Mercure Bangkok Surawong bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 576 ulasan

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Deskripsi

Keistimewaan hotel

  • Jelajahi keanggunan Bangkok: ruang yang memadukan kecanggihan modern dengan keanggunan budaya.

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Mercure Bangkok Surawong

222 Surawong Road, Si Phraya Bangrak District
10500 BANGKOK
Thailand

GPS:13.72773, 100.52373

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

YU HER BAO

Manjakan lidah Anda dengan hidangan Kanton autentik di Yu Her Bao. Dengan bahan segar dari wilayah yang kaya akan hasil pertanian dan dekat dari laut, chef kami yang berasal dari Tiongkok, menyuguhkan hidangan tradisional Kanton yang bercita rasa lembut.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  576 ulasan

Kotor

Catatan tamu Avis 3.0/5

Anonim Keluarga - Ulasan terverifikasi ALL

Dear Mr. G., Thank you for sharing your recent experience with us, and please allow me to express my sincere apologies for the discomfort and disappointment you encountered during your stay at Mercure Bangkok Surawong. I’m truly sorry that the condition of the room and the delay at check-in did not meet your expectations especially when traveling with family and as a valued ALL Gold member. The issues with cleanliness and air-conditioning are completely unacceptable, and I fully understand how frustrating and disheartening this must have been for you. Please rest assured that your feedback has been taken seriously. I have personally shared your comments with our housekeeping and front office teams so we can take immediate corrective action. We are committed to making improvements and ensuring that this does not happen again. While I’m grateful that some aspects of your stay such as the Wi-Fi, team service, and check-out process went smoothly, I understand that the overall experience still fell short. Your comfort and satisfaction are important to us, and I deeply regret that we let you down. I truly hope you’ll consider giving us another opportunity in the future so we can restore your confidence and deliver the care and quality you expect from us. Sincerely, Surasak Jaitrong Front Office Manager

Service excellent

Catatan tamu Avis 4.5/5

Iwan Teman - Ulasan terverifikasi ALL

Dear Iwan, Thank you for sharing your feedback! We’re thrilled to hear that you had an excellent experience with us, and we truly appreciate your kind words about our reception team. We\'re proud to have such friendly and welcoming staff, and we’ll be sure to pass on your compliments to them. We’re also grateful for your high ratings in various areas, including our accommodation, cleanliness, and sustainability initiatives. Your feedback helps us continue to improve and deliver exceptional service. Thank you for being a member of the ALL – Accor Live Limitless loyalty programme, and for recommending us. We look forward to welcoming you and your friends again in the future! Sincerely, Surasak Jaitrong Front Office Manager

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 579 ulasan 7.9/10 Lokasi
  • 901 ulasan 7.2/10 Kamar
  • 832 ulasan 8.4/10 Pelayanan
  • 10 ulasan 7.4/10 Internet
  • 461 ulasan 9.6/10 Suasana
  • 410 ulasan 4.7/10 Kenyamanan
  • 385 ulasan 9.1/10 Kebersihan
  • 229 ulasan 5.7/10 Sarapan

Diberdayakan oleh Trustyou

Accor Live Limitless

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