loss immediately to the duty manager. Subsequently, the case was handled by three different duty managers, with investigations citing possible misplacement, housekeeping & laundry checks, but no clear outcome was ever provided. Despite daily follow-ups, I was only advised to make a police report on the night (when I called to seek resolution) before my morning checkout. At the same time, I was also reminded of fine print stating the hotel is not liable for loss of valuables and was asked to provide photographic proof that both chargers were originally by my bedside—which I find unreasonable for routine personal items. Due to the delay, I could not file a police report in time. However, the hotel did provide a slow charging cable as a temporary solution after I requested for it. This review is shared so future guests can be aware: be extra extra careful and vigilant with small valuables, as responsibility may not be assumed and resolution may be limited or none at all.

Dear Tourist29619451074, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed aspects of your stay such as our chocolate hour, porters, and tuk tuk service, but we are deeply concerned about the issues you experienced with your personal belongings. Please be assured that your comments have been shared with our management and security teams. We are taking steps to handle reports of missing items more efficiently and transparently, and to provide clear guidance to guests promptly. We truly value your feedback, as it helps us improve our processes and overall guest experience. We hope to have the opportunity to welcome you again and provide a stay free from such concerns. Warm regards,

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 897 Отзывов 9.1/10 Расположение
  • 2 282 Отзывов 6.6/10 Номер
  • 3 238 Отзывов 8.8/10 Сервис
  • 56 Отзывов 5.6/10 Интернет
  • 1 002 Отзывов 7.8/10 Завтрак
  • 996 Отзывов 6.5/10 Чистота
  • 255 Отзывов 8.3/10 Напитки

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